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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,486 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad. I’m a pc gamer and I bought this cause my ping would go up to 200. I installed this and the router and my ping reached an all time of high of 1,550. Don’t recommend at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not do anything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help with extending my internet. As if I hadn’t ever even bought it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi LorenaP,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 2 out of 5 stars

    Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work as well in my home, but it was easy to set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time or money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to move my home to a Netgear setup and regret every moment of it. Netgear support is horrendous. By the time they “verify” that there are issues with your product it’s too late to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I hoped for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect to network after several hours following installation guide I gave up and returned

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JamesS,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with setting up your EX6150 and have already returned it. When experiencing trouble while installing, we recommend checking out this installation resource: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.

      If you decide to repurchase the EX6150 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Does Not Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not work. After setup, when you connect - the WiFi isn’t available and internet and/or data will not work while connected to extender. Either I received a bad one or it’s a terrible product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless WIFI Extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this extender because the WIFI in my house was so bad. The customer service rep said you ust plug it in but that was not the case. It was a bit complicated for me. It would only llet me set up the 2.4ghz and was just about usleless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't help much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed better Wifi coverage, got one more room from this and thats it. My printer is now on a different network that my living room if I'm working from the couch. Will be returning it this week and buying a whole house system instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try something else ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that this product did nothing to improve network access in our home. Whatever, I gained in distance was lost in performance. I found no value in this product. I recommend that you try a different product, such as a mesh network.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read and re-read the installation instructions multiple times and could not get it to work after consulting a team member at bestbuy I returned it for a different model which I installed in minutes and works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried for over two weeks to set this up. End result was that we lost internet connections to our phones. Returned the product and regretted the wasted time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. Called netgear and got no help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked. I moved it around the house several times. It only picked up Wi-Fi and Internet access sporadically The sales person highly recommend it. My home is 16 50 ft.² and should have been within the usage range. I was very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took it back for refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three different people knowing much more than I did wasted their time on this thing. Last one was a tech who spent an hour & half. One of Best Buy's guys said to get a more powerful wireless router. Great. Oh, and the would/wouldn't just below: RUN AWAY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan of this device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really work for me didn't hold the signal very well plus the fact that your phone tries to switch back-and-forth between the main signal and this one didn't really care for it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not get it to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It set up easily enough, but we could not get any internet service through this. I even spent 4 total hours on the phone with Netgear and 2 hours with Spectrum. I eventually returned this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnects

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good. Should have never bought. Have it stored in a box now.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MiVe,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work out for me. It might be good at a short close distance but from one floor to the other it will not. If you have Verizon fios get yourself the WiFi extender for 99$ call it a day. Works like a charm.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Support is horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear support is terrible. I got disconnected twice a d every time I ha e to go through the open ticket process even with the 2 ticket numbers assigned. Still not working.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi NJShopper,

      If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Hot garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total piece of junk, setup instructions were useless trying to get it set up on a t-mobile router

    No, I would not recommend this to a friend
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