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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,486 reviews
  • Rated 1 out of 5 stars

    Extender hmmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home. Honestly, I haven't noticed a big difference in the Wi-Fi boost. I'm greatly disappointed in this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed in product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting almost a month for extender to get here, installed and while it looked like the signal from router was stronger, cut the speed approximately in half. Sent the unit back one day after getting it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good never worked

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked. Had geek squad come out told me it was defective. Cannot exchange or return cause it’s been over nine months. I wouldn’t recommend to any one

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Billy,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supposed to be a WiFi signal extender but actually I get better, stronger signal from the source at the same distance that from this device. So, why bother and make the expense?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One word "awfull"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing so simplified that it was easy to setup. I never was able to use it and just returned it I was so frustrated. I'm no computer wiz, but I am also not that ignorant. This thing is awful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This extender is super slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extender works at snail speed. Tried in diff power outlets snd against older extender and is 1/3 the speed! Returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective. Was unable to use it. Ended up getting something that was better

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi barp,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing trouble with your device, we recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Didn't work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 2600 sq ft home and our internet box is on our main floor in the middle of the house and we can't get wifi upstairs in our master bedroom so we got this and it doesn't help at all. I don't recommend this!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the trouble

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never able to connect properly - tried to return to store but they declined and manufacturer would only offer a repair subscription for an additional cost

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi BHulse,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy the product again the customer service not helpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lady

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you creat an account it won't let you sign in. Will be returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work sporadically, requires periodic rebooting. Relocated unit several times in an effort to maximize performance; loaded the latest updates from the web, still performs poorly. Does not meet expectations.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear extender

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality. The signal strength fluctuate a lot and it is constantly changing channels which make you keep logging in the the other channel.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Luis,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Did not Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extender so I could get a stronger signal upstairs. It did not help at all. I tried different places and all failed. I returned it. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work. I still had really bad signal. I ended up returning it to the store and getting my money back. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many issues with setup and the app just sucks overall

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH THE MONEY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT WORK WELL IN MY HOME I DO NOT RECOMMEND THIS ITEM

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't stream text it expands the network and makes it dead I wish I save the money or threw it out the window if you buy this.product it's what your doing burn your cash it will do more than this piece of garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work for me the range was poor. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet Boost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, whether it is the netgear or my internet, the internet did not get any better. Still had buffering almost constantly app or couldn’t connect at all.

    No, I would not recommend this to a friend
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