Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 5,486 reviews
  • Rated 1 out of 5 stars

    Not such a good product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to my router, when did...signal strength was poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live for frustration, this is the tool for you. The signal constantly drops, up down up down. The 8 yr old extender I was replacing works better than this junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work in my house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed enclosed instructions, watched videos, read tips online, nothing allowed this unit to improve my weak wifi signal to desired side of the house. Did not work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cuts the bandwidth in half

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to extend the range of my wifi network. Running internet speed test surprisingly I found the speed dropped by almost 50%.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just not very strong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have much distance or power. I am disappointed with the ease of use. Set up is a battle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extender never worked. I tried resetting it over and over but never worked. Now I am pass the return date so $100 plus down the drain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi upgrade

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very difficult. Costumer technical assistance was not helpful. Return and upgraded WiFi system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This isn't worth the money or time..

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't worth the money or time... My WiFi kept losing connection and was slow... (Don't waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get a signal! Thought it would extend the range of my Wi-Fi signal, but it didn't help at all! Returned!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Betty,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 5 out of 5 stars

    Great Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the designed range and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job well. Made the whole house have a good WiFi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did absolutely nothing. Did not boost any signal at all.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DonE,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Its a great wifi xtender and easy to set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this device because a sale associate recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Painful to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a hard time getting it connected to our WiFi. Actually it still isn't working, it is in another building on site and didn't do what we were hoping for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can't get item to work, no support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Following the directions for this item but not able to get item to function and connect with main wifi unit. Customer service support is lacking for this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it one star for easy set up. The only problem is that is didn't work to extend my wi-fi. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Vickie,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Couldn't figure it out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy salesperson told me this was a "plug and play"! He was wrong! I couldn't figure it out for the life of me. I took it back. I was very disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get it to work. Second one I tried I gave up and went with the google home router and mesh point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working just 2 days after return period expired.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Peggy,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Purchase of wifi extender

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work as advertised when installed. Was told it was the best wifi extender.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi happycustomer,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

Sponsored