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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,486 reviews
  • Rated 1 out of 5 stars

    Set up is not simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was not easy and the unit periodically looses internet connection. Not what it billed to be and I would not recommend to an average user..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it plugged in for 2 days and the wifi had never been worse. It was absolutely trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is it simply doesn’t work. Tried it with a few different networks. Waste of time and money so don’t bother. Find another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried for 2 weeks and it was not working. Because i brought ot back on day 17 - i did not get a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, tried it, but no appreciable gain in wifi coverage over two floor levels. Easy to return.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JWhite,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Range extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for about six months and then stopped working. My opinion of it what a piece of junk don’t recommend anybody to buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no luck at all. Followed the directions to the tee and no signal boost not even sitting next to it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work! Tried all different installation methods on 4 different phones... nothing.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Sb15,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device did not extend my wireless at all. It was a waste of money and I returned it. I would not recommend anybody buying it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It through off major household wifi i had to call verizon to get my wifi working properly

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Chadir,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Net Gear Extender Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, my second Net Gear Extender, product does not work well with my Spectrum Router over a distance of more than 50' in my house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak Compared to Previous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal from this Extender is half as strong as the Old Extender that cost half as much. I will be returning it for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't help signal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this product and service locations in the house but still did not have an increase in signal to the areas we needed an increase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one didn’t make it through set up exchanged it and the second one quit after a day!!!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Techguy,

      Thank you for your feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Aboid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive got the iPhone 8, sitting 10ft away from this and I have two bars. Piece of junk, don't waste your time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tough set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up. Tried setting up accordingly to manual, but had complications in the app.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi af88,

      Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Not Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t see much difference in my reception for my camera. I will return this and upgrade the router.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash but good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely even connects to the internet, trash it’s trash, but buy it, it’s rly good

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi NohBodie,

      Thank you for your review. If you need further assistance, you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    BB bum booster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booster did not work at all. Lost receipt is the only reason I didn’t return.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Lostreceipt,
      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awful. Did not work or extend at all and I made sure to speak with a geek in the store and it did not extend anything!

    No, I would not recommend this to a friend
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