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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,486 of 5,486 reviews
  • Rated 1 out of 5 stars

    Wifi EXT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just trash. Doesn't connect to wifi network under any scenario. Go through every option in instructiond and throw away hours in wasted time.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RichardI,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This installation resource with guided assistance and troubleshooting should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Forget it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the least convenient, most troublesome gadget to set up that I have ever come across. Good luck getting any meaningful customer support from Netgear unless you have a whole afternoon to kill. I returned this abomination to the store the same day I bought it and good riddance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 different people come to help set it up and it doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product a few days ago and I could not get it to connect to my home wifi. Customer service was a joke! Tried to get me to purchase some protection plan for $300.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi extender

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extender didn’t work for my house. It would not update the software it needed. I’m very disappointed...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap Garbage. Don't waste you money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is terrible. Product cheap, does not work!

    No, I would not recommend this to a friend
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