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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 424 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 425 reviews
  • Rated 4 out of 5 stars

    Nighthawk

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    Posted .
    Owned for 1.5 years when reviewed.

    I liked this when it first arrived but I live in a state that is prone to blackouts and I have to reconnect it everytime my power goes out and it is not easy for me because of my tech dyslexia I have a hard time reconnecting since im not too tech savvy but when it was connected it was really good and the range was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Optimize your internet

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    Posted .
    Owned for 1 month when reviewed.

    The new RAX200 is phenomenal. I have Comcast Blast internet which is advertised at 300mbps and since I got my new RAX200 I average 353mbps. The RAX200 supports all my devices from smart light switches to smart locks and 16 other devices without missing a beat. The only reason it doesn’t get a 5 is really no fault of Netgear just that some devices firmware wasn’t compatible at first. Overall a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding performance!!

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    Posted .
    Owned for less than 1 week when reviewed.

    My Netgear x10 router which was really good,but I have ax devices..so I wanted to be able get the benefits of the new ax standard..my 400mbps speedtest from my x10 went to 800mbps on the Rax200..using my Samsung s10+..I have 1gigabit Xfinity internet..wow..wow..wow..Awesome..if you have ax devices..get this!

    I would recommend this to a friend
  • Pros mentioned:
    Connection quality, Home use, Range

    Rated 5 out of 5 stars

    The perfect router has arrived

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    Posted .
    Owned for 2 weeks when reviewed.

    The Netgear Nighthawk ax11000 has exceeded my expectations in every way if you are looking for a router that you can connect many items to get range in every corner of your house with full bar power the ability to actually speed test gig speed through Wi-Fi Wi-Fi 6 is the answer I highly recommend this new Netgear Nighthawk ax11000 Netgear has truly hit this one out of the park for my full review detailed setup instructions as well as performance test check out my YouTube channel @ JBTechfanatic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest, Reliable and Secure

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    Posted .
    Owned for less than 1 week when reviewed.

    100% reliable, make internet streaming faster upload and dowload, easy to use and user friendly wifi router and most of all secured.

    I would recommend this to a friend
  • Pros mentioned:
    Set up

    Rated 5 out of 5 stars

    Pricey but performs with perfection

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    Posted .
    Owned for 3 weeks when reviewed.

    I have gigabyte internet through Comcast and I sought out for the best router I could find I did my research. I hooked it up with the xb6 modem from Comcast and downloaded the Nighthawk app on my smartphone and setup was a breeze. The app downloads the firmware updates. After using this router for a month I’ve noticed that it doesn’t dissipate hardly any heat which means it doesn’t run very hot like other routers that tend to disconnect the internet. It has a 2.5 gig port on the Back of the unit I haven’t used that port yet. Lastly I get signal in my house from everywhere in the road,backyard basement. I have a iPhone 8 Plus and I get from 400 to 600 download speeds on WiFi from 5ghz channels. The security is good with and from the Netgear company to protect the product from viruses and hackers and malware. So the question is do I recommend this product for other customers, yes I do.

    I would recommend this to a friend
  • Pros mentioned:
    Connection quality, Home use, Set up
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Beast router!

    Posted .

    802.11ax - the latest wifi standard is here, and i've got to say this router is a beast both in appearance, size and performance. So if you need Wi-Fi 6 this is the router to get. SETUP The setup was smooth – I’m a little old school and missed using the app and used a web browser instead. I went to routerlogin.net and was greeted with an intuitive and easy to use web interface. It guided me through the setup, allowed me to select the kind of the WAN connection I needed, set my SSID and the thing I found most interesting was the ability to register it for use with the “NightHawk” app but more on that later! For the next part of the setup – and I can’t stress this enough: UPDATE THE FIRMWARE! During the setup process it prompted me to update the firmware, the firmware updated and the setup completed successfully. Occasionally with newer products it’s absolutely necessary to update the firmware to ensure everything will work as expected. Overall the setup process was smooth and I didn’t need to do anything extra to get it to work. If you have a complicated ISP you may run into some trouble but I’m using Xfinity and it was totally fine. During the setup process it prompted me to login and register the router to my account for remote management. NIGHTHAWK APP The “NightHawk” app is what I wish I would have used this to setup the router. You download the app, login to your Netgear account and then scan QR code on the top of the router and you can setup the router through the app. I felt this would have been faster. However, the feature I’m most excited about is the ability to remotely manage your router through the Cloud. The features are fairly basic still but it provides the following: Device Manager: Shows hostname, connected devices. When you select a connected device under the list it shows the Device hostname, Link rate (speed at which the device is connected) IP address, Mac Address as well as which radio it’s using. I also noticed it allows you to “Pause” a device and disable access temporarily which could be helpful if you want to turn off access for someone in your home. Wi-Fi Settings: Allows you to modify basic settings for your Wi-Fi like the password, SSID name, security type, etc. Traffic Meter: Allows you to see basic information about the data usage on your network. I will say this – the app isn’t perfect. I’ve found it occasionally has trouble connecting to the router if I’ve just switched to Wi-Fi from LTE. I’ve also found that it’s a bit slow – when you select a setting on the main page it can be sluggish and I’m stuck with a spinning wheel. I anticipate this will improve with time. PERFORMANCE I couldn’t make this router break a sweat. This router laughs at my connection speed from Xfinity. I tested several different aspects of its performance the best I could. One of things advertised is that it is for very large homes. I live in a roughly 3200 square foot home and I put this router in the center of my house for best coverage. NOTE: All tests were performed using a Macbook Pro. I performed speed tests and then monitored the RSSI(Received Strength Signal Indicator). You can (On a Mac anyways) see your RSSI by holding down the “Option” key and clicking the Wi-Fi icon at the top. My home has a cold storage room that’s enclosed with 8” of concrete all the way around. With RSSI – the higher the number, the weaker the signal. Conversely, the lower the number the stronger the signal. I wanted to test just how strong the signal was. So I went inside the cold room and got the following: RSSI:-73dBm (Which was okay) Speedtest: 75Mbps/full upload speed. These results were fairly impressive. I also went to the opposite corners of my home in the basement which are typically trouble spots for other Wi-Fi access points and got the following results: Furthest Corner North: RSSI:63dBm (This a reasonably strong signal) Speedtest: Full speed/no degradation Furthest Corner South: RSSI:61dBm (This a reasonably strong signal) Speedtest: Full speed/no degradation I did some additional testing outside because I was curious to know how far the signal would reach unobstructed. I live on a 1/3 acre and have a decent amount of property so I was curious to see what the results would be. It’s important to note: A router can have a strong Wi-Fi signal. Your device can pick up the signal, but your device isn’t going to have the same transmit power to the send the signal back to the router. So the router must have the ability to hear/receive the weak return signal without it degrading too much. I placed the router in my patio and proceeded to walk to the furthest corners of my property: North West Corner (located around 80 feet away): RSSI: 53DBM Speedtest: Full speed/no degradation South West Corner (Located roughly 110 feet away): RSSI: 64DBM Speedtest:100Mbps/Full upload So for these tests I was thoroughly impressed with its range, and even more impressed that it was able to still provide me my full upload (or that it was still able to hear my device). With 4K streaming, I tested it with a 5th gen Apple TV 4K. Connected wirelessly it played YouTube 4k videos without a problem. I also tested it with Netflix Ultra HD movies and shows, again no problems what so ever. I even had it streaming two 4k streams at the same time – no problem. This router features (1) 2.4GHZ radio and (2) 5Ghz radios and I didn’t even need to use the second 5Ghz radio. Finally – To use the full wireless speeds of this router, your device must have a compatible Wi-Fi 6 radio to take full advantage of the Wi-Fi 6 speeds otherwise you’ll see slower speeds. FEATURES This router carries over most of the features from other Netgear routers. The OpenVPN feature is nice – it allows you to setup a VPN (Virtual Private Network) to your home network. This facilitates the ability for you to connect directly to your home network from anywhere in the world. The OpenVPN feature is handy if you’re somewhere where certain kinds of traffic are blocked, but you can use your VPN to still be able to access what you need to. I would suggest using port 443 and the option to send all the traffic through your VPN. Works great! ReadySHARE. This router has (2) USB 3.0 ports and the implementation of ReadySHARE is more feature rich than I’ve seen on other routers. ReadySHARE will allow you to plug in an external hard drive and make it a NAS. This could be helpful for storing movies, photos and music and being able to access them as a share on your network. It also includes ReadyCLOUD which allows you to access your files remotely via the cloud. 1 Gig/2.5 Gig WAN – I’ll just touch on this briefly. If you have internet speeds north of a 1Gbps this router is for you. LACP Ports – if you know what this is then you know what you’re looking for. This feature is generally found in managed switches, but if you have a device that is compatible (like a NAS with more than one port) this router negates the need to buy a switch for that purpose. OTHER The router runs really warm and actually has a fan on top. The fan only turns on when needed so I anticipate it will last a long time. For fun – because of the RAX200’s size and weight (and heat output) I was curious to see to what Its power consumption would be so I got out my handy- dandy Kill-A-Watt meter and to my surprise it was only using 12-13 watts. Pretty impressive. Overall – this router is fast and extremely powerful. It has a strong Wi-Fi signal and equally strong ability to hear the devices it’s transmitting to. I did not have any Wi-Fi 6 devices to test it with – but should be getting some late December and will update this review with my findings. I can confidently say it works great with everything I connected to it. It’s friggin’ expensive though – so if you ABSOLUTELY need Wi-Fi 6 – this is the router I would buy. In closing. Just make sure you: - Have a compatible Wi-Fi 6 device. - UPDATE THE FIRMWARE And everything should go smooth. If there any changes I will update this review accordingly. Additionally, I received this router from Netgear as part of a test and review program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted .
    Owned for 1 month when reviewed.

    I need fixed IP addresses for a lot of my devices. I entered the MAC addresses several times but the router would still assign random IP addresses…frustrating. I got around the problem by telling the devices what IP address to use and restricted the router’s range to be sure there was no overlap. It was strange that some devices like printers would always get the IP I wanted them to have but all of the cameras had to be manually set to the IP I wanted. It’s Now working great. I also like the new Netgear Armor. I never realized jackets were so interested in my home cameras! Armor detects and block them! It’s $40/year after the 30 day free trial. Seems worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    Owned for 1 week when reviewed.

    Very fast and easy to setup router. I’ve always r been a fan of NETGEAR. I bought their modem too when I went out and bought the AX11000. I saw significantly higher speeds and increased my signal as well! Great router that will last for a couple of years for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Linksys to Netgear to Linksys

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    Posted .
    Owned for 3 weeks when reviewed.

    I am a long time Linksys router user and switch to this netgear router after many web base articles. Switching from dual band to tri band is not a direct swap of the existing gear. It require some initial thinking for the optimized setup combing with the not so intuitive user interface, I decided to switch back to Linksys dual band system. I got the AX5400 and have great upgrade result.

    I would recommend this to a friend
  • Pros mentioned:
    Connection quality, Home use, Speed
    Cons mentioned:
    Firmware, Resetting

    Rated 2 out of 5 stars

    Fast But Major Hardware and Quality Control Issues

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    Posted .
    Owned for 3 months when reviewed.

    I am a network engineer and do IT for a living so trust me when I say this product is not ready for primetime, trust me , I know what I am talking about. I've owned several of Netgear's flagship Nighthawk routers (R7000, R8000, R8000P) and all have been great, rock solid, no issues. So when I purchased the RAX200, I was expecting nothing less. I could not have been more disappointed. All firmware updates were applied and the router was factory reset after every firmware update to ensure it had a "clean slate" to start with. None of that mattered. A little about my home network: I paired the RAX200 router with a Fios Gigabit connection and have about 75 devices on my home network at any given time. Smart home plugs and switches, multiple Alexas and Google Homes, multiple tablets, laptops, desktops, gaming systems, smartphones, media players, security cameras, multiple Tivos, multiple ethernet switches, NAS, etc. Devices are split evenly between wired and wireless. THE GOOD: + Router is extremely fast! None of the devices connected had bandwidth issues and the RAX200 was able to handle them all seamlessly and simultaneously. + Wifi signal is strong. No problem getting a strong, fast signal all throughout all three floors of my 3 story, 2000 sq ft home. + Router looks super cool (like a spaceship)! THE BAD: I owned two of these units and the following issues were common to both: - For whatever reason, several of the devices I assigned to the 2.4ghz band would have trouble connecting at times to the router's 2.4ghz signal. Specifically, they would fail to connect after the router had been rebooted. They could all see the signal but just would not connect. No problem connecting to the 5ghz band for those devices that had that option. However, for devices like all my home smart switches and plugs that do 2.4ghz only, this was a major problem. The only fix I could find was to reboot the router again and after anywhere from 1-3 reboots, that would usually fix the issue. But with a caveat... - This brings me to my next issue in that everytime I rebooted the router, many of my devices could not reconnect to the router. The only way to get them to reconnect was to factory reset the router, then reapply my settings from a file I had saved with all my preferred router settings. But needless to say, knowing that anytime I needed to reboot the router (which wasn't that often), I would need to do a factory reset and then reapply my settings just so all my wireless devices could reconnect, that was a major letdown - If you accidentally push the WPS button on the router, it will continuously blink at a steady rate. Only way to get the button to stop blinking once it is pushed is to do a factory reset. Not a major issue but still annoying. Again, all these issues were common to both units of the RAX200 I purchased (one from Amazon, one from Best Buy). If I swapped in my older Netgear R8000P router, all these issues would just go away and all my devices would connect and perform flawlessly. Now for the issues I noticed specific to each of the two units I purchased: Unit 1 Issues: - The 2.5 GBE port died after about a month of use. I had it connected to a NAS which supported the 2.5GBE connection. The NAS lost its connection about a month after I purchased this router. After much troubleshooting on my own, on a hunch, I tried connecting the NAS to one of the standard gigabit ports on the router and it immediately reconnected. Determination: 2.5gbe port was dead. And I should have realized that earlier as the LED for the 2.5GBE port on the router started to flicker back and forth between amber and white, indicating it was having issues maintaining a steady 2.5GBE connection to the NAS. Unit 2 Issues: - After about 2 months, the built in 4 port gigabit switch on the router died. All wired devices lost connectivity but the wireless devices were fine and continued to function normally. No amount of firmware updates and factory resets would fix the issue. No wired devices would connect to the internet. I can only guess that based on the issues with the various LAN ports on the router dyeing at one point or another, there are some hardware quality control issues with this router. If I had to guess, I would say it is overheating. And yes, I placed the router in a well ventilated open space in my home with plenty of airflow. It is hard to overstate just how disappointed I am with this router, especially after having such good experiences with several of Netgear's previous high end/ flagship Nighthawk routers. When the RAX200 worked, it was super fast with a strong wifi signal. Unfortunately, it seems there are some design flaws with the router and I cannot recommend it at all. If you choose to purchase this router, know that it will likely perform well for the first few months, then randomly start to have issues and eventually die. As an alternative, I would recommend the Asus GT-AX11000. It has all the same features as the RAX200, plus a ton of additional options and settings that you can tweak that the Netgear RAX200 cannot even touch. Its wifi signal is just a strong (if not stronger) and you get a few more advanced VPN features as well as the ability to connect an Android smartphone directly to the router and use that as your internet signal (WAN) source in case your regular ISP ever goes down. And its over a hundred fifty less than the Netgear RAX200. More features for a lower price. Hard to argue with that!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Slater,

      We appreciate your feedback and we want you to know that your experience is important to us. Please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    Owned for 1 month when reviewed.

    Great coverage area and blazing fast speeds. I bought this router specifically to increase my throughput speeds on wireless connections and it has worked great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Device

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    Posted .
    Owned for less than 1 week when reviewed.

    There is only so much one can truthfully write about a product when you've only had it for a week. So I have no feedback on the longevity of the product. However, here are my thoughts so far. The wifi is stellar. My router is located in a non central location on the second floor. I get good reception from the second floor to the basement when, my previous router from Asus (ultra high end model pre wifi6) required a reapter. The armour defense is good but is an additional cost, which at this price point should, in my opinion, be included for at least 3 devices. The phone app is more of must to get quick network feedback but the same is either not present or obscured in the web gui. The phone app does not let you administrator much in the router which is good from a security aspect, though I haven't pentested it to be sure. Parity needs to be addressed as the same functionality should equal from the web gui. It lacks the finesse of my previous Asus web gui and firewall administrator seems generic when, at this price point, i would assume advanced who truly have the meaning and capability. This is designed for use cases targeted for a generic user and not a network admin or a competent at home user. Qos works well and allows me to tune my bw/throughput to preserve the restriction going through my ratrap iot/ids and then into my 1G cable provider. I haven't tried any of the port bonding or lag features. The one under model has a different chip that may be a selling point to some users. Overall I am pleased and though the price point is high and administrative options minimal, and requires additional subscription, the performance outweights the negatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi

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    Posted .
    Owned for 2 months when reviewed.

    Great but returned because netgear fixed my old one. Other than that i would have kept it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, works well with my mesh extenders.

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    Owned for 3 weeks when reviewed.

    My old router, a Netgear Nighthawk AC4000, went down and stopped reliably passing information to and from the modem. I bought this to replace it, it integrated well with the other parts of my network and I was up and running again in a few hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Good router better speed. Triband works good. Signal ranges depends on location of router in home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    Owned for 1 month when reviewed.

    fantastic no issues at all. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range

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    Posted .
    Owned for 3 weeks when reviewed.

    Has great range even down in the basement. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Connection quality, Home use, Range

    Rated 5 out of 5 stars

    Great speed and good range.

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    Posted .
    Owned for 10 months when reviewed.

    Great speed and good range, even through walls. This is a great addition to a network allowing blazing fast wireless speeds, and even 2.5 gb/s connections to your internal network or Internet router. With the multiple channels and internal antennas it has a good reach throughout a medium sized home (two story 1500-2000 sq foot) with excellent speed. One of the best features is that it is WiFi 6, which allows for more simultaneous device connections than the older versions of wifi. This is important if you are taking advantage of smart home features and have light switches, TVs, thermostats, smoke/co2 detectors and alarm systems all trying to report in on the wireless network. This is an easy to set up and powerful wireless router ready for the smart home age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk with circle

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    Posted .
    Owned for 1 month when reviewed.

    Awesome . Cones with circle which I love it. I can track how many devices connected to my wifi.

    I would recommend this to a friend

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