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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6415 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 6,415 reviews
  • Rated 5 out of 5 stars

    Pioneer Radio Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very efficient. He patiently walked me through all the programs and settings on my new radio. He was also very friendly and personable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install. I just noticed an air bubble. I will be taking it back to reinstall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 minutes and done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, friendly. Getting the lifetime warranty was a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICK AND EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my screen protector quick and easy! Highly recommend the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a cover., in case I drop it, or hit it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed it and then I gave it to my wife to put on her phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protective Glass Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the employee install protective glass on my iPhone 12 Pro Max and install phone into my new case. He did not use the guide when installing the glass. The case hits the edge of the glass and is peeling it away from the phone's surface. The guide is supplied for a reason. Now I will have to go back to the store to get new glass and not have it installed by the same guy. I have never paid someone to install glass on a phone before, and this very first time was quite disappointing. I expected more from a Best Buy Installer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Watch Shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shield on my watch never work. It peels off and looks very bad. They change it one time and in no time it was peeling off again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please replace my crack screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at geek squad installed my screen and did not hand me the box back, not letting me register it, and now I have a cracked screen with no replacement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uneven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZAGG has always been my choice when it comes to screen protectors. With the smaller bezels get on these phones, the tougher it gets to line up the screen protector perfectly. Paid for a replacement after I applied it wrong. Thought taking it to Geek Squad for a professional install, it would be apply perfectly. It's uneven and never fully adhered to the screen. I'm not sure if taking it back it if they could realign the same one or would have to replace it completely.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      A shield installation with Best Buy should not leave the screen protector in an uneven position. Please do bring your phone back in so that we can take a look into our options.

  • Rated 2 out of 5 stars

    Apple Watch protective screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many bubbles. Protective cover comes off. Have not gotten back to the store due to Covid-19 to have it checked.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought an Zagg to protect my Apple Watch and I want somebody to put it on. They did great on my iPhone. When I got home I noticed there was bubbles, it was starting to come off, so I had to order something else to protect my watch. Not very happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install the protective glass screen on my brand new galaxy s23 ultra. I dropped it from about 4 feet today and my screen is shattered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation was horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid to have the guy put on my screen protector. They could have informed me that I bought the wrong size and I would have exchanged it so he could install the correct one. Instead he must have cut it down and put to put it on. Less than a week with this expensive screen protector and it’s all coming up! Remind you, I paid to have this put on!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      It’s important to have a protective shield on your phone, so it’s disappointing to hear you’ve been having issues with the install your local Geek Squad has recently performed. If you haven’t done so yet, we highly recommend returning to your local Geek Squad, so we might review this installation further, and make sure your phone is protected. To schedule an appointment, you can give us a call at 1-800-GEEKSQUAD (1-800-433-5778), or follow this link to schedule an appointment online: www.geeksquad.com/schedule.

  • Rated 1 out of 5 stars

    Horrible job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 50bucks for this protector and install. He would not do it in front of me, I swear he swapped it for something cheaper because he had an issue with me asking for my box. It Haas been less than a month and it is already coming off. It was put on crooked!!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Adriene. Thanks for reaching out about this. I'm very sorry to hear about this weird experience. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Geek Squad installed the shield on my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed. The technician messed up the first protector and had to grab a second one. This one is not put on properly either and is coming off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad installation of screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them 3 tries to install screen protector and it still bubbled up and never set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation not fit correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It go up side and right side a lot. He even didnt check it before give it back to me lol

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    Money to throw away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Blaze, Screen protector,installation tragedy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear view again!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done quickly and flawlessly to my approval.

    I would recommend this to a friend
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