Customer Ratings & Reviews

Nice high quality picture from all angles. The best part of the deal was the geek squad set up. I would have spent hours trying set it up. Geek squad set up everything in a half hour or so sound settings picture settings updates, hooked up DVD, WII, and cable and showed us how to operate the remote,

We were very pleased with the efficient way Geek Squad handled removing our old TV and setting up the new TV for us. Geek Squad was on time and everything is working very well. I especially liked the 'lesson' I got so I would know how to navigate the different menus for the TV, music, movies, etc.

For the second time, I've used the Geek Squad to mount my TVs. Both times a technician named Michael did the work. He was competent and professional in both instances. He partner the second time was also top notch. I can't imagine using any other service for my TVs, computers, etc.

had a new tv mounted on the wall and another tv previously bought mounted on the wall as well. i received excellent service! the tech was very polite and well versed in his job! very knowledgeable and a pleasure to talk too! i would highly recommend the geek squad service!

They came out on time. I had bought my own mount that did not work in the space. No problem. That had one on the truck. Beautiful clean installation. TV had problem connecting to WiFi. No problem. They figured it out even though it took quite a while. Great service! Thanks

My Geeks, Christian and Jesse, we’re beyond helpful. I have little/no tech skills, so they not only set up my smart TV, but took the time and effort to make sure I knew how to access Netflix and other “smart” options. It was so worth it to have them install/mount my TV on the wall.

What a pleasant experience we had with the two team members handling our 3 wall mountings. The prior install communication was thorough, they were prompt and did a fast professional job. Prior to leaving they insured everything was done to our satisfaction.

Regardless of the cost, I recommend the Geek Squad for all tech set-ups. They are thorough and when they're finished you have peace of mind knowing that it was done completely and correctly. I'm very satisfied that we used Geek Squad for our TV install and set-up.

First time using the geek squad. In 4 hours they hooked up the tv,speakers (inside/outside),mounted tv,ring doorbell installed, linked everything to our phones/Alexa and showed us house to use everything. Geek squad is the only way we will go now!!!

I have a non-standard placement requirement for my 49" Sony. The installer that came out just said "I'll take care of it" and he did beyond my expectations. Very professional, the installation was very neat and everything was cleaned up when he was finished.

Another great experience with Bluffton, SC Geek squad. Technician suggested we change mounting bracket purchased after seeing location and had the correct bracket on his truck. No delay in service appointment. Love this program through Best Buy!

These guys were a real treat to be installing my wall mount and connection. Everything the geek squad did for us was great. To deal with a company that has this quality of personal and knowledge of their products is hard to find lately.

Geek Squad set up of new smart TV and AVR done professionally and efficiently. Store salesman had misled us about old projection TV haul off. Geek Squad technician called day before set up and was able to work with store to correct issue.

the geek squader was very competent at the required task. he walked me through each of his steps. he set up my TV for me once he hooked it up. and he even recommended additional accessories that would compliment my smart tv and gaming experience

Installation required removal of an old heavy TV. Sending one service rep for this job seemed unusual to me. Nevertheless, the old TV was removed, and new device installed by courteous, knowledgeable team member.

I had a flat mount on my wall. I had left a message for the installer about something else. He called me one Saturday as he was in my area. He came out and put this mount in. Tilt is just better than a flat one.

We are so impressed with the quality of the work of the Stevens Point Team and the Madison Magnolia Team. Everything works.....imagine that. Thank you for making our new construction a very pleasant experience.

Mounted tv Not straight. Did not help with wires. Was not approachable nor willing to come up with ideas to achieve a simple coax outlet. I have used geek squad in the past and would use again but not that tech.

The Geek squad that came to my home to install my new TV and sound bar were very courteous and professional. I was very happy with the outcome and will definitely recommend Best Buy to friends and family.

The gentlemen did an outstanding job installing and cleaning up after themselves after placing the tvs on the walls. They were fast and accurate as well as shared information on how to use the new tvs.