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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 117 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 117 reviews
  • Rated 5 out of 5 stars

    Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two geek squad dudes were great! They got my project done efficiently and neatly and I was impressed by them. They even realize they forgot something on the work order after they left and came back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek Squad agents delivered and setup my 75 inch Sony TV. I didn't want it mounted. But, they connected everything, programmed it and made sure I could navigate it before they left. Very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech from Geek Squad did a great job installing my New Sony Ultra 4 K TV, Sony Ultra 4 K DVD player, Denon receiver and setup of Logitech Remote. Showed me how to use everything and answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were VERY quick and efficient and did an amazing job. Took all trash with them and everything looks and works perfect. Will be using them again when I replace the TV in my den shortly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Professionals do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gave me a feeling of safety and security while mounting my new T.V that I would not have received if I had done it myself. I feel that they were experienced and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the initial in home review of what I needed to the install to the phone help and the follow up cal. All was perfect. The customer service exhibited is what apeveryone wants!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came to my house at the time they specified and helped set the tv up and even went as far as to help me set up my cable and internet to make sure everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came on the promised day of service and removed the previous TV. They set up the new TV in an efficient and professional manner. I would love to have them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous staff, wouldn’t take a tip from my wife saying they do not accept tips but would appreciate an honest review. Highly recommended professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed and up and working in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an excellent picture and looks great installed on the wall. The technicians were efficient and thorough in their installation and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek did a great job. He knew what he was doing and He went above and beyond and took the time to explain everything and left my house in good order. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was very professional, neat, and did an excellent job installing my wall mount and TV & Cable box. I forgot his name but he was really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!! The Guys were VERY helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and clarity. Best TV we have ever purchased!! Jacob and Pat did an excellent job. Very pleasant and obviously well informed on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional. He did not want to leave until I was thoroughly comfortable with all the new television's features. Well appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents worked on my installation, especially Agent Lincoln. The tv and sound bar were installed properly and I was very happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Investment for New Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob our technician was very knowledgeable and full of suggestions to accomplish the best results. All of which I have implemented over the weeks since he came.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (Peter)was on time and did a great job. He even vacuumed the floor area after installation even though he had put down a drop cloth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Richard installed 2nd tv as 1st one was damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard had to return damaged tv and get another, returned and then completed the install. He could have set the job up for another day, but chose to please me instead.all this took extra time so teaching me how to s was cut short

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did fantastic job setting up and mounti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer from Geek Squad worked efficiently and neatly in mounting and setting up our new tv and sound bar. Fit was perfect in the corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, courteous, knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came and installed my TV, hooked up my surround sound, cleared up the clutter of wires and were able to give a few ideas on placenent.

    I would recommend this to a friend
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