Customer Ratings & Reviews
- Model:
- B09JZ5BG26
- SKU:
- 12481235
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Ring cameras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are so easy to setup and run. GREAT deal
I would recommend this to a friendLight won’t stop turning on!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a backyard spotlight for my security system. Installed it and cannot get the light to stay off when we select it in the app. During fire nights it continues to come on and off regardless if motion is turned off or we turn the light off. Incredibly frustrating!!!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi TravisP.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to light setting. The Ring Spotlight Cam Plus is an outdoor security camera designed to provide you with the ability to customize your Spotlight Cam's zone coverage, motion settings and light settings in the Ring app. If the light on your Ring Spotlight Cam plus won't turn off, here are some troubleshooting steps to try:
* Verify that a Light Schedule isn't enabled in the app and causing the light to activate.
* Check the Device Health section of your Ring app to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
* Reboot your Ring Spotlight Cam Plus from the Ring app by tapping "Reboot This Device" from the Device Health page.
We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Must Have
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the quality! We can see a wide range of the backyard at my grandmas
I would recommend this to a friendGood security
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it has a light and can adjust the volume and the brightness and also create a “geo fence” To capture only a certain area. Love the white as you cant notice it alot. Makes me feel secure.
I would recommend this to a friendSecurity Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed overhead garage, good view & the light is bright, only thing runs out of battery couple of weeks. Likely purchase extra back up battery, Ring customer service not able to offer any solution.
I would recommend this to a friendRing Spotlight Cam Plus
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring Spotlight Cam Plus was very easy to install and very easy to connect!
I would recommend this to a friendGet it and you won’t regret it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my camera. I wish I had electric hook up over my garage door so I don’t have to charge it but it holds a good charge for the most part.
I would recommend this to a friendRing Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all honesty, better than i expected. Mainly because I had professional security monitoring in the past. (Former residence) I'm completely satisfied.
I would recommend this to a friend
Great quality and ecosystem
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera quality is great and so is the connectivity in the app and between all other ring devices, the customization on the motion settings is amazing!
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera has great resolution, audio , and battery life is perfect!
I would recommend this to a friendRing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera that has a wide area to view It is very good because it connects with my phone so I can view the camera.
I would recommend this to a friendRing Spotlight Cam Plus Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Surveillance Camera along with having it installed. Was told it could be installed the next day, 1/7/24 (Sunday). Was contacted by Derrick from Geek Squad on Sunday & told that these devices are not scheduled to be installed during January or February in our region due to the cold temperatures; Kalamazoo, MI. He rescheduled for later in the week but he also cancelled the appt. & suggested it would probably be in later February. Ended up Cancelling the Installation portion of our purchase. We had purchased a similar camera several years ago & the mounting plate had broken so we actually went to Best Buy to get replacement plate but were told, there is none so we purchased a new camera and decided to have it installed as well. My husband and I are in our seventies & should not be up on a ladder & having it installed was the best. We were able to find a mounting plate & my daughter was in town so she offered to put up the old camera using the replacement mounting plate. Consequently, on 2/9/24, we visited the Best Buy Store to return the new camera. It was Store #413 at 11:57 & the gentleman completed my return but he responded with the comment "don't understand why your camera was not installed; our store installed during the month of January and into February and did not stop due to weather" I said to him that Derrick from the Geek Squad called me and told me that he would not be able to install the camera because of the cold weather & it should NOT have been set up. The gentleman went on and on about it should have been done and that I SHOULD HAVE CONTACTED THE KALAMAZOO STORE & TALKED TO A MANAGER...... I did not appreciate this guy putting it back in my hands. Why would it be my responsibility to call the store back?? It should have been Derrick calling to verify the installation in January. I asked him why Derrick did not contact the Kalamazoo store where I bought the camera. He indicated that it was just another Geek Squad from another location ......... did not make sense. All of these employees should know the services provided and when weather influences these services & what to do. This employee needs to support the customer not throw them under the bus.
I would recommend this to a friendBrand response from Ring
Posted .Hi LGTVBESTGIFT.
Thank you for taking the time to share your experience with us.
We understand the importance of a seamless purchasing and installation process, as this allows you to start using your Ring Spotlight Cam Plus right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some help.
In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to this installation concern.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
High Quality Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring camera has a great field of vision. We use indoor and outdoor at our office. Great quality and long battery life. Easy setup.
I would recommend this to a friendVEGAS
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT CAMERA AND THE BATTERIES LAST ALONG TIME GREAT
I would recommend this to a friendAnother solid Ring product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to provide an another set of eyes and light up the side of my house that gets very dark. Works very well and provides additional peace of mind.
I would recommend this to a friendAMAZAZING Camera... eye in the sky
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this amazing!!! I get notice when someone is in my driveway... the online deliveries don't have to be outside long.
I would recommend this to a friendPerfect!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hsve it installed on my garage. My whole driveway is visible. It detects quickly and the lights are pretty bright at night. Great purchase.
I would recommend this to a friendSecurity cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best security camera I can have, good image, good audio and best of all a fairly affordable price.
I would recommend this to a friendthe best so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ring cameras are the best. easy set up,. easy interface, good customer service
I would recommend this to a friendCamera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ring app. I am so glad that I got this the right timing.. because it showed us the evidence that we needed when my dad had an accident. What really what happened and caught it on camera.
I would recommend this to a friend
