Customer Ratings & Reviews

I rarely leave reviews, but this product is SO amazing that I just have to share my happiness with other people. After having the Skybell for over a year, we decided it was finally time to throw in the towel. We were always having constant issues with the Skybell's motion sensor... you could stand right in front of our doorbell camera, do jumping jacks, and it would record absolutely NOTHING! After many troubleshoots and a lot of frustration, we finally decided to exchange the Skybell for the Ring Doorbell and Chime Pro. Thank god for Best Buy's Geek Squad Protection. It allowed us to return the defective doorbell, and exchange it for this new MAGNIFICENT device. The audio and video on the Ring Pro is so clear and crisp. The motion sensor is amazing! It works, almost too good lol. Which I am not complaining about! You can adjust the sensitivity and select certain "zones" that you'd like to have motion picked up and recorded from. It comes with 4 different colored faceplates, that you can choose from to match the color of your home. It comes with 2 different wedge base plates to accommodate different angles for your front door, which we had to purchase separately when we had the Skybell. It comes with a masonry bit for easy installation into brick. The install and set up is so easy that a caveman can do it! Thank you again for making such an AMAZING product Ring! I will most certainly be adding more devices to our Ring family in the near future!

I got both the ring doorbell 2 and this pro edition with chime . I was originally nervous about WiFi reaching the unit so that is why I got the chime bundle but I am getting great results without needing the chime ! The camera has a fish eye lense that sees down the entire street even though the camera is facing straight . Night quality is great too! I am pleased . Only downfall is needing to subscribe to view recorded video . But I’m content with using the live view and motion settings and have no intention to pay a ridiculous service fee

So, I bought the Ring doorbell because of my Samsung family hub refrigerator purchase. Though the refrigerator hasn't arrived yet, due to backorder, I have enjoyed the ring doorbell, tremendously! I didn't realize how much I would like the doorbell and how beneficial it is. 2020 has been difficult for many and its causing people to engage in more sinister acts. So, one of the features that I like is the notification I receive when a delivery person drops off a package. They don't always ring the doorbell, alerting me of a package delivery. So, getting a notification and a short motion video of the delivery person arriving and dropping off a package is absolutely great. This way, I can walk to the door and grab my package before a thief does. Its also great for when I'm not at home, as I can head home because something of value has been delivered I'm a Google home person, personally, but the RING doorbell came with an Amazon echo, for free. I set it up on my desk, so when I'm woeming from home and someone rings the doorbell, I can see who is at the door without having to get up and if I want I can talk to them from my desk, just incase its a solicitor. I really like that feature! This particular model comes with a chime that you can plug into an outlet, to hear the motion detection or hear when someone presses the doorbell button. I placed mine in the garage, as the garage is where I do my laundry. So, just incase I have a package delivered or someone rings the doorbell, ill be notified. If youbhave the app, the notifications will sound on your phone and if you have any alexa product, then you'll be notified on those products. Can't wait to pair it with the Samsung 4 door flex family hub! Bottom line: I'm really enjoying the ring doorbell!

I purchased the pro because I didn’t want to mess with replacing batteries. Our house was built in the early 90’s & the intercom system was no longer working, which also meant no front doorbell. So I used the resistor from the intercom system along w/the existing wires to install. I had to cut & paint a metal plate for the existing metal box in the mortar from the previous intercom system. I can’t recall if Ring offers a universal plate or not, but i believe they do not. If you do a google search on how to install this product w/an old intercom system you will be told it’s not compatible, which it isn’t (at least to communicate over the system speakers) but you CAN use the resistor & existing wires. It’s really not that difficult. I gave it a 4 star only because of the “subscription service” you must sign up for (at an additional subscription cost) to replay any earlier recorded video/motion at the front door. We have cameras installed which I can play back, so this wasn’t of value to me. Secondly the video they capture is on THEIR servers to do with what they want. I’ve read news articles of Ring using these videos inappropriately, but I’ve also seen where they provided great footage of potential crimes & can be easily shared w/the community. So, this is a user by user option & is a choice. The ring still works as a video doorbell w/o the subscription. The delay in answering or communicating to someone at your front door is negligible & really unnoticeable. I like that you can adjust the motion at the front door to minimize false alarms. The motion grid is very flexible & can be manipulated in so many different ways that it would be impossible not to set it up to eliminate false alarms. Lastly my install had to go on the wall beside our front door, which the ring would be facing to the side of house vs outward to the front or street. The package came with plastic “wedges” of varying colors to match the front plate of Ring. I actually ordered & installed a different wedge from Amazon as it was adjustable gave more flexibility to set the best angle. You can see an image of the install below. Hope this review helps w/any questions.

I went with the pro because I had a wired doorbell I was ready to replace. Wiring the camera outside was so easy. The new connector type for the inside bell was really easy to install too. My older doorbell was only 8 years old. My downside is after a month you're required to pay a monthly fee of $4 to have recordings. Else it's just a live camera you log into when alerts come through. The 3 sensor zones helped me work around an awkward view of having a moving flag and shrubs that were kicking off the motion sensor prior to setting. The video quality was excellent at day and night. I didn't need the Chime pro that came with the unit due to a strong wifi signal.

After the wife and I discussed options to switch to, to venture away from our current security setup....finally decided on Ring. We purchased 2 Ring Floodlight Cams and 1 Ring Doorbell Pro. We enjoy the motion notifications, the ability to instantly see the surroundings, 2 way talk, and being able to share saved videos of suspicious acivity with anyone.

This doorbell is so great! The ease of installation just blew me away. I am a woman in my thirties with very little electrical wiring experience and was able to remove my old doorbell, install the new one and have it all working in about 30 minutes' time. The app and directions walked me step by step through the process and it works perfectly. The performance of this doorbell is highly dependent on having a good wifi connection, so the Chime Pro really comes in handy to boost signal to avoid choppy video and frustration. The chime makes a pleasant sound when Ring senses movement in my designated motion zones. The four colors of faceplates included are an added bonus so you can color coordinate with your house color. I mounted this on a light fixture mounting block (found at Home Depot for $5) to get a nice flush installation. I really cannot say enough great things about this bundle. Don't wait!

I've been looking at video doorbell's for quite some time and with our masonry exterior and door trim only the Doorbell Pro would be an ideal fit (and look the best based on it's slim form factor). I had an original NuTone doorbell installed probably with the house back in the 60's with two wired locations (front door and garage service door. Of course it was on a 16V transformer....knowing this would be an issue I immediately upgraded to a 24V before installing. The 1st doorbell was installed when I replaced my front door / threshold, etc. (Back in November 2019). Created my Ring account, powered up doorbell, scanned QR code, setup bell. It connected and worked for a day....then disconnected (the doorbell chime which came with this kit is still working to this day...no issues....). Contacted Ring Support...went through power cycle, held reset for 30 seconds, waited one minute, etc., doorbell never came back online (dead, no power, lights, nothing). Replaced under warranty. 2nd doorbell worked till last week (February 2020). Now 2nd doorbell same thing occurred (simply went dead yesterday off WIFI). No lights, nothing. Transformer works fine, doorbell through second switch (service door) works fine, Chime Pro still online on network. Contacted Ring Support, 3rd one now being shipped....should have next week.... This is a great doorbell when it works, motion is spot on (just humans...not cars), night vision is simply incredible, and app works well when people are at my front door....I'm a little disappointed in the reliability....I have yet to own this for one year and going on my 3rd bell in a little less than 5 months of use.....

I’m really liking this new ring doorbell. I thought the installation was going to be very hard but it wasn’t. As soon as I found out how to turn off the power from the breaker box it was fine. I recommend it. It’s highly useful. Amazon left a package at my doorstep at 7am. I was able to get it at 7:30am si ve I saw a motion trigger. There are and will be A TON of thief’s taking peoples stuff off their porch.

So far so good. Clear video. Great sound. Easy install with the wired feature. I'm glad I don't have to worry about batteries with the Pro. Also easy to attach to Smartthings and Alexa. Glad I waited to get it 50 % off with a free Alexa Show. Only con is when you're reviewing your video footage it takes you back to the very last feed instead of where you left off.

The install was super easy. This package came with the chime pro, which is great for older doorbell chimes. This works extremely well and the video quality is excellent. Nice features on the app and has been functioning very well. Nice to have some sense of security, especially with all the package thieves out there!!

I was looking at all available doorbells, decided to go with the Ring, since I got the alarm as well. Comes with 4 color bezels (black, silver, beige and brown), chime, angle shims all tools and bits and pieces, even drill bit - drill not included. Installation is straight forward, video online could not be easier. Connected to my WiFi no problem, up and running within 20min. What I like: - 1 subscription along with alarm, no extra fee - looks good and I know of action in front of door before someone is pressing the button - person detection - all though requires premium subscription What I don't: - bell rings inside with a delay - notification sound is annoying, with fairly high traffic in front of my door it is a major annoyance - thankfully can filter it down to actual door rings I use regular bell for inside notification, no chime. I wish chime would as well double back as alarm extender.

Best performance. You can get alert in your phone few seconds before anyone reach to your front door .Best motion detector and super clear live video . My parents has Vivint Door camera but can’t compare with Ring door camera performance and clarity .

Great product I bought the chime pro plus and was easy to set up and easy to use , I ordered it on line from our local store and got here very quickly and if I had any problem hooking it up to call them a ND they would bet right out to do it for you

I have the original Ring Doorbell, the Floodlight Cam and now the Ring Video Pro doorbell. The Pro is great during the day but for some reason at night it is very blurry. Tech support turned off night time color mode remotely which did not improve the blurry video. My other two Ring devices don't seem to have this problem.

Great device. Easy setup. We bought the ring with the chime pro. Instruction little not in sync with the content but easy to figure out. Most difficult part is to install the ring bell on stucco wall. Yes it comes with an extra plastic piece that you fasten to stucco with the ring attached to it. But still you have to figure out a way to level the stucco irregular texture so the system will be level . I used stucco repair material and created a flat level base the size of the plastic piece. Let it dry completely before drilling holes and fasten the system. The drillbit given is too big so used yours to drill holes else may create much larger holes than needed. Once installed setup easy. If you plan to blend that piece with stucco psi t it before installing it.

We have all seen the adds but I have to say this product lives up to the Hype in every way. First it is very well packaged and comes with everything you need to complete the installation. The instructions are clear and easy to follow and I had no trouble getting it installed and working. We bought it for a vacation home and now have complete peace of mind we know what is happening. We can use it to confirm a vendor needs access and give them the code to a key box and we even turn it on and use the live view to check the weather and watch it snow. Awesome product that works as advertised! The remote chime was a nice added touch. Lastly we saved a lot with the special Best Buy has on this product. We liked Ring so much we bought their home security system as well!

Great upgrade from the 1st generation Ring Doorbell I purchased about 5 years ago. Just one caveat, make sure you have enough power going to your doorbell or you will need to buy a new power transformer like I did. Wasnt too difficult switching it out. Just do a quick search on YouTube and you will be good to go. Took me longer to find it up in the attic. Great motion settings to limit false alerts and comes with multiple faceplate and wedge for stair installs. Great doorbell camera! It wont dissapoint.

We have been thinking about adding the video doorbell, and after reading so many reviews online, we decided to go with this bundle when it was on sale for $199. We totally love it everything about it! Can't wait catch whoever letting their dogs poop on our yard/driveway and not cleaning up after them LOL One thing though, make sure your transformer is at least 16v and puts on 20VA. We had to correct that after ours keep losing power. After that, it was all solid with great power source. Great product!

My wife and I love this doorbell! The doorbell that was already on the house had been disconnected and the Bell have been removed so what we did was used the ring of power outlet and ran it through to the room closest to the front door. That plug is an additional $30 but well worth it. Had to cut a little hole-in-the-wall to feed the wire but it is now covered with a plate. If you can hardwire this to your existing doorbell it will really be a seamless installation. Having the Chime Pro made our installation even easier.