Customer Ratings & Reviews
- Model:
- LS27BG402ENXGO
- SKU:
- 12374761
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy . I purchased this for Christmas for my son December 2024 and he just opened it and within the same day the screen just goes into power save mode and is not detected at all but he has no issues with using his other monitor and now I’m stuck since it’s a 15 day return policy
No, I would not recommend this to a friendShotty monitor terrible experience I hate samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible monitor Samsung support was no help. Had the monitor for about a month and those really annoying green line is vertical down my screen. Call Samsung support because I still have a year and they tell me it’s a Canadian model and I can’t return it from America. I BOUGHT THE MONITOR IN AMERICA!!! Very hard not to swear at these people went out my pocket nearly 300 dollars and now they expect me to pay for it it’s RIDICULOUS!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goood it is a monitor wish it was 4k but thats just me
I would recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 27" Odyssey Gaming Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Only 120 hz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but and only go to 120 hz on Xbox series x also really bright
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen. Bought for son for new gaming system. He loves it
I would recommend this to a friendIf you bought it, return it and if you haven’t don
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price at all it’s really bulky and it’s just too expensive for the quality you get
No, I would not recommend this to a friendGreat monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For console gaming this is the perfect monitor pc gaming experiences some screen tearing but its still a good monitor
I would recommend this to a friendDecent when on sale
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For how expensive it is I would only get it on sale. It is a good monitor, but after the first year of having it has already started to flicker and stutter.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Was worth getting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, my first 240Hz. Highly reccommend. I'm glad i grabbed it when i saw it on sale for black friday
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product however there are better products for the price.
I would recommend this to a friendWalk in experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oooooooh. Have I been waiting to receive this email for 2 weeks now. Your customer service is god awful at the location I went to, especially your young manager you had in duty that day. Not no where near helpful and ruined my experience. Never want to shop here again. This is why Amazon will take over. As a public worker this was a God awful experience. I personally see why many people talk about avoiding Best Buy and just when I wanted to give them the benefit of the doubt….
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and has some cool features for gaming. Like cross hair in middle of screen to assist with aiming.
I would recommend this to a friendMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works..atleast................................
I would recommend this to a friendDim but good for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dim monitor but good for the money … nothing spectacular
I would recommend this to a friendGaming Monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money in my opinion. The monitor doesn’t come with speakers installed unfortunately
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boiught this new for my son who loves it, wanted something with a higher refresh rate. Great for gaming
I would recommend this to a friendVersatile and easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really easy to set up and I love that I can just turn it vertical for a different type of setup.
I would recommend this to a friendBetter than intended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality has been great. Just do it. If you’re thinking about it it’s too late. You want it. Ball out.
I would recommend this to a friendit's ok but not sure about the quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good looking monitor, but this is my second one! I had a bad pixel on the first one within the 14 day return policy.It just appeared one day. So that was rather annoying, But it sure is a smooth looking display.
I would recommend this to a friendMonitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a buzzing noise when I turn it I don’t know why this happens does anyone else have the same issue?
I would recommend this to a friend
