Customer Ratings & Reviews
- Model:
- LS27BG402ENXGO
- SKU:
- 12374761
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Monitor for xbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his monitor. It is so clear with his xbox x and it is beyte in his eyes too
I would recommend this to a friendaudio output problem
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hdmi audio output problem I will have to take it to Best Buy for assistance
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issue you have encountered with your Odyssey Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconvenience you have had and hope that we will hear from you soon.
Samsung 27" gaming screen died after 4 weeks use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black 4 weeks after purchase no return allowed - terrible purchase will formally complain
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G4 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Bad support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor. Brightness resets every time when drivers updated. NO SUPPORT page on US website, You cant even find it by model number. Firmware preinstalled is 10008, but all you can download is 10006 version.
I would recommend this to a friendBlack lighting
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black lighting really ruined the experience.not worth 500$
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good monitor. It was available and at a good price.
I would recommend this to a friendTerrible experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online says it was delivered by shipt and it wasn't there contacted them asap after they were of no help wouldn't replace the item even though i was told over the phone they would if i went in so i was left with a bill with no monitor will not recommend those company to anybody
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung Odyssey Monitor. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this monitor for gaming, it was a very good choice.
I would recommend this to a friendI love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for such a powerful monitor. Lg does a great job
I would recommend this to a friendGaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome so far! Just wish they added collored LED lights.
I would recommend this to a friendgood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's very good smooth game play, I will rate five stars
I would recommend this to a friendgood for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, you can change brightness and has volumes.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good good good
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super god i reallllllly like it bmfjdjfjfjfjfjfjjfjfjf
I would recommend this to a friendVery good monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good features. Very good screen. I like ii very much
I would recommend this to a friendNot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor itself works great but I am not happy I purchased it. I plan on returning it for a Monitor more suited for my needs. I was talked into it by the salesman as if the increase in price was worth it in the long run. He new my needs. After I got it I spoke with Multiple people including other Best Buy employees and my inkling was right that this monitor is not necessary for me. I will be returning it for a more suitable option.
No, I would not recommend this to a friendExcellent monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor. Has changed my gaming experience!
I would recommend this to a friendGreat monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Great colors great everything thanks!
I would recommend this to a friendFaulty monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen keeps going black. Have tried IT, changing cables, ensuring theyre in all the way.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung - 27” Odyssey FHD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Well worth it
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor by Samsung is pretty awesome. That max 240Hz refresh rate is so smooth it's crazy. Its definitely and upgrade from my 60hz old one. I didn't notice any blurs nor lag whatsoever and the 27" screen size helps not having to get close to the monitor to see objects and items. The colors are so vibrant and brilliant, it looks so amazing. Out of the box, plug it in and it started up right away. I haven't done any adjustments to it yet and I don't think I will have to. I think this new monitor is somewhere in the middle of the Odyssey series. I was blown away by its performance and how well everything looked on screen. It retails for $399 USD for the 27" version. They also make a 25" one but I think I'm glad that I got this one. The panel is an IPS and LED back lit. Max res is 1080 with a 1ms (GTG) response time. It comes with Display Port and HDMI cables. It has dual HDMI 2.0 ports, a DisplayPort 1.2 connection and a 3.5 mm headphone jack. Max brightness is 600 cd/m2. Overall, I really like this monitor a lot. And I highly recommend this to anyone looking for a 240hz 27" monitor.
I would recommend this to a friend
