Customer Ratings & Reviews
- Model:
- LS27BG402ENXGO
- SKU:
- 12490601
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for the price. It runs smooth snd the graphics are pretty good for 1080p. Went down from a 4k monitor to get 120 hz on my ps5
I would recommend this to a friendDidn’t go with the flow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go with my game setup so I could have two monitors. Didn’t flow with my setup.
I would recommend this to a friendfaulty stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is 3 weeks old and it worked great. However the stand was faulty and the monitor fell out of it and broke. Best Buy will not do anything because we did not purchase the warranty. I guess that's on me, however, I was hoping they would be more helpful.
No, I would not recommend this to a friendWorthy upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new gaming monitor . I switched from a 144Hz monitor to this and am loving it. Good picture quality, Smooth gameplay.
I would recommend this to a friendPc monitor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor !! So clear & graphic for a great price
I would recommend this to a friendCool until it broke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke randomly. It worked fine then the next day it’s broken. Kinda weird.
No, I would not recommend this to a friendworth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my monitor, I can now enjoy hdr graphics on my ps5. The colors look so vibrant and everything runs and looks smooth as butter
I would recommend this to a friendGreat prices for Christmas - competitive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great for Christmas and my son was elated when he opened his gift and I was happy with the extra money in my wallet
I would recommend this to a friendReally good for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it just wish the screen was a little more vibrant and clear
I would recommend this to a friendGood frames but dull color.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frame rate is solid but picture color was dull no matter what I did. I have the 1440p Samsung G5 and the color quality is much better than this monitor was. Unfortunately returned product due to dull colors.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Check for details
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman forgot to note this monitor has no speaker(s), so we returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung monitors, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy . I purchased this for Christmas for my son December 2024 and he just opened it and within the same day the screen just goes into power save mode and is not detected at all but he has no issues with using his other monitor and now I’m stuck since it’s a 15 day return policy
No, I would not recommend this to a friendMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goood it is a monitor wish it was 4k but thats just me
I would recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 27" Odyssey Gaming Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Shotty monitor terrible experience I hate samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible monitor Samsung support was no help. Had the monitor for about a month and those really annoying green line is vertical down my screen. Call Samsung support because I still have a year and they tell me it’s a Canadian model and I can’t return it from America. I BOUGHT THE MONITOR IN AMERICA!!! Very hard not to swear at these people went out my pocket nearly 300 dollars and now they expect me to pay for it it’s RIDICULOUS!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Only 120 hz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but and only go to 120 hz on Xbox series x also really bright
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen. Bought for son for new gaming system. He loves it
I would recommend this to a friendIf you bought it, return it and if you haven’t don
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price at all it’s really bulky and it’s just too expensive for the quality you get
No, I would not recommend this to a friendGreat monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For console gaming this is the perfect monitor pc gaming experiences some screen tearing but its still a good monitor
I would recommend this to a friendDecent when on sale
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For how expensive it is I would only get it on sale. It is a good monitor, but after the first year of having it has already started to flicker and stutter.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Was worth getting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, my first 240Hz. Highly reccommend. I'm glad i grabbed it when i saw it on sale for black friday
I would recommend this to a friend
