Customer Ratings & Reviews

Good picture — easy to install and the art mode is Ok. I was nervous about ordering a tv like this thru store delivery,I should have listened to myself picked up tv from store box crushed on corners got really upset and ask the store to open it before I excepted it ..To be surprised the TV was intact….overall it’s a nice tv for my kitchen…

Good picture — easy to install and the art mode is Ok

Frame TV is really nice. Works well and very flat. I tried connecting it to my iMac but the output is nothing to write home about. However, as a tv it is really good well worth the money.

Great TV. For the decor and watching. Add a nice touch to the kitchen space.

I love it. I will be replacing my 75”, 65” & 55” with the Samsung frame.#TeamSamsung

Item was “Open Box - Excellent” however showed up damaged and non-operational. Disappointed in this and also the process for making an exchange, which requires me to go to the store even though the item was shipped originally.

This TV looks awesome on my kitchen wall.The color is beautiful,but I would expect this from a Samsung.My only problem is not writing the serial number down before the installation,so can't register it.Hopefully nothing will go wrong with it.

Do not buy this TV if you want to use it vertically. Despite all the photos and marketing, it still doesn't work months after my purchase. The TV has an accelerometer in it which can detect when it is oriented vertically. Unfortunately, when it does, it rotates the input 90 degrees. Adjusting the rotation on the source doesn't help either. I have provided a photo in this review. 2 software updates and multiple settings changes do nothing. I bought 2 of these, and I guess now I'll just have to try and sell them to someone who can use it horizontally.

The tv is truly flushed with the wall & the installation ws was great! It was truly what I wanted

Great tv by Samsung! Despite what a lot of reviews suggest, the build quality and picture is wonderful even though it isn't 4k but is instead full 1080p hd. Was quite easy to set up all though it had a couple of connection issues at first with the art mode, but they were easily resolved. I gave this an average for value because of its price for what it offers, but nonetheless this is a great tv for anyone looking for a tv like no other!

We like it but without paying for a subscription there are not many art pieces to choose from. Don't really think to put on the art when turning it off but maybe if we had people over. Wish it would "sleep" in art mode. We have an apple TV connected to it and would prefer the art we've chosen to those screensavers. Remote is not intuitive

Very cool addition to our bathroom as it’s mounted above the bathtub as if it was a piece of artwork. Works perfect. I just need to play around with it to learn more about the features without having to read the manual. Just kidding. Very pleased with purchase and Best Buy’s customer service support and experience with this product and our family.

Nice TV overall and would be 5 stars if it was priced correctly but for what you’re getting it should be cheaper. I needed a tv that could mount flush and I wanted the one connect box so I didn’t have to run wires through the wall. This TV has both of those features and that’s why I purchased it. The picture quality is good but not anywhere near good enough for this TV to be priced this high.

The TV is great, flush to the wall, and is entertaining as a digital frame when turned off. A couple of downsides I see is I can't get Alexa to get the TV into Art Mode (picture mode). Also, if you have an external cable/dish box, the remote control does not have a universal remote option to be able to change channels on it. Apparently, this option has been removed from all non-4k Frame TVs.

Overall this is a great little TV! It’s surprisingly thin and light, very easy to pick up and install. I love that it doubles as a digital art display, so no ugly black box in the corner of the room. It’s compatible with Google Echo, Alexa, and can AirPlay from my iPad. A quick search for public domain museum art, cropped in photoshop to fit the screen (3840x2160 pixels) gave me some great options for display. A few people are selling art bundles on Etsy as well. No need for Samsung’s Art Store subscription. I’m quite happy with my purchase!

I have a ton of Samsung Frame TVs generally 43-55 inches in range. They have all been incredible except for this 32" 2020 version. Every frame that I have owned up to this point has had features which in combination make the TVs appear pretty "artwork" like. The 32" however does not. While the 32" has ambient brightness adjustment it does not have a motion sensor. So your choices are to leave the TV on 24/7 or to have it shut off after 1, 2 , or 4 hours after use. I'm heavily considering returning as paying $600 for a freaking 32" 1080p TV that acts like a regular 1080p TV is insane, it's a complete rip off. There are no real stand out features from a 32" Frame vs a regular TV.

I’m disappointed with this purchase. I wouldn’t buy the 32” Frame again, if you can fit a 43” upgrade to that model. This one is like a different TV from the rest of the Frame line. Just as expensive though! The sound and art picture quality don’t seem as good as the larger models. My biggest disappointment is NOT INVISIBLE bulky grey One Connect cable. The invisible cable is pictured and advertised everywhere as part of the frame TV package, but I guess it doesn’t come with this one? I can’t find any mention of a different cable with this setup. I bought this TV to hang as part of a gallery wall and the idea was for it to look like one of the framed pictures. The cable gives it away. I looked into ordering a clear cable, but it’s $299 and for that amount I could have upgraded to the 43” Frame - which presumably includes the clear cable. Don’t make my mistake. Buy the 43”. This size shouldn’t be an option if the quality is so different.

Extremely happy with this TV - nicely engineered, very good picture, nice features, "desktop" apps OK. Absolutely TERRIBLE manual, instructions, & set-up! (I've worked with computers & have designed scientific equipment). Definitely download pdf manual; much more helpful than abbreviated version in the box. Make sure to attach an antenna BEFORE doing the set-up. Adding later requires complete reset. Uploading your own art/photos works well, but ONLY if they are cropped to *exactly* 16:9 ratio (1 pixel errors cause problems). Make sure both your phone (with required Samsung app) & TV have strong wifi signal during set-up. Will also require a Samsung account to access some TV functions.

Finding a small tv for the kitchen is getting harder and harder. This tv fits the bill. The flush mount is nice but you still need to drape the wire somehow or run it through the wall. With a traditional Mount you can hide that mess behind the tv out of view. Picture quality is good, but be aware that the 32” isn’t 4K. That wasn’t clear on Samsung’s website so that was a minor disappointment. I use mine with a cable box so you have the usual two remotes nonsense. One click for the cable and two more on the Samsung. One gets rid of the art, a second to dismiss the seldom-used menu. Using AirPlay from an iOS device is iffy. I got it to work once, then it went away when I tried a different device. Samsung customer service said it isn’t supported. They want you hooked into their SmartThings and android. I reset to factory and got it working again but I haven’t bothered since. So not perfect, but serviceable.

I wanted to like this TV. I really did. Taking it out of the box and once mounted it’s beautiful to look at when it’s off. The build quality is solid and sleek. Unfortunately, this TV has serious issues. Let’s start with picture quality. This TV has ridiculous light bleed, blooming as uniformity issues. This TV is $600 for a 32 inch and the picture quality for that price makes it almost unwatchable. Secondly, just like their phones this TV comes with bloatware. There are already movie services installed that I don’t need or want. You can delete them as long as it’s not proprietary to Samsung. Let’s talk about the main reason people purchase this TV, the Art Mode. It comes with one picture installed. You are given the option of a monthly or annual plan that gives you access to all pics available I believe. Only problem is it’s $5.99 a month and $49.99 a year. These are not expensive options but I find myself wondering why more pictures were not installed, especially when all the other bloatware comes with it. My LG OLED’s come with multiple pictures available and I would use it if burn in wasn’t an issue. I attempted to purchase an individual pic but declined when I was about to be charged $19.99 for one. I now realize I could have achieved the same results with a much less expensive TV. It wouldn’t have looked as sleek on the wall but functionality would have been way better and the picture roughly the same. Extremely disappointed with this purchase. Going to return.