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Customer reviews

Rating 4.8 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,041 reviews
  • Rated 5 out of 5 stars

    More space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided much needed space at a reasonable price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for this hard drive less space and good internal room for my music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SSD Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with computer and samsung phone, but wont connect to my Motorola phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HappyCistomer:

      While it’s great to hear that you’re loving the performance of your T7 Shield SSD, I’m very sorry to hear of the difficulties you experienced with connecting to your Motorola phone.

      The SSD might be formatted in NTFS or exFAT, which some Motorola phones cannot read. Please reformat the SSD to exFAT (most compatible with Android) using your computer. Older or budget Motorola phones may not support external SSDs. Please check if your phone supports USB OTG and external storage mounting. Also, be sure to use a USB-C to USB-C cable that supports USB 3.1 Gen 2 or higher.

      Should you need further assistance or have questions, please contact Samsung Memory Support.

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Solid but Slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality construction but has some performance slowdown on large file transfers. It became too slow to transfer large files over 300GB. It would perform in the 2-400MB range until about 300GB in, then it would slow down to 15-25MB per second. Ultimately i couldnt use it to securely ship data to my data center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skerr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful when traveling great and quick storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small sturdy and quick. It easy to bring along on trips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung External Drive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Rugged and Good Value for the Price . Should come with better Storage container

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What i needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 1-2T and i cant explain how much it helped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little finaky at 1st buy got it to work, plenty of space, hoping it last longer then the last one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jones:

      I’m sorry for the difficulties with your T7 Shield's setup. Your feedback is very important to us and will be shared with our product team.

      I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Feels solid. Nice rhat it has USB B and C cables. Can be password protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peak design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use and flexbility to organize with zoom lens and drone and main body and prime lens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good SSD. Bad app for smartphone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but the app do not detect the SSD when I connected it to my smartphone. I have tried with other phones but it is always the same, SSD is not detected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      David:

      I’m sorry to hear that your out-of-box experience fell short of your expectations.

      The T7 Shield may not be compatible with all devices but is compatible with Android devices using USB-C.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Thank you for choosing Samsung for your storage needs. We look forward to hearing from you.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Good drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable hard drive! Purchased this for video storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent backup for my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup for my laptop! Easy to setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Wish it had some type is actinic software though. I made an iso of my hard drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. Have to divide the meormy not very user friendly. But have a good amount of space.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TRISH:

      I’m sorry to hear that your experience did not match your expectations. We completely understand your frustrations, and we are here to help.

      Please give us the chance to gather additional information from you so we can provide assistance.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Fast Enough & Big Enough & waterproof!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the touch version of this and have always wanted something a bit more rugged. I dont have to worry of a Monster Energy explodes in my work bag - worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, it does get a little hotter than i expected it to, but i guess that is the rubber coating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High sustained writes for iphone15 pro ProRes format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal when on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good or better than the original T7. But the rubbery coating makes it less slippery and durable. Works great for my use as external PS4/5 extended storage.

    I would recommend this to a friend
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