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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 190 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Expansion 24TB External Hard Drive, particularly its large storage capacity and overall performance. Users find the drive's speed to be satisfactory and appreciate its reliable connectivity. However, some customers have noted that the drive can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 190 reviews
  • Pros mentioned:
    Drive speed, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Seagate-Expansion 24TB External 3.0 Drive The Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Seagate Expansion 34TB External USB 3.0 is a great addition to my other Seagate drives I use every day. It's quiet, fast and I know I can depend on it. For me it was easy to just plug & play. No formatting was needed for my PC. Quick set up and use is a big plus for me. I've had no problems with the drive and it is able to store 25+ years of photos and artwork with a ton of rum to spare. Download speed is fantastic. Love all my Seagate Drives. Never had a problem with any of them. Highly recommend the product to anyone who needs more hard drive space. Super happy with it and you will be too.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Storage capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect for home backups!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is both fast and also massive! Wish I'd purchased one sooner. The largest single drive I've ever had before this was 8TB. I back up our home server and each of our home computers onto this now, and it's perfect. Only con is that it does make some clicking noises when being used. This is not an issue for me at all, but something to note, and probably common with larger platter drives. Love it and will be buying more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Backup data problems are gone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Works great for a backup storage or RAID configuration for a media server. I personally use this for my 3D modeling projects. I model on both my Windows Desktop and Macbook Air. No problems with switching between devices, and it's compact, which I appreciate taking with me when traveling. It's pretty quiet considering it's a HDD inside. Do I wish it was a little quieter yeah but for price/TB it's hard to beat. Also I've had other branded hard drives before and they fail. I have yet to have a Seagate drive fail in ~20 years of owning them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a try after using WD easystores for a few years because of the sale price for the capacity. CrystalDiskInfo reports ST24000NM002H-3KS133 which is a SATA Exos X24 24TB. CrystalDiskMark seems to be typical. Connected to a Dell Optiplex 5050 SFF. Connection is USB Micro-B. Was formatted exFAT, registered it (Start_Here_Win.exe) before quick reformatting to NTFS. All the easystores came formatted NTFS and I haven't had permission problems. Among other things, gives me more flexibility with the label name. Only had a chance so far to run chkdsk d: /f /r > chkdsk24tb.txt in an elevated command prompt. Took about 29 hours. The majority of the time was spent in Stage 5: Looking for bad, free clusters ... Will run other tests (SMART, etc.) when I get a chance. Has not been noticeably noisy so far. Will see how it sounds with more tests and when copying TBs of data to it. Have it placed on an old case fan on standoffs blowing up to provide air circulation, as I do with the easystores.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great, but a bit noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Only complaint wpuld be noise. I am building a chasis made mostly out of parachute cord to hold it and dampen the vibrations

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Expansion for my Mac Mini M4 yes sir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the one I bought is 24 terabytes I also like the fact that it came with good instructions and that the capacity that it can handle It's good for the type of Things I do with music and With AI research Um This th what's needed

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 5 out of 5 stars

    Great for Shucking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for backups. Fast speeds using in my Ugreen NAS after shucking two drives no issues so far and its been 3 months so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Always reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed the 24tb just to backup everything all in one. Had for over a month and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are reliable devices that i have been purchasing many times over the past few years and i have never experienced any negative situations with these as i have seen with other brands . So i would definitely recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best of the best, budget and product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best purchase so far. It's a good deal for 24 TB, and Seagate is one of the best Drives for PCs and storage. It's silent and makes no sound while loading. Most of my external drives have been Seagate for more than 10 years now—the best of the Best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working/mounting after 1 week of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you pay for. These Seagate drives are not sturdy. I own three of these drives: 8TB, 22TB and this 24TB. This one quit after one week, and after I spent days copying media to it. I used it as a Time Machine backup, so it has my personal data on it. It cannot be reformatted or erased by me or even the Geek Squad. So even though it's under warranty. I cannot return it to Seagate for fear of my data being stolen. Read the fine print, they even warn you that your data might get stolen if you don't erase a drive before returning it. It's now a $250 door stop. I will not buy another one. Very disappointed. And now my trust in the 8 TB & 22 TB drives has been undermined.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate 24 tb external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well product great problem solver for thoes who have so many drives and wants everything in on cental hub

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Excellent value for high-capacity stora

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Excellent value for high-capacity storage Picked this up in-store and it’s been exactly what I expected from Seagate. The 24TB capacity is massive, performance is solid for an external USB drive, and setup was completely plug-and-play. The enclosure feels sturdy, runs quietly, and stays reasonably cool even under sustained use. This is a great option for large media libraries, backups, or bulk storage without paying enterprise-drive prices. The included Rescue Data Recovery service is also a nice peace-of-mind bonus. Overall, outstanding value for the price — reliable, fast enough for its class, and doing exactly what it’s supposed to do. Would absolutely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Large, fast LOUD!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good drive, very large capacity, when it is online it is fast to read and write, but LOUD... like OMG loud! I added padding underneath it and still loud. The other thing is that it takes much longer to warm up than other drives I have had, but that was understood as it is scanning a much larger drive than my last.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Seagate 25TB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the best storage devices I have ever used. It is easy to get up and running right out of the box. The included instruction manual is easy to understand and gives detailed instructions on how to configure the unit to your specific setup, be it iOS or Windows. It very slim and takes up very little desk space. I use mostly iOS, and moving files over is as simple as clicking and dragging.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Very sturdy and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 24TB drive is a beast. Tons of space, fast transfer speeds, and super reliable for backups and media work. Runs cool and quiet too. If you need serious storage, this is it—no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good drive. Great for storing large backups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Works well. Noisy on startup and initiak seeks. Suggestion: If not used frequently, connect only when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Big drive, cheap price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage at a cheap price! A little loud but performs well!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Drive speed, Storage capacity

    Rated 5 out of 5 stars

    Repeat Buyer... Excellent Unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the Seagate USB expansions for a few years for archive storage of files, basically for long term storage, and this 24TB version is fantastic... more storage, means less drives! The drive connects fine USB2 and USB3, no issue. Excellent transfer speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connects on its own. Ready to use in minutes.

    I would recommend this to a friend
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