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Customer Ratings & Reviews

Your price for this item is $389.99

Customer reviews

Rating 4.5 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the ample storage capacity and overall performance of the Expansion 28TB External Hard Drive. Many are satisfied with how well the product meets their expectations and some have found no errors after surface testing the drive speed. However, a few customers have noted that the hard drive can sometimes be a little noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Drive speed, Storage capacity

    Rated 5 out of 5 stars

    Great Drive and Super Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard Drive with a lot of space. Was consolidating a few drives onto this one and still have tons of space available. Super fast and compact. Just a perfect drive for all my needs and would highly recommend. I’m actually buying another one to have as a back up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Perfection for removing cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant win. I've been waiting to pull the plug on cloud storage and this was my solution for the storage. I already have a great computer that's older but runs fine. I plug this in, installed the drivers already on the device and registered the warranty. Easy, quite, and fast. Now I said goodbye to worrying about my storage needs and save ~$40/month on cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for about 3-4 months and I have used almost everyday. I backed up $1400 data DVDs without any glitch, under a Mac environment. Works flawlessly. Takes a little time to mount and it can be a little noisy sometimes, but that comes with the territory for such a big hdd. i remember the good old ST-225 and we have come a very long way. I gor this because it is the best for the money at thia time.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Storage capacity

    Rated 5 out of 5 stars

    A Great Option For Cold Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for reliable cold storage for some video projects I have and this works perfect! Great capacity and quick write speeds especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these. One came with a faulty cable that made me think the hardrive was broke. But there's no way both were malfunctioning so I just used the working cable from the other one. Now both drives are working perfectly with all that space. Still giving 5 stars because the cable issue wasn't a big deal once I figured that was the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 5 out of 5 stars

    Incredible value for the amount of storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and fast. Shucked it into my PC 290/290MB/sec notably quieter seek and idle than my HGST 10TB and 12TB. Time will tell if it's reliable both my HGST drives are over 5 years old and still in operation. If shucking, obviously need to disable power pin 3 with adapter, kapton tape, etc. Also recommend using Hard Disk Sentinel or hdparm to disable APM otherwise heads will park themselves to death constantly loading\unloading.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backup to my Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the Seagate 26TB a few months ago and it has performed well. This 28TB purchase was backup to my backup and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    So, so!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the large capacity. Not 5 stars because it is extremely loud and it unmounts every time the computer goes into sleep mode. I need to restart the machine or unplug it. I dont think either solution is adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no problems with this external drive. I'm using it for OS backups, audiobook and movie storage, and family photos. I would not hesitate to recommend this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT!! LOTS OF STORAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe it when I saw they had this option for storage!! Seagate has been my go to company for external storage! Haven't had an issue with any of their devices although if i ever do the recovery service is an amazing add-on. I couldn't believe it when I saw they had this option for storage!!

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 5 out of 5 stars

    Great storage solution without any monthly fees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed and easy to encrypt. Already loaded with pics, vids and backups. Buy once and cry once! No monthly fees.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great for storing videos!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have one of these drives and am very Pleased. They are less expensive then the equivalent internal drives, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Big Harddrive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, replaced three smaller drives. However, 28tb is actually 25.4tb minus operating space, so usable space is more like 23 or 24 tb, still good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected, using it with a Mac for photo and video backup. Easy setup. Highly reccomended when price per TB is right

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 5 out of 5 stars

    Impressive storage, fast speeds, quick delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the very best prices you'll find for an external HDD of this size. Delivery was next day, speed of the drive is excellent, and I have no complaints to date.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great plex hdd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plex hdd. Large 28tb holds lots of media, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Decent storage at an affordable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 28TB external expansion hard drive has quite a small footprint, easy to connect and has plenty of storage capacity at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good for me and 28TB!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these when on sale and they were a deal for 28tb. I cant say anything about longevity or reliability but they do seem to work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    its so cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps me save a lot of important stuff im sooo exited

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and speed is good too. I bought it in the promotion so the price is good.

    I would recommend this to a friend
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