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Customer Ratings & Reviews

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$157.99
Save $442
Comp. Value: $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the AI Ultra Robot Vacuum's excellent cleaning performance, precise mapping capabilities, and convenient self-emptying base. The ease of use and relatively quiet operation are also frequently praised. However, some users mention challenges with battery life and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,102 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Roomba and hated it because it was loud and was constantly getting lost and just aimlessly wandered around. The Shark is awesome! We have two labradors that always shed. I have the shark set to run at 6 am everyday and there I no dog hair lurking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum is amazing.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. It has freed me up to do so many other things and keep my home cleaner! I run it every day and it works like magic around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mrs. Doubtfire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She never misses a spot, shows up on time, and gets the job done! What a wonderful addition to our home!

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Best Robot Vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Labrador dog lovers know how bad our furry friends shed! This robot vacuum is a life and time saver! Cleans up and empties itself all while the dogs and I are sound to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. I love that it works when I’m out of the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaky like this vacuum. So ready to use and clean and i like being able to program and forget about it

    I would recommend this to a friend
  • Cons mentioned:
    Clogging

    Rated 3 out of 5 stars

    Clogs often

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a very hairy dog, do not buy this. We have a Border Collie, and it clogs all the time, even though it says that it is not supposed to clog. Still better than trying to sweep up everything every day though.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i have made this robot really cleans thoroughly and finishes the job no matter how big the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    ShRk vacuums

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does ok, I find myself assisting with scooting debris from corners using a broom. Moving furniture etc. it does great for traffic areas .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Absolutly amazing

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has by far exceeded my expectations. My kids love seeign what ours has picked up and are excited to tell me everyday that it has ran. Worth it. Shark is an amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for another robot vacuum, this was about the same amount of money as out last one however this one does it all on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    First time buying it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help me with cleaning alot. I recommend getting one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shark Robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the robot does an amazing job. it really vacuum well, I rely on it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Little John our Little Helper!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little helper you can buy and not be judged!!! It’s perfect to help with the daily pick ups! But the only thing I need to get those barriers things but they are not available anymore? Why?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba's true competitor.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is astounding! The app is easy to use, the HEPA is great for allergies, and it vacuums much better than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Works better than the roomba it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love best vacuum we have bought yet, very smart empty's on its own. When full goes to the bin and goes right back to where it left off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i use it everyday

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing vacuum. I use it every day. It’s amazing how strong suction it has

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum. Mapping was great. Knocked it out first round. Only issue i had was it attempted to vaccum a shirt up on the ground. All in all a great investment. The spot vacuum is great for quick clean ups.

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Great little robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hardwood flooring, and the self emptying is fantastic. I run almost daily to stay ahead of dog hair and it keeps the floors clean. Initial floor plan mapping was astonishingly accurate, and I was able to easily setup my no-go zones.

    I would recommend this to a friend