Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $53.99
Clearance
The comparable value price is $269.99

Customer reviews

Rating 4 out of 5 stars with 320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ION Robot Vacuum's cleaning performance and ease of use, with many praising its strong suction and long battery life. However, some users experienced challenges with the robot's navigation, noting inconsistencies in its movement and occasional difficulties connecting to Wi-Fi. The app functionality also received mixed reviews, with some users reporting connection issues. While the price point is often cited as a positive, concerns remain regarding the vacuum's mapping capabilities and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 320 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacum. Easy operations and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Stark robot vacuum

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good robot cleaner. Its goes long and do the job perfectly. It’s pick up more than the broom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lazy Girl Cleaning!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a not so tech savvy person this is a great item to have. I call it my lazy girl cleaner. I’ll have it on while i’m doing other errands or going about my life. I can say there are some things that annoy me like how it takes forever to clean the whole house. When you send it to dock it plays around for a while before going back. I don’t like how it didn’t come with any of the tools it states in the manual are good for use to clean. Yet, I can’t complain because it does making doing cleaning easier. I can connect it to my phone & have it clean while i’m not home. It has its pros and cons but I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a great experience with Shark vacuum . It has a great suction and it is very easy to set up . It is perfect for a first time vacuum . Cleaned every corner of my apartment .

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Roberta Now a Member of the Family!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robot vacuum. Nothing to compare to but I'm very pleased with its performance. Yes, have to clean the bin after every use but did that on standup vacuum. Suction very good. No, it doesn't do windows. Would recommend it highly. Nothing wrong with getting back top the basics.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 3 out of 5 stars

    Ok Model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Noisy and Basic model. Not smart enought. it changes the direction when bumps in to something and never goes back to same spot to clean again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Little but great vacuum.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't sound very strong but does an excellent job. It isn't very loud which is a plus and covers the 1500 square feet easily and efficiently. Runs approximately 1.5 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark robot vacume

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutly love this vacume. I programmed it to go where i want and can come in to a fresh vacumed room with no effort! It does have to be emptied alot but we have 3 dogs. I highly reccommend this robot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift! My mom LOVES this. Super easy to set up and does a wonderful job.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Does its job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vac works pretty well. I cannot control it on my phone because my workplace is on a private wifi network and will not allow me to connect personal devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on my hard floor kitchen and hallway as well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use and works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and works great. Vacuums nicely on hardwood and carpet. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Get the job done.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot is pretty good. It doesn’t make the floor immaculate, but it does a good job of cleaning. Make sure your floor is clean… it can get stuck. Even in large areas. Over all a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No news is good news

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister who is technology? Illiterate and I've yet to get one complaint or question out of her and how to use this. So I'd go as far as say that this is user friendly

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    IRobot vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this vacuum, however, i really would like to be able to tell it wher to go without having to stand in front of it or pick it up. Decided to order the next level up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My Favorite ION Robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Cleans my hardwood floors and carpet. Easy to use and empty when done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Shark robotic vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup works and performs great for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement from my previous Shark Ion. That had a I 25# kettlebell dropped on it. I love the simplicity of this design. I let it loose in the room I want to clean. When I'm ready to do the dusting "Sharky" has finished the floors. I'm not bothered by the sounds of it knocking into furniture legs because it doesn't cause any damage. Emptying the dust bin is so simple. I elected not to get the self emptying one, because the large bin still needs to be emptied. So this style may not work for everyone, but it's perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Watch the Shark clean the floors!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I set the Shark Robo Vacuum in the living room. It then moved the the dining room, the kitchen, the hall and two bedrooms. There are three long rugs on top of hardwood floors. All were clean and then, the little Robo parked itself in the charger!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 3 out of 5 stars

    Real shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To noisy, not enough suction, does not stop, goes forward to fast and bumps into furniture to hard

    No, I would not recommend this to a friend