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Customer Ratings & Reviews

Your price for this item is $53.99
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The comparable value price is $269.99

Customer reviews

Rating 4 out of 5 stars with 320 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ION Robot Vacuum's cleaning performance and ease of use, with many praising its strong suction and long battery life. However, some users experienced challenges with the robot's navigation, noting inconsistencies in its movement and occasional difficulties connecting to Wi-Fi. The app functionality also received mixed reviews, with some users reporting connection issues. While the price point is often cited as a positive, concerns remain regarding the vacuum's mapping capabilities and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 320 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a grear job! Helps to keep my floors cleans with my busy work schedule

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 3 out of 5 stars

    WiFi Error

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good other than the internet disconnecting. Only runs manually

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, friendly set up, the app works well,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so well. Cleans even the corners, gets all the dust off the floor. I can use it through my phone if im not at home and i just need a quick clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy cleaning product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum was super easy ro set up and use! The color is very nice instead of the usual black robot vacuums

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and the app is great you start the machine when your away from home

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BB-8 FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at an affordable price-highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My clean assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, my Clean assistant. Works exceptionally

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    How have I lived without this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How have I lived without this!!?? This shark robot does an amazing job on the floors in my entire house!

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 2 out of 5 stars

    Poor connection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I struggled a lot to connect this vacuum to my cellphone. I personally did not love it. I returned it 2 days after not being able to connect it to my phone and even struggled to connect it with the help of Shark’s Costumer Service. (I am Tech-Savvy and this was a challenge).

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice robot vacuum but my small dog keep barking on it i have to return it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great runs around the house like a psychopath

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST BUY superb Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product , Excellent Brand , easy setup , strong vacuum. BEST BUY superb Price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Son only wish he could set up areas in app. It does get full fast.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product it works great and cleans the house

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little vacuum it sucks up better then any vacumm ive ever used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied 1 month in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about three weeks, and it seems to be a rockstar, it is amazing how much it picks up and I love the schedule feature

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great vaccum

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the house adequately clean and i dont have to worry sbout any messes on the floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Efficient, quiet, and effective. Makes cleaning a breez

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for leaving hous and wanting to clean while away from home.

    I would recommend this to a friend