The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,228 reviews
Rated 5 out of 5 stars
Best option out there
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was skeptical about getting one since I have tall thresholds and wasn’t sure it would be able to get over them. This one does with ease. It sweeps and mops up after my 2 cats and dog perfectly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
He cleans well, makes a little noise and now it is difficult for him to enter the base, as an observation, the liquid ends very quickly and does not make the map well it does not recognize silver objects
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent; it's helped me a lot around my house. It cleans and sweeps really well and gets into the small cracks perfectly. I recommend it, just as it was recommended to me.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Front of box shows that is is filled with water and states self empty for up to 60 days. Thats only true if you dont have the mop attachment on. It only self empties with the vacuum attachment. You have to manually dump when using the vacuum only attachment. Not sure I would have purchased if i knew I had to change attachments everytime to switch between mom and vacuum self empty.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this mop. We have 3 dogs and this thing does a great job of cleaning up. My only complint is I boight this is September and 2 parts broke already. I will have to take it in for replacement parts. Not gear for a $500 robot vacuum.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, this is a decent vacmop for the price point. However, I’ve owned it for a little over five months now and the plastic hinged plug for the mop attachment broke recently despite being very gently used. It still functions, but the broken pieces must be strategically placed back together in order to work properly, which takes more time than to just manually vacuum or mop. I’m hoping I can get the part replaced as it is still under the manufacturer warranty.
Thank you for taking the time to leave this review.
We're very sorry to know that the plastic hinged plug for the mop attachment broke. Could you please give our team a call at 1-888-228-5531? We’d love to help ensure you’re getting the most from your product.
Kind regards, Shark Clean
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t believe how unbelievable this thing is. I wont ever be without one again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My job keeps me very busy. Who knew that a small device could make my life easier. My eight year old is a tech head and he downloaded the app. He now takes care of the floors in the house. Anything else you have that can be linked to an app so he can clean I’m buying it. Lol he named her Rosie and I love the relationship. Lol
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this machine out of desperation. My Shiba’s hair shedding was killing me. I was sweeping every other day. Bundles of hair everywhere. I run this thing everyday. It’s a life saver. Haven’t used mop yet though.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good robot vacuum cleaner, it really cleans very well and some areas that are not easy to reach such as under the bed. I would say that it fulfills its function and I would give it 8/10.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy, i purchased this for Christmas for $350.00 and for the last 3 weeks it has been acting funky but today when i tried to use it it just spins around in a circle. I called the support number and i actuall have to pay for fed ex for them to send me a part that i have to install. This is Unreal, this product is not woth the time, trouble or headache.
Thank you for your feedback. We understand your frustration with your Matrix Robot spinning in circles and feeling that the support you received didn’t resolve the issue, and we appreciate you bringing this to our attention. For further assistance, please contact our Shark customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can review this situation again and work to support you.
Kind Regards, Shark Clean
Rated 5 out of 5 stars
You won't go wrong
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love it. This thing will change your life. Its a game changer.