Customer Ratings & Reviews
- Model:
- RV2320S
- SKU:
- 6542043
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
VROOM VROOM
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Gets the house clean and then some!
I would recommend this to a friend - Pros mentioned:Runtime
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. I just let it run around all over the house without me worrying that i have to sweep.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great helper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun little robot that does a great job cleaning up around the house. Just moved into our new home and wanted something that could sweep and lightly mop wood floors on the main floor. This little guy keeps things looking pretty darn good.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Life Changer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Shark has made our life so much better. Cleaning the floors was always a task with 2 indoor dogs. I would give it 10 stars if I could! Best thing since slice bread
I would recommend this to a friend - Pros mentioned:Mapping
Lightning McClean Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum. Sheduling amd mapping the floor, spot feature are favorite functionality. My 800 sqfeet floor is now clean every night. Got two of these.
I would recommend this to a friend Good vacuum
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Pet fur is an issue as the roller gets stuck/clogged. I wish it had 2 corner sweepers and not just one. Not a bad vacuum, just not meant for a home with 2 dogs and 2 cats!
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Alee,
Thank you for sharing your review! We appreciate your feedback and will relay this information to our relevant team as we work to improve future products. Your comments about pet fur and corner sweepers are very helpful. If you have any questions or run into any issues with your RV2320S Shark - Matrix Self-Emptying Robot Vacuum, please give our support team a call at 1-800-668-9600. We’re available Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET (ROBOT).
Best regards,
Shark clean
- Pros mentioned:Navigation
The best for allergies, pets, and kids!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how my carpet feels so clean every day! The vacuum does a great job making straight lines too! The app is great, I could make a temporary “no-go-zone” while our Christmas tree was up to avoid vacuum mishaps!
I would recommend this to a friend Easy sweeping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use , clean my space without any problems.
I would recommend this to a friendPersonal Assistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a best buy gift card and this was on sale. I have always wanted one and it was the best purchase ever. It’s like having an assistant that can vacuum the house while you’re doing other things. I love it!!
I would recommend this to a friend- Pros mentioned:Navigation
Love this robot!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! This vacuum is 100% better than my old Roomba! Doesnt get stuck under stuff and cleans in straight line instead of randomly. Wish I had not waited to replace my old robot!
I would recommend this to a friend Robot vacuums are awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great robot vacuum. We love our full size Shark vacuum, so felt like the Shark brand robot would be good, and so far it’s doing great
I would recommend this to a friendNice but needs bigger dust bin with dogs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to not have to sweep daily with 4 dogs. But make sure floor is cleared of anything that might get stuck like socks etc also dust bin often gets clogged.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was so easy to set up and i love how it leaves the house so clean without me doing anything and it maps out all the rooms
I would recommend this to a friend - Pros mentioned:Runtime
We love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Shark. It’s helped with our allergies by frequently vacuuming up the pet hair. We run it at least once a day. Don’t know how we got along without it!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Act of service. Was the perfect gift of cleaning without doing the work.
I would recommend this to a friend - Pros mentioned:Runtime
Great vacuum. Reliable.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this little guy for many months now and have had no real issues. I haven't even had to replace many parts.
I would recommend this to a friend - Cons mentioned:Reliability
Shark Robot Vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Not as good as my Roomba, but hope it lasts longer.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We are thrilled to know that you are pleased with your Matrix Self-Emptying Robot for the price you paid. However, it does make us sad to find out that it hasn't fully lived up to your expectations when compared to your previous robot, as we continuously strive to enhance our offerings and provide the best for our customers. Your feedback is extremely important to us, and you can be assured that our team will review it for potential improvements. If you require any assistance with your unit, please do not hesitate to reach out to us at 1-855-427-5127, and we will be more than happy to help.
Kind regards,
Shark Clean
No regrets
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at several different robot vacuums. I read reviews and did a lot of research. Went with this one and I think it was the best choice for the price range and features. Had better reviews than the more popular robots with the same features. And best buy orice matched the competitors deal.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, cleans well and keep my house neaty.
I would recommend this to a friend- Cons mentioned:Noise level
Great unit!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great unit. I upgraded to a self emptying unit, the only minor complaint is that it’s slightly louder than my previous unit.
I would recommend this to a friend
