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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 97 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 97 reviews
  • Rated 3 out of 5 stars

    Does okay over-all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get introduced to robot vacuum technology. I wanted something that did the basics well and this unit mostly meets that requirement. There are several things I think it should do better. First it tends to vacuum the same areas instead of going to areas that have yet to be vacuumed; this is an issue because it is never able to vacuum the all areas because it has a technical problem and is unable to finish (which seems to reset what it last vacuumed). Actually I don't think it has yet finished vacuuming without it have a problem. The most common problem is that the beater brush gets lint or string wrapped around it and that causes it to abort; you have to go rescue it and clear the problem. Also, it gets stuck on cables/wires; it doesn't do well with those obstacles. Another issue is that it gets full of dust and debris quickly; it doesn't hold much. But it does a great job of vacuuming and that really is the most important part; it's just not very automated since you always have to assist it.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello JKHermann. Thank you for sharing your experience and for choosing our robot vacuum as your introduction to this technology. We’re glad to hear that it delivers strong cleaning performance, but we’re sorry to learn about the challenges you’ve encountered with navigation, brush maintenance, and dust bin capacity. Your feedback is extremely valuable, and we’ll share your comments with our product team as we work to improve automation and reliability in future models. If you have any questions or need assistance, please call our support team at 1-855-427-5127, Monday to Friday 9 a.m. to 9 p.m. ET and Saturday 9 a.m. to 6 p.m. ET. Best Regards, Shark Clean.

  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Navigator Robot Vacuum has been a solid addition to my cleaning routine. The SmartPath Navigation actually does a good job mapping the room instead of wandering around randomly, and it rarely gets stuck. I was surprised by how well the self-cleaning brushroll handles pet hair, no more stopping to cut out tangles. It’s not the quietest robot vacuum out there, but it’s efficient and picks up more than I expected, especially on carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Goes over rugs well. Overall impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has good suction power and less noise. But battery life is less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum. It is very excellent and silent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot vaccum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vaccum work exelent an easy for comfihurinh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good software is a little clunky and it does have a hard time docking by itself but we'll say it goes over stuff so when you have a weight scale on the floor they'll try to drive on it and end up getting stuck so make sure you set your no-go zones and everything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robo Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Shark Robo vaccuums were purchased as gifts for my kids homes plus my house. The sales price was too good to pass up. We have had a Shark Robo vac and if this model is as good as the older models it will be a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Gets into all the areas of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming it was easy. It did what it was supposed to do in cleaning the floors, and returned to home base when I called it to. I liked that when it found sections that needed extra cleaning, it did it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old rumba which finally died it was great. The shark is good doesn’t run as long and dissent pick up as much, but makes nice lines in the carpet. I run it every day. I don’t have it run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what it needs to do! I like how we can set it up to run when we are gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Reliable Vacuum That Keeps Our Floors Spotless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is pregnant, and this device helps us in making sure that the floors are clean. Everyday we can walk bear footed because the floors are clean. Actually for me all i need to do is Mop the floors once a week. This Shark navigator is a really big help for the house hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great robo vac!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Shark to replace my old 5 year old Shark which was still running fine, I just wanted an updated model that didn't run into walls. This model Shark was all that I was it hoping to be! It scans the room so that it doesn't run into walls or furniture. Suction power and battery is a noticeable upgrade and cleans the house so very well. I absolutely love this Shark robo vac!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing we are using it everyday thanks god that there is a robot helping to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Performance and it is worth it , I believe we are happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAS A GREAT GIFT FOR MY BEST FRIEND AND HER FAMILY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto charge , perfect cleaning, easy to use and quick cleanup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Or the price the machine seems to work pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans well. App is just okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Black Friday sale for $100.This is my fourth Shark vacuum. I prefer them over other brands because their suction and navigation seems to be superior for the price point. Does a great job of cleaning on its own. As many have said, the app needs some improvements to make the existing features more reliable.

    I would recommend this to a friend
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