Customer Ratings & Reviews

After spending way too many years watching budget robot vacuums bounce off furniture like confused pinballs, I was ready to try something with actual navigation. The Shark Navigator caught my attention with its LiDAR mapping at a price that wouldn't require explaining to anyone. Here's what I learned after putting it through its paces for a few weeks. Setting up the Navigator was refreshingly straightforward. No complex calibration runs or finicky Wi-Fi pairing, just drop it on the charger, download the SharkClean app, and let it do an initial mapping run. That first exploration took about 45 minutes for my 1,200 square foot main floor, and I was impressed watching it methodically scan each room with that little spinning LiDAR sensor on top. The build quality feels solid without being overbuilt. It's not trying to look like a spaceship from 2050, just a practical cleaning tool that won't embarrass you when guests see it parked in the corner. What sets the Navigator apart from the random pattern cleaners I've used before is that SmartPath Navigation. In plain English, this means it cleans in neat rows like you'd mow a lawn, rather than randomly bumping around hoping to eventually cover everything. The spot LiDAR creates an actual map of your home that you can see in the app, complete with room divisions you can customize. I found myself appreciating the object detection more than expected, it navigates around dog toys and charging cables instead of dragging them across the house. The self-cleaning brush roll is the real MVP here though. If you've ever spent 20 minutes cutting hair out of a vacuum roller, you'll understand why this matters. In daily use, the Navigator handles my mix of hardwood and medium-pile carpet surprisingly well. That "50% more suction" claim versus competitors? I can't verify the exact percentage, but it definitely pulls more dirt out of my rugs than my old bounce-around bot ever did. The edge cleaning could be better, it sometimes leaves a thin line of dust along baseboards that needs a quick pass with a stick vacuum. Battery life hits about 90 minutes on mixed surfaces, and the recharge-and-resume feature actually works as advertised. When it runs low, it returns to base, charges up, then picks up exactly where it left off. Here's where this model shows its position in Shark's lineup: there's no auto-empty base included. You're getting just the robot and a standard charging dock, which means emptying the dustbin every couple of runs if you have pets. The bin capacity is pretty small at 0.135 gallons, so if you're coming from an upright vacuum, prepare for more frequent emptying. Still, at this price point, you're getting genuinely useful navigation instead of the random wandering of cheaper models. Bottom line: if you want a robot vacuum that actually knows where it's going without spending flagship money, the Navigator hits a sweet spot. It won't revolutionize your life, but it will maintain your floors between deep cleanings without constantly getting stuck or missing entire rooms. The lack of an auto-empty base might be a dealbreaker for some, but if you don't mind a quick dustbin empty every few days, you're getting legitimate LiDAR navigation and solid cleaning performance for the price of what used to buy you a bump-and-turn dummy. For anyone stepping up from a basic robot vacuum or entering the category for the first time, this is a logical starting point that won't leave you wondering if you should have spent more.

Just got this a few weeks ago but love it. I already feel like I couldn’t live without it. So convenient to be able to use from your phone. I just bought my parents one for Christmas too!

Cleans good but it’s Noisy. First two uses was fine the started to become noisy and it’s annoying.

Great product, gifted it to my sister. She loves it.

Good robot vacuum cleaner, for the moment everything works well, I hope it continued like this for a long time

Works on both hardwood and carpet! Easy to map the entire home! No alexa connectivity though.

Great I love it and I highly recommend that everyone get one. Thank you best buy for putting it on sale

Great purchase! The item works really well we regret not buying one earlier.

so easy to set up ;does a fantastic job. Take it out of the charging device and let it go to town

The product was advertised as I had expected. This is a quality product

Does a great job, quiet, clean, and efficient. Very easy to use in a daily basis.

Great product , value for money.

Wife doesnt know how she went with out it. Excellent foe pets

Got it at a great price !!! Ive always used eufy but this is a great option

This shop vacuum help you’re helping me out saving world

Decent device. Covers good ground, and nice battery life.

Easy to set up and cleans up good so far. I purchased it for my grandma and she did not have any issues setting it up.

Good suction, but the filtering system is not good

Ive had Shark vacuum in the past and the one that we have here is a more budget friendly offer from Shark. even for a budget Vacuum it still offer some great features including Smartpath navigation with LiDar. a self cleaning brushroll to help wraps from hair which is comment specially when using vacuum, honestly on everyday cleaning id say hair is always an issue. But dont think it’s because its more of a budget friendly Vacuum that it wont be strong, its powerful enough to go around on all the carpet I have at home and great on hard floor as well. EXPERIENCE: At home I mainly have wooden floors some tile floors in the bathroom abs I have about 3 huge carpet and two carpet floored room. all has been tested with this Shark Vacuum. Im happy to report that it did not have any issue moving in from room to room to map and and clean my house. Noise level when the vacuum is fairly normal nothing from an ordinary sounds so if you have experience with robot vacuum id say Shark vacuum sounds about standard noise level from what I can tell. Again remember this vacuum is more towards the budget friendly side so don’t expect all the top tier feature is included, it does require a bit more manual work compared to more high end products. APP: just like any other app this Shark vacuum integrates with SharkClean App. where you can schedule a clean time, or control a restricted location to not vacuum the app is easy to use, and is definitely something that helps with the experience. CONCLUSION: not much bad thing to say about this vacuum honestly for the price and its features its a good vacuum. I think if you’re willing to spend $300 for a robot vacuum this wont be a bad of an option. Shark vacuum has great performance, manage to clean my home just like any other vacuum options out there. I would definitely catch this vacuum during sales best buy does alot of sales specially when it comes to robot vacuum.

This is a great product for the price but it is not really efficient enough to clean the spots and it gets stuck in multiple places where human intervention is required to remove. Battery can be more powerful.