Customer Ratings & Reviews

The price was affordable and it works well. The set up was easy to install.

So far it’s been pretty good. It was very easy to set up. Phone app works great. My application was use for a pole building. Was apprehensive at first. I thought it would be a problem with the outside cameras. But not the case. Works very well, no interference..

The SimpliSafe - Outdoor Home Security System lives up to its name. It certainly is simple to set up. The app created to support the system is also quite simple for the most part. The system I received has the Base Station, a Keypad with a small LCD screen, four (4) entry sensors for doors and windows, 2 indoor/outdoor wireless cameras and a motion sensor. It also comes with some signs and some stickers stating this house is protected by SimpliSafe. I read it’s not a good idea to announce the exact system protecting your house because thieves will know what system they need to look for and how to deactivate it. A generic sign would be a better idea. As with most things these days, you start by downloading an app (or going online) and setting up an account. There you need to give them your info (address, phone numbers, who lives at the home, secondary contact info, etc). Be careful when you set this up and make sure you let your secondary contact know that they will receive a text regarding your alarm. I did my setup at 1am and it sent a text to my brother. He told me it woke him up and he almost blocked the number. Luckily, he saw my name and didn’t. After that, you need to select a monitoring plan to use with the system. They have 3 plans. The low-cost, self-monitoring plan basically stores video and sends you alerts from the system. The standard monitoring plan eliminates the video storage and verifications but gives you the professional monitoring where they call you in the event of an emergency. If they can’t get you, they will call the police. The Fast Protect plan costs about $1 a day and includes the professional monitoring. It also includes cellular backup in the event of a blackout/internet outage, extends the equipment warranty as long as you ae subscribed and give you a 10% discount on additional hardware purchases. Setting up the devices is also quite simple. The app will guide you through the process for each device. Basically, tell the app which device you are setting up, pull the battery tab (or install a battery), press a button on the device, give it a location/name and install the device. They have videos in the app and online. Very convenient. Using the keypad is easy enough as well. There are 3 modes OFF, HOME & AWAY. Home and Away activate the system, however, different sensors will be activated. Away mode will turn on everything. Home Mode deactivates the motion sensors and the camera(s) will only turn on if there is a trigger event. These settings can be modified for your requirements. I did have a few issues with my setup. First, one of the cameras was missing a mount. I may have received a refurbished kit as the seals had some wrinkles in then but I can’t say for sure. However, the cameras do have an option for a threaded mount which I will likely use. I did try the online customer service, but there were issues with the links they sent me. I needed to call them to fix my issue. Additionally, the sensors are all white. If you have dark painted trim or paneling, like I do, the sensors really stand out and don’t look good. An option for black & colored sensors would be great. Finally, the cameras are very heavy. My house has aluminum trim everywhere I might want to mount the cameras. I’d rather use two-sided tape to mount them so I don’t need to put holes in the trim. My current security cameras are very light weight and I was able to mount them with automotive grade mounting tape. I don’t think I’ll be able to do that with the SimpliSafe cameras. I’ll need to think of an alternative way to mount these. All-in-all, this is a very affordable and easy to set up system. I’ve already received offers for additional components at 40% off. I will probably buy a couple more cameras, a remote keypad for my side door, some smoke/CO alarms and a panic button for my father. I would definitely recommend this to someone looking for a reasonably priced home alarm system.

Guessing that a lot of these purchases are event driven and mine certainly is. We have a 1000 sq ft Apartment and 2 acre of property behind us that is all dirt & empty space. The space is where we I have a Storage Shed the shed is where we store the supporting tools and supplies. The Shed was recently broken into and everything of value was taken. While that is deeply disheartening, it really only affects me. If the apartment were to be robbed and ransacked like the shed was, I would be devastated! I do consider myself handy when it comes to mechanical and electronic projects. I also believe that I am a good researcher and analyst. I found that there are a lot of great alarm systems available at very affordable prices today including DIY professional systems. Several of the professional systems now have videos on installation and configuration—configuration used to be the tough part of installing one of those. In my case, I was looking for a balance of price, ease installation and options for monitoring. Given the recent break-in, I also wanted to get this project started and completed quickly as the Apartment is just as vulnerable as the Shed. This next statement may make you question my research, or at least, reading abilities. While I did plan to have the system monitored, I didn’t realize until after I received my SimpliSafe system that you can’t monitor the system remotely at all with the app without one of the SimpliSafe plans, and, at the time of this writing, October 2023, you have to have the $25/mo. plan to do any serious monitoring. I would have put off having the system monitored for a while if that were not the case. Perhaps it is better that I was forced into a plan earlier than I wanted. As an aside, SimpliSafe gives you 3 days of ‘practice’ use after you activate your system. This means they won’t contact local law enforcement if the system detects and alarm. On the one hand I wanted my system monitoring to start immediately but, do understand the logic of giving me time to learn to use the system without causing false alarms. The installation was truly easy. Once you plug in the base station and pull the battery tab on the keypad, you are off to a great start. Installing any of the sensors is as easy as removing a paper battery tab, using the keypad to tell the base station that you are installing a new device and naming it from a list once the base station announces that a new device has been detected. The preinstalled double sided tape makes mounting the sensors easy. Our shed has numerous unfinished rough hewn wood surfaces and I decided to mount sensors that had to be on those surfaces with the included screws. I didn’t try the included self-adhesive on the rough hewn wood which, may have worked perfectly. SimpliSafe tells you how far away you can mount sensors like the glass break and motion sensors but it was less clear about how high to mount them given the space I was working in or, for the glass break in particular, the angular range that it could work with. For example, if you have windows on opposite sides of a room with no option to mount the sensor in the middle, can it detect glass breaking behind it or beside it? SimpliSafe sensors are relatively inexpensive, and, as such, perhaps an extra sensor or two isn’t a bad thing. The App is easy to set up and use and definitely slanted to the easy side rather than the comprehensive side. That said, if a sensor were to drop off the app will alert you to that. I am not looking forward to changing batteries but would rather that to running wires through an older structure. SimpliSafe has done a great job making system purchase, installation and operation easy and straightforward. They even sent me an email letting me know that the county where my Apartment is located requires a form and payment to be completed and sent to authorize monitoring and, more specifically, response. Not only did they tell me about it, they sent me the exact link to the form. They also let me know that no paperwork or fee was required for the fire monitor. The Apartment can be a relatively harsh environment with high humidity in the summer and relatively cold nights. I am hoping the sensors, base station and keypad are rugged enough to function for years to come. If you are looking at one of these systems, read all you can to understand what you can and can’t do with and without Simpli-Safes monitoring options. Watch or read about sensor placement and plan your own install. I don’t think you have to become an alarm expert but each install has its own challenges. I found plenty of good information available from a lot of sources on the Internet to address those challenges. I have not interacted with SimpliSafe customer service at this point and can’t comment on that aspect of the product. Overall, I believe I made a good decision for my family and have only positive things to say about the installation and operation of my SimpliSafe system.

PROS: The alarm system is good, chime is a little low, but you can buy a siren separate. Design is really cool, very modern. It’s absurdly easy and quick to install. The app instructions to install is really easy to follow. CONS: the camera image and battery life is disappointing. Battery lasts 3-5 days in a very quiet with no movement area. Quality of 1080 resolution compared to other likes is inferior. I tested Ecobee, Ring and Eufy to compare. SimpliSafe is one of the lowest image quality. I returned my package due to the camera image quality and battery life. The monitoring is also a little expensive $30. Simply safe thinks they are competing primarily with ADT and Vivint, which costs $60 per month so they are relatively cheap at $30 per month. They in reality compete mainly with Ring and Arlo that charge $20 per month for similar monitoring package.

We love this security system for our home. It was easy to set up and monitoring from the app is great.

SimpiSafe works great! Peace of mind! I had a friend who lost her husband and was afraid being in her home alone. I bought her the SimpliSafe system and helped her install it to help her feel safe. I knew how well it worked because I have one. She loves it and sleeps well now.

Love this system! The cameras are very clear, the sound is precise. The app makes it so easy to use. The alerts are very helpful. Very easy to install. I sleep better at night with this systems protection.

Easy hook up, works great, been using it for a month and no problems. Way better then a wired setup.

I love having a security system. Simplisafe was way easier to set up than what they even say. Is aw some

Simple to install. Costumer frindly. Price was reasonable.

System installed very easily. Everything works well. Bought other add ons like extra cameras and sensors. All add on easily installed with no issues. Highly recommend this system.

Very good working security system easy and fast setup

Not worth the money. Is easy and simple to set up, yes. However battery lifespan is horrible. Maybe a week. The camera dont record without the company's monthly monitoring service. There is no function for the camera. Ended up paying more money for google instead.

Easy set up and use! Great value and product! Will buy more pieces to add.

Love this system! Easy to set up and use and works great!

The SimpliSafe 9 piece outdoor security kit includes a complete set of devices to set up your own home system. The design is much simpler than most systems, therefore it is very easy for a homeowner to follow the steps in the SimpliSafe App to complete the setup. I have a small 1600 sq. ft. home, so I did not need to get any added devices. However, if you do need additional items, you can buy them separately. SimpliSafe provides 24/7 monitoring services at a very reasonable monthly charge and they have sophisticated customer support that I did check out providing very complete security coverage and easy contact procedures. You will get all the items you would need for a home with two entrances and two windows. The four entry sensors can be used on a door or window or even a cabinet. You also get two wireless outdoor cameras. There is one Motion Detector, one Keypad and the Base Unit. One thing to do once you check that you have all the items in the box, is to charge the Outdoor Camera batteries which may take a few hours the first time. The batteries have charge-level lights so you will know when they are fully charged. The keypad comes with fresh AA batteries and the Entry Sensors also have fresh batteries. The Base Unit is plugged in to a normal outlet via the included power supply. The Motion Sensor also has its own battery pre-installed. I’m familiar with several types of security systems and devices and how they are setup. Over the years it has become simpler as the underlying software sorts out the more complicated setup steps for you. This system by SimpliSafe is one of the newest and the designers deserve a tip of the cap for how easy they made it to set up and use the system. This includes how to connect each item in the system and also how to do the simple physical installation. The interface to use the system is also made very easy to understand in terms of how to arm/disarm the system. I found doing the installation required no experience other than knowing how to install an app on your cell phone. You are guided to power up the Base Unit and get it connected to your home WiFi router. The system can update itself and it will do this if needed after your WiFi is connected. Note it may tell you to wait for the update to complete using a color ring light code and also via voice – nice. You can add all your sensors or only some and add the others later. Each device is installed within a few seconds of your request to connect them – fantastic. There is a unique, simple and clever method to attach the outdoor cameras. First you will install the battery for each Outdoor Camera. Once they are connected via WiFi to the Base Unit which is very easy to do using the app, you will be ready to mount them outside or inside the house. The mounting process is very well designed. A small flat base plate is attached by two screws to the mounting surface area you choose. Then a simple twist connects a rounded connector to this plate. The camera has a socket that is magnetic and you simply put the camera’s magnetic socket over the rounded surface and you are done. You can now easily rotate the camera using this clever ball/socket connection to the angle you need. When necessary to recharge the batteries, it is easy to remove the camera since there is no screw to turn. The magnet is very powerful. I have found that using a battery powered camera eliminates an often tough-job of running power to the outdoor cameras. So, my choice is these totally wireless cameras which stay charged for up to 6 months. If you install your camera in a one-time hard to reach location, you can use the included cables to connect the camera to power and eliminate the need to recharge the batteries. However, you would have to run AC power to the location where you install the camera. I find this system with available SimpliSafe Monitoring as the most affordable and easiest system to install/use for your home. I would highly recommend this SimpliSafe security system.

Ive been a simplisafe user for a while now because I haven’t found another system that can do everything they do with the ease of use and thats whats really important to me. No ridiculous wiring to get done, up to date products and apps for your smartphone and web browser along with excellent customer support. So this kit comes with 2 outdoor cameras, a base station thats like your own personal assistant (it talks), motion sensor for human detection, keypad and 3 window sensors and a key fob to arm or disarm your system. Once you get your feet wet into the simplisafe security system you realize quickly that you can add even more cameras, additional accessories and many available items which make it the perfect system to expand upon at a later date if needed. I find that the 2 cameras in the kit provide a great 1080p HD picture and the phone app connects fast to let you see what the alert is letting you know is going on within its view. There is of course night vision on these and its all extremely easy to install (2 screws included for the camera base and the camera itself sticks with extremely strong magnets which is great for when you need to charge your cameras in the case you do not purchase the optional solar power kit for them. Regardless no wires is no problem and this all works in the best possible way without the pains involved in other systems. If you’re on the fence on one of these security systems I highly suggest going simplisafe for the easiest setup and protection money can buy.

I was looking around for a DIY home security system and was investigating this system for a bit due to the high prices of ADT. I cancelled ADT and ended up going with this system due to ease of set up and ease of use. Its a snap to install, and its wireless sensors and easy to set up outdoor cameras make this a great system to use. It syncs easily with an app and is easy to monitor your home on your phone when away from the home. The cameras are clear and provide clear line of sight around the property and alerts show any intruders trying to access the home and better, it works like ADT but is less pricy than the outrageous fees that ADT charges. The one thing I liked was setting up the sensors on my windows and doors and sync them with the home base and keypad very easily and this looked like it would be a pain but it was easy. The keypad can be installed anywhere and I put it by my front door so I could easily turn it on and off when I walk in and out of the door. This is a great system to use and set up to get away from the high fees charged by other security services.

The SimpliSafe outdoor home security system is a breath of fresh air. I recently had ADT come out to give us a quote for home security coverage. Not only was the equipment expensive, it did not seem to be as high quality as the SimpliSafe equipment. I have seen several people complain about the amount of time it takes to get the live feed, some people say they are experiencing up to a 2 minute delay. I only have about a 15 to 30 second delay, and that tracks with any other motion controlled camera I have ever used. If you need there to be absolutely zero delay, then you need a wired system. The nature of this system mainly being comprised of wireless accessories that operate on batteries means that they are making every effort to save battery life. This is done by not having most of the functions of the camera constantly operating. As far as I am concerned, set up was incredibly easy, but I would definitely recommend purchasing the solar panels for any of your cameras you are installing outdoors, especially if they are up high. While you can just recharge the batteries on your own, it would be a big hassle if you have them placed up high. I would highly recommend placing them up high to prevent theft or destruction of your camera. I definitely recommend this kit though, as the two outdoor cameras included in the kit, when purchased individually, would cost about the same price as this entire kit.