Customer Ratings & Reviews

The SimpliSafe Outdoor Home Security combo has been a great system for me. Starting at the packaging, which was very good, with each item individually packed in a larger box with instructions for each. The base station isn't the most attractive, but should fit into a modern home easily. Anything outside of that decor might have a difficult time incorporating. Nevertheless, it's well designed and feels sturdy. The cams included in the package are unique and well thought out as well. Accessing the battery pack is simple, and the whole camera comes down easily from the mount. Literally grab and go. This is good and bad, as they aren't cheap, and their ease of removal, since they're held by magnet, makes them prone to vandalism/theft. But I love that they are wireless and have been reliable with good quality captures so far. The keypad is a nice touch with its display and function. I've found I almost exclusively use the app, but have gone to the keypad a couple times to disarm. The motion sensor functions well, with a pet setting, so your animals don't set it off when armed, and the entry sensors function great too. The overall setup process took quite a while, probably 2 hours, and I'm a former security install expert who had his own company. So take that as you will, not that this is any more difficult than any system, but with this many pieces, budget for the time accordingly to set it all up properly. Navigating setup was simple, as you install the app on your mobile device, scan scan the base station QR, and off you go. It walks you through seamlessly adding all items included, plus any additional you may have gotten, with of course the ability to add down the road in app or via the keypad. The system defaults into practice mode for 3 days once set, which is great as a learning curve. You also only get 1 month free monitoring, from there prices range from $30/month and down. You unfortunately don't get any cloud storage of the cams if you don't have a subscription, similar to other networked security cams/systems. It really all depends on how much you prioritize peace of mind in knowing your home is monitored and to what level. I'd recommend reviewing the different levels before buying to see if it fits what you want. Control from the app is all encompassing, from which you can view all system events, watch cams live/past, arm/disarm, as well as get push notifications. Overall, it is a very nice system, and I've installed many over the years.

Growing up, I have always had an alarm system in my home. It was one of those hardwired systems. When thinking about an security system for my home now, which I rent, the best solution is a wireless setup. This 9 piece set from Simplisafe is pretty nice. It has all the things that a hardwired system would have but it's wireless and doesn't require and difficult installation or running of wires. That makes my life easier. The design of everything is pretty nice. Simple and I love the soft white color. The keypad feels good to the touch and doesn't require much effort to input my code. The main base station is nice and sits next to me router. It fits in well and isn't an eyesore. All the sensors I setup on my windows work as they should and send an alarm quickly without delay. The motion sensors and cameras are great. They pick up important things and not just an animal running around or wind blowing something around. The picture quality is okay. It could definitely be better but it does the job. I like the two way audio. I don't have to open my door to deal with people. This works especially well for solicitors and such. The sirens also work well and are pretty loud. The app on my phone is excellent and I am easily able to do everything I need from there. All in all, I enjoy this security system and feel a little bit safer knowing I can depend on it doing what it's supposed top do.

First the quality of the components are rock solid. WiFi connectivity and cellular connection all were strong, stable and no loss of signals to date. The package comes with free full monitoring service for 3 months so that is really a big plus and good way to work out kinks in issues. The install took all of 90 minutes, really less as I was testing various locations for the two outdoor cameras. The keypad is a breeze to use and can be placed anywhere and is moveable off its base so easy to move from interior of house to front door or reverse. The keypad is very easy to read and where you can make all changes. Even better than the keypad is the app or the web page for your account. The install of various components offer two options in many cases, permanent with screws or with the adhesive strips both seem dependable. I love the cameras and color and clarity…1080p HD video. A 140° ultra-wide field of view. Plus digital zoom and full color vision at night and built-in spotlight + HDR let you see clearly 24/7. 8X zoom. Battery will last 3-6 months, I think will be less during Winter temperatures as battery will be reduced due to cold temperatures. The two way audio so far is pretty good, not very loud but adequate. The camera even has a siren that will go off if other sensors are tripped. These cameras are really the icing in the system. The motion sensor is omg so easy to set up and use…less than 10 minutes to install and activate. I love love the system with it many alarm modes and configuration for home and away bypasses. The numerous methods of alerting you to issues, and the 24/7 monitoring service and the monitoring fee will not in any way break any one’s bank. The internal base station siren is pretty loud but I also got an out door siren coupled with the external cameras…well plenty loud.

The SimpliSafe 9 piece outdoor security kit includes a complete set of devices to set up your own home system. The design is much simpler than most systems, therefore it is very easy for a homeowner to follow the steps in the SimpliSafe App to complete the setup. I have a small 1600 sq. ft. home, so I did not need to get any added devices. However, if you do need additional items, you can buy them separately. SimpliSafe provides 24/7 monitoring services at a very reasonable monthly charge and they have sophisticated customer support that I did check out providing very complete security coverage and easy contact procedures. You will get all the items you would need for a home with two entrances and two windows. The four entry sensors can be used on a door or window or even a cabinet. You also get two wireless outdoor cameras. There is one Motion Detector, one Keypad and the Base Unit. One thing to do once you check that you have all the items in the box, is to charge the Outdoor Camera batteries which may take a few hours the first time. The batteries have charge-level lights so you will know when they are fully charged. The keypad comes with fresh AA batteries and the Entry Sensors also have fresh batteries. The Base Unit is plugged in to a normal outlet via the included power supply. The Motion Sensor also has its own battery pre-installed. I’m familiar with several types of security systems and devices and how they are setup. Over the years it has become simpler as the underlying software sorts out the more complicated setup steps for you. This system by SimpliSafe is one of the newest and the designers deserve a tip of the cap for how easy they made it to set up and use the system. This includes how to connect each item in the system and also how to do the simple physical installation. The interface to use the system is also made very easy to understand in terms of how to arm/disarm the system. I found doing the installation required no experience other than knowing how to install an app on your cell phone. You are guided to power up the Base Unit and get it connected to your home WiFi router. The system can update itself and it will do this if needed after your WiFi is connected. Note it may tell you to wait for the update to complete using a color ring light code and also via voice – nice. You can add all your sensors or only some and add the others later. Each device is installed within a few seconds of your request to connect them – fantastic. There is a unique, simple and clever method to attach the outdoor cameras. First you will install the battery for each Outdoor Camera. Once they are connected via WiFi to the Base Unit which is very easy to do using the app, you will be ready to mount them outside or inside the house. The mounting process is very well designed. A small flat base plate is attached by two screws to the mounting surface area you choose. Then a simple twist connects a rounded connector to this plate. The camera has a socket that is magnetic and you simply put the camera’s magnetic socket over the rounded surface and you are done. You can now easily rotate the camera using this clever ball/socket connection to the angle you need. When necessary to recharge the batteries, it is easy to remove the camera since there is no screw to turn. The magnet is very powerful. I have found that using a battery powered camera eliminates an often tough-job of running power to the outdoor cameras. So, my choice is these totally wireless cameras which stay charged for up to 6 months. If you install your camera in a one-time hard to reach location, you can use the included cables to connect the camera to power and eliminate the need to recharge the batteries. However, you would have to run AC power to the location where you install the camera. I find this system with available SimpliSafe Monitoring as the most affordable and easiest system to install/use for your home. I would highly recommend this SimpliSafe security system.

I was looking around for a DIY home security system and was investigating this system for a bit due to the high prices of ADT. I cancelled ADT and ended up going with this system due to ease of set up and ease of use. Its a snap to install, and its wireless sensors and easy to set up outdoor cameras make this a great system to use. It syncs easily with an app and is easy to monitor your home on your phone when away from the home. The cameras are clear and provide clear line of sight around the property and alerts show any intruders trying to access the home and better, it works like ADT but is less pricy than the outrageous fees that ADT charges. The one thing I liked was setting up the sensors on my windows and doors and sync them with the home base and keypad very easily and this looked like it would be a pain but it was easy. The keypad can be installed anywhere and I put it by my front door so I could easily turn it on and off when I walk in and out of the door. This is a great system to use and set up to get away from the high fees charged by other security services.

I love the Simplisafe outdoor Home Security system. This set comes with the base station, keypad, 4 entry sensors, 2 cameras, and motion sensor. I love that you can also add more Simplisafe products on to this kit if you choose to do so. Set up is super easy and everything runs smoothly through the app. Its easy to get them all connected and running properly in no time. I love the entry sensors because its like an extra level of safety for our home with us having little ones. Having sensors at entry points to let me know if someone opens a door in the house allows me to act quickly fo keeo my children safe. The cameras have great clarity and shoot at a wide enough area for what i have it pointed towards. They provide a clear picture during the daytime and nightime. I was able to placw sensors on both front and back doors with ease. The cameras i set one up at front entry and one at back entry. The front entry covers my entire porch and walkway entry along with some of the yard. I love that i can manage this system while home and while not home. I do plan on adding to this kit aoon.

I've been a Simplisafe customer for nearly 11 months and would strongly recommend that shoppers consider another company. I've detailed my experiences below with notes about each aspect of their system that I've tried: INSTALLATION: Installation was a breeze. The included instructions and app seamlessly walk you through the setup for the base station and each of the various hardware components included with your system. KEYPAD: The keypad has a great aesthetic and works seamlessly with the rest of the system. I really appreciated that you can detach it from the wall holster in case you wanted to move it somewhere more accessible. ENTRY SENSORS: The entry sensors work extremely well. They were easy to install and provide nice feedback when opening and closing windows and doors. INDOOR MOTION SENSOR: I would not recommend if you have pets. It is advertised as being able to distinguish between humans and pets but it triggered twice by my 10 lb. cat when we were not home. It is now useless to me. OUTDOOR CAMERAS: These are not very good. I have 2 and have had to have one replaced 3 times because the batteries kept dying in a few days (even though it was in an area with very little activity--meaning there should have been very little battery useage). They also take a relatively long time to connect when trying to view live from the app (like 30 seconds). INDOOR CAMERA: I've had this replaced once and it still constantly disconnects from the system, requiring a long phone call and manual reboot to fix. My $30 pet cameras are far more reliable. BASE STATION: It looks nice and has a pleasing blue light when activated. However, it constantly disconnects from the WI-FI, requiring a manual reboot in some cases. This is inexcusable if you rely on it to work when you're away from your home. APP: The app is probably the worst component of all due to several basic features that are missing. First, you cannot create a guest or limited account. If you want another member of your household to have access, you just have to give them your username and password. Second, there's no way to customize the external camera notifications. For instance, you cannot set it so that notifications are disabled when the alarm system is set to off and enabled with the alarm system is turned on. So everytime my kid is playing in the driveway or backyard I get like 20 notifications telling me motion is detected. Lastly, and probably most importantly, is that the hardware just seems to be of poor quality. To date, I've had 3 replacement outdoor cameras, 1 replacement base station and 1 replacement indoor camera--and I still have issues with all three. I DO NOT RECOMMEND SIMPLISAFE