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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 666 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, stating that it lives up to expectations and delivers crisp and clear colors. They also appreciate the ease of setup and the affordability of the TV, considering it a great value for the price. While there are a few concerns about the remote control feeling awkward in larger hands, the overall positive feedback on the picture quality, gaming capabilities, and user-friendly features make this TV a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Color, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Best 4K Tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. I have it hooked up to my pc as a computer monitor for photo and video editing and of course gaming. It takes a bit to get it set up and the 120hz refresh rate has to be set up in the setting. Only hdmi ports 3 and 4 support hdmi 2.1 for gaming @ 120hz. The color is amazing and the picture is crisp and clear even when gaming. You will not regret this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BDKS,
      We're glad to hear your investment with X85J TV is worth it! Nice to know that it suits your need and expectations.We're also glad that we were able to give you a good match for your viewing and gaming needs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    50" bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The color is great. everything I hoped for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 50Bravia, That's awesome! We are glad that you love your new Sony BRAVIA 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is more than enough for what I need! 2.1 HDMI ports and nice color. Even though this TV Doesn’t have the local dimming feature, don’t be fooled. This TV has a great quality of the picture just as a Sony TV should. Granted some people may not like the small reflection on the screen but I think it’s all about how you place the TV in the room. This TV is bright and has a lot of inner functions. My XBOX Series X and PlayStation 5 look fantastic in 120hz. This TV is somewhat pricey but I think overall it will do its justice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dfunk007, Thank you for the positive feedback! We're really glad you're happy and satisfied with the TV features and amazing picture quality it delivers. Good to know you're having an enjoyable gaming experience with your new Bravia TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for purchasing our 50" X85J and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, thin bezels, and great color. Can't recommend enough.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    First TV I've purchased on my own. It's great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my little TV. I am not much of a TV watcher but even I can tell this screen is quality. The first screen that I brought home from Best Buy ended up having a white line down the middle and it was a hassle to pack it back up and take it to the store. We plugged the second one in right there in the store and it was fine and I was able to set it up own. Color is good, sound is good. It's relatively light. Doesn't take up much space. I do wish I might've gotten a bigger size though. 50 inches is great but humble.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great GT.V.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the T.V. Love the color, easy to set up great price for the quality of the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Getitnow, Thank you for giving the X85J a perfect rating! We're glad you love color and picture quality, ease if setup, and you feel that the price is worth it. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    4k, Color

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Set up was easy and I’m not wanting for anything. Color is fantastic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiz111,
      Awesome! We're glad to hear you love the easy setup and fantastic color with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    Affordable & Perfect for Gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market to upgrade the non 4K TV in my office but wanted to get something with 120hz to pair with my PS5 to use it to it's full potential. Came across this gem on sale, and it's been great thus far! Easy setup, Image quality is superb, colors pop and just can't beat the refresh rate. May just have to the 85 or bigger for the living room :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi keg150, That's really great to hear! We are happy you now have a perfect gaming TV. We always strive to deliver the best picture and sound quality with our TVs. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Enjoy your games! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love my SONY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this new Sony 50" TV. The color is beautiful and I am love the crispness of the pictures that gives somewhat of a 3-D effect. I haven't used the "smart" features with it yet but for just general TV watching, it's fabulous.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoyoteMoon, We're happy to hear that you love the picture quality of the TV. The smart, powerful, and beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent UHD TV. Set up in our bedroom and we are loving it. The picture quality is amazing and the sound quality is great. Contrast is spot on and colors are brilliant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jrmybsmth,
      Awesome! We're glad you found the best TV that perfectly fits your bedroom area. Nice to know how you are enjoying the amazing picture and sound quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV. Great Picture. Great Features. Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful clear picture with great resolution. Colors are fantastic. Features and apps satisfy all my needs (though they could add the Spectrum app. If it's available, I haven't been able to find it.) Great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thespone, thank you for the 5-star rating! We're glad you like the great picture quality, fantastic colors, and overall features of your new Sony TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 85j is a great tv 120hz is necessary going forward especially for gaming on Xbox series X And the colors are way more vibrant than my Hisense I bought a year ago.I am very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 7empest,

      You made the right choice with the Sony X85J! We're glad that the TV is perfect for your gaming needs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    This Sony has outstanding color and clarity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony has outstanding color and clarity! Plus, the 120hz is amazing for PS5 and Series X/S consoles. If you're looking for a top of the line TV, look no further than this Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AAPL,
      Thank you for the positive feedback and recommendation! We're glad to know that were able to satisfy you with the amazing picture, color, clarity and 4K 120hz features with your new TV. Nice to hear that we were able to give you a good match for your viewing and gaming needs. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    So happy with my Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony TV! The picture is crisp, colors so nice, sound is great, and the remote is smart and intuitive. I am so happy with this purchase! It's a sony, afterall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PattiJ, Awesome! We're glad that you love this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony does it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, colors are vivid and crisp. Only wish that spectrum tv and Directv stream apps were available

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jao7, Thanks for sharing your experience with your new Sony TV. We are glad that you like the picture quality of your Sony BRAVIA. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Currently, DirecTV streaming apps are not supported. Hopefully, more apps will be supported in the near future. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and picture and sound quality Disappointing that I can't mirror from cellphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bonging,
      Thank you for sharing your experience with us. We're glad to hear you like the amazing color, picture and sound quality of your new TV. Unfortunately, screen mirroring is not a feature available on the X80J. However, you can still display content or the screen of a mobile device to the TV using Chromecast built-in, AirPlay or Wi-Fi Direct. For more information about these features, please check this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00044409

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    X85j heaven...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, what more can I say, I would recommed it to everyone...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlCapp,
      Thank you for such a great review and recommendation! We're happy to know you love your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great gaming TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Excellent for gaming. I will always support Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teri,
      Thank you so much for your patronage! We're happy to hear you are enjoying your new TV especially for gaming. As always, you can be assured of our products quality and functionality. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Looking forward to your continued support. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony - 50" Class X85J Series LED 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV... I have a Sony OLED in the living room and wanted the same interface/remotes in the bedroom. Works just like the OLED TV as function goes just not the contrast level like the OLED picture. The color is so much like Sony is known for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeffonln, Awesome! We're glad you're enjoying the overall functions of your new Sony X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    ....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent color and bright picture. Love Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oooo, Wow! We are happy that you give the product a perfect rating! It's really nice to hear you are enjoying the super-bright 4K HDR pictures, especially the excellent color and realistic contrast this TV delivers. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for your purchase and for choosing Sony! -Jess Sony_US