Customer Ratings & Reviews
- Model:
- K55S30
- SKU:
- 6578581
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the outstanding picture quality and vibrant colors of the product. They also find it very easy to set up and are pleased with its size. However, some customers have noted issues with connectivity, specifically the absence of a headphone jack, and have expressed dissatisfaction with the software. Additionally, there are wishes for an illuminated remote control.
This summary was generated by AI based on customer reviews.
gfja
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took a month to figure out how to turn on voice!!! multiple restarts re install user names passwords etc will need geek squad to sort out hook up to 30 yr old entertainment home center
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregoryJ, Thank you for sharing your feedback with your Sony BRAVIA 3. We apologize for the inconvenience you experienced with the voice activation feature and integrating with older entertainment system. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony! -Sam
Solid TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Sony XR 90, 65" from 2 years ago as well. This is a step down as it relates to clarity and less adjustment but a solid TV. It will probably last years longer than cheaper brands and models which is the draw to Sony for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarylM,
Thanks for sharing your review and experience with the BRAVIA 3. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. Picture quality may vary depending on the source content. You have the option to adjust the settings of the TV to fine-tune the picture quality depending on your needs. For more information, please refer to these links:
https://www.sony.com/electronics/support/articles/00028577
https://helpguide.sony.net/tv/lusltn2/v1/en-003/01-03-09_01.html
You may also find this link helpful:
https://www.sony.com/electronics/support/articles/00245141
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Sony 55 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is really great and the geek team that set up my new tv was great. And i recommend tat if you have any think that you buy at best buy and need it set up hire them .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardM, we're glad you like your new TV! Thanks for choosing Sony! ~Earl
Ken S - SONY TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always SONY - plus the folks and Manager at Bangor Best Buy provided great advice and courtesy!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your continued support and loyalty to Sony, Kens! We are thrilled to hear that you had a positive experience with our products and that the team at Bangor Best Buy, including their manager, provided you with excellent advice and courteous service. We value your feedback and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Thanks for choosing Sony!
Gus
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be much brighter and colors exceptional but they r not much brighter than older Samsung. My room is very bright and that may be a factor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LizK,
Thank you so much for sharing your experience!
We're sorry to hear that your new Sony BRAVIA 3 TV's picture quality doesn't meet your expectations. You can you can explore various picture settings, including color, contrast, and brightness adjustments, with guidance from this link: https://www.sony.com/electronics/support/articles/00190409?utm_source
Hope this helps!
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Username: Telephone Number: Additional Information regarding your experience with the TV. Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria
turning on TV problem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we bought the TV and it was great until there was problem turning back on the TV. we have reset the power plug and still not working. called Best Buy (Geek Squad) about the problem and we had it replaced, and they installed it for us. It is now working so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gerrardjmanlongat,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you experienced with your K55S30 TV’s power issue. This is certainly not reflective of the quality standards we strive to uphold. We appreciate you taking the time to share your feedback and are glad to hear that the replacement unit is currently working well. Please rest assured that we will forward your comments to our dedicated Sony team for review as we continue to improve our products. Thank you for your patience and understanding.
Best regards,
-Fred
Good Deal ! Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deals! Product was Excellent and able to do same day pick up. They got more options with TV. Only catch is we can’t test before buying!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrishnaH, Thank you for sharing your experience with us. We're glad that you find your new Sony BRAVIA 3 TV excellent. Thank you for choosing Sony! -Maria
55 inch Bravia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased at least 12 new Sony TVs .I wouldnt purchase any thing else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rick, we really appreciate that you've taken the time to share this with us! We are truly heartened to learn that you're such a loyal Sony supporter and that you're enjoying the BRAVIA 3. Thanks for always choosing Sony! Sincerely, -Jenn.
- Cons mentioned:Connectivity
The Absolute WORST
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute WORST! 1. I bought it so that I could use my Sonos surround sound with it. I PREFER Samsung but they don’t pair with Sonos so Sony it was 2. It was GREAT until 3-weeks ago (oddly AFTER the return period ended). I now have to do the following JUST to watch tv -unplug the tv -RESTART my WiFi router -plug tv back in -HOPE and if that fails, repeat steps 1-3 which is counterproductive Giving it 1-star because I can’t give negative stars
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KatherynM!
We are sorry to hear you had this inconvenience with your BRAVIA 3, as Sony, we always do our best to provide you the higher quality on our products.
You may try a few basic steps just to verify if all is correct:
Check for missing updates:
Go to Home > upper right corner (settings) > click on all settings > scroll down to system > about > system software update > software update > check for updates.
Verify if it could be a CEC issue:
Try disconnecting all the HDMI devices from the back of the TV > do a restart (press and hold power button for 5 secs) test for a couple of hours, if issue stops, then a device is causing interference.
If TV is dropping the Wi-Fi connection:
Go to Home > upper right corner (settings) > click on all settings > Network and internet > scroll down to the last option (Home Network) > IP control > simple IP control > turn it on.
When Wi-Fi issues occur, enabling this setting can contribute to stabilizing the network connection. Specifically, it allows for enhanced IP communication, which can help in maintaining Wi-Fi connections more consistently.
If the issue persists, please, contact us via chat or give us a call to 239-245-6354, provide more details about the issue you have, and we will be more than happy to assist you.
Thanks for choosing Sony.
https://www.sony.com/electronics/support/articles/00184183
https://www.sony.com/electronics/support/articles/00028577
https://www.sony.com/electronics/support/articles/00161073
— Gus
Great deal on TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying a TV from the outlet was easy and a great deal. Shop the
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiaW,
Thanks for the 5-star rating! We could not be more pleased to hear you're loving the Bravia 3 TV! We hope you have amazing movie nights ahead.
Thanks for choosing Sony.
-Eliab
Highly Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Beautiful Definition ,Great Setup With Apps Already Installed
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PriscillaaT, thank you for this great review. We are really happy to hear you're loving the outstanding picture quality of the BRAVIA 3 and user-friendly interface, designed to make streaming applications easy to enjoy! Thank you for choosing Sony. Sincerely, -Jenn.
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales associate was very nice and explained the products perfectly! He was a pleasure to work with. I’m very happy with my new tv! Thank you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigboyz3, Fantastic! We're thrilled to hear that our sales associate provided excellent service and that you're happy with your new Bravia 3. Enjoy your viewing experience, and thank you for choosing Sony! -Sam
SONY BRAVIA Good Quality and Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony products are always of good quality, we have had an older TV that is now 14 years old and this new BRAVIA TV meets all my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RS78,
You made the right choice upgrading to the BRAVIA 3! We're glad that you are enjoying the functionality of the TV. Thank you for choosing Sony!
-Ralph
Best Buy TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TV. On time delivery. Associate was very helpful
I would recommend this to a friendTv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Customer service was amazing. Thank you all again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IGETRDN, thanks for taking the time to share your experience! The Sony - 55" Class BRAVIA 3 is the perfect smart TV for everything you watch, is exceptionally easy to use with a variety of all-in-one smart features for stress-free viewing. With a large screen, detailed pictures full of color and dynamic sound, everything you love feels so much more exciting. We thank you for choosing Sony and enjoy your viewing experience! Regards, -Dominick
Master mechanic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv on the market, still have my first one and that one is 15 years old.
I would recommend this to a friendSony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Geek squad was very helpful, considerate and knowledgeable. Both in store and geek squad were great to work with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC, Thank you so much for purchasing Sony BRAVIA 3 TV. Good to know that you had a pleasant experience with out local dealer and you're now enjoying all of the features and capabilities of this TV. Thank you for giving the product a perfect rating! Have a great day! -Jess
To a great purchase!!! From BEST BUY!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lady I had when purchasing the TV was excellent!!!!!!gave all the details with so much kindness She educated Me about my purchase!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaaR, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Watching My Shows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never disappointed with a Sony product. Looks great in my grandson bedroom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, PatriciaA,
Thanks for the review and the 5-stars rating! It makes us really happy to hear how much you are enjoying your Sony BRAVIA TV and its fantastic picture quality! With Triluminos Pro, you'll see over a billion accurate colors for lifelike picture quality that is vivid and bright.
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Great TV. Great Price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Great Price. Of the many TV's to select, this was the obvious choice due to its clarity, lighting, and many other features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeR,
Excellent choice! It's wonderful to hear that you like the clear picture, lighting, and features of your new BRAVIA 3 TV. We always strive to deliver the best quality with our products and aim to provide our customers with the greatest experience possible. Thanks for choosing Sony! - Kris