Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $259.99
Clearance
The regular price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1314 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 199 reviews
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 4 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Quality is excellent Setup easily with my other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I went with the Sony. It was between a vizio, Samsung, and this Sony. The vizio had the best picture and the Sony and Samsung were basically the same. What made me choose the Sony was the reliability of the brand. We have both a Sony and Samsung LCD that are both approximately 10 years old and the Sony has definitely been the better tv and still to this day has an excellent picture. The x850f is the perfect size, has an outstanding picture, and the Sony reliability. You won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality, Price

    Rated 4 out of 5 stars

    Great HDTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was going to buy a Samsung QLED TV and spend a good $2000-$3000. But, once I saw this TV, even though it is an older model, I couldn’t help but buy it. The quality of the picture was crisp and vibrant, and the cost was much better than the 2018 55” Samsung QLED TV. It may not be the “top of the line” model, but it is just as good. The setup of the TV was easy and it worked seamlessly with the sound bar that I had purchased with it. This was a great deal, in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a good amount of research before bying this TV. And my last minute motivation was the Cyber Monday promotion (shy of U$1,000). I took a long time to upgrade and got rid of a 60" DLP Mitsubishi, which worked great for more than a decade. Of course comparing the old to this new TV is not fair but I believe it is really great for the price. In my opinion: The good: - picture quality on HD sources. - For a LED TV has a good view angle. At least on my small/medium room. Despite some review I read - I am ok with the level of blacks and haven't noticed any defect or shadows. Of course the black are not extremely black but again you need to be really picky and for the price no complains. - Built quality and how easy was to set the hardware up myself. For me this is where Sony shines. - Enough inputs. Although I would like to see an old video input for my really old sony camera. - You can program the picture quality by input. That is interesting. Not sure how it works for competitors TV's but I believe this is very useful if you have a game console and DVD or stream device in other inputs for example. In my old TV you would have to re-calibrate at every different usage. The not so good: - There is zero documentation besides how to un-box and basic connections. - For me, the picture quality out of the box were not ideal. In fact I was really disappointed. But after surfing the web I found an online video that went through step by step what you should do. Life saver. Now I can see how great the PQ is. - Android smart TV is not straight forward as it is on Apple TV or Roku for example. Again, plan to be looking for online videos on how to manage it. - Excellent quality in 4K and 2K. But If you have any source below that, things start to get really pixelated. 720K is kind of ok, but I have some channels (OTA) coming in 480 and it is a real pain to watch them. No opinion: - I have not tested the sound. I have my devices connected to a AV receiver so I never use the TV sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband. Great picture, easy to set up and use. Be very careful moving it, the screen is very thin. My brother had the same tv and while moving, touched the corner of the screen when picking it up and completely cracked the entire screen with his thumb! Other than that, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    great tv, not so great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is great. there's nothing really wrong with the remote, but its not really designed for true multifunction tv viewing. if you plan to replace any existing remote and want to use for ffw and rew, be prepared for the smallest little buttons that you will always have to look down at before you press.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice t.v.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wanted a decent tv to watch college football on. So far he has been satisfied with it. The sound is o.k. but I would recommend a sound bar for this t.v. the picture is great, although some commercials, or the beginning of a program may not be quite up to par(don't know if grainy is the correct term). It adjusts quickly though, within 10 seconds. I feel that the t.v. was a little overpriced at $1399 (on sale). Personally I would prefer an OLED but they're out of our price range at this time, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Contrast

    Rated 4 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the brightest, not the greatest contrast, not the best uniformity, not the best color, not the greatest processing, but for the price, it provides a very nice picture. Does very well for where it's currently at, in a dark room in the basement. A good cost versus the higher end models.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Good TV but too Google heavy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the television. Great picture and easy to get set-up. Only reason I didn't give this 5 stars is because I bought a television, not an Android phone. It's an Android OS and Google made sure they were imbedded deep in the system. Tired of the invasion!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you’re a real technical person who is looking for the PERFECT picture this TV is better than average and will satisfy most users. It also has a nice selection of inputs/outputs which give you flexibility with the rest of your AV components. The frame is pretty thin too and does not look cheap like some of the lesser expensive models. One reason I wanted this model is because it has Bluetooth. I was able to make an Optical connection to my home stereo which is close to the TV, and at the same time connect via Bluetooth to a speaker in another room, which allows me to play music from the TV on two different sound systems that I already owned which is pretty cool. I would recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur

    Rated 4 out of 5 stars

    Great TV and great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded to a 65 inch TV and 4K. Got it for $999 around Thanksgiving. Great size and awesome picture. Had to mess with settings to get rid of some motion blur. I like all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, fair user interface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV so I don’t have a lot to compare to. In the store I liked the picture best among it and the equivalent LG and Samsung. It has all of the connections I need but I wish I had looked harder at the interface. Takes some guessing to navigate to apps particularly the downloaded ones. I wish I had a UI that would let me build a set of favorites among the over-the-air channels, Netflix, Sling etc. I considered a TiVo but it manages only OTA or cable. If you want a great picture though, buy this set.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase during Black Friday sales. Great buy. It was an upgrade to a previous version. Color, picture is definitely better. Just need help syncing remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Clear & Colorful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Samsung fans for over a decade, but this new Sony X850 is a wonderful unit. The picture clarity is above average in HD and the remote is easy to follow. BestBuy even price matched it, which brought the price down another $100.00. It was a great purchase for the price and quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Picture is awesome. Price was great. Got it during Black Friday sales. Picked up a sound at with it. Couldn’t be more excited.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture. So much better than older TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with universal remote. The tv is perfect. Clear. Crisp. Also having issues with internet hook up. Geek Squad due out again tomorrow.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great picture, but get a sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great and the price is affordable. Recommend a sound bar to get better quality audio

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great for what you pay for. The up converter inside is great, but could be better. In their upgraded model the up converter uses insane technology that runs you an additional $700. It changes the image but that's a lot for the one feature. Nothing against best buy, that's a Sony review. All in all a great TV though for gaming and watching Netflix. Not big on the apps or cable so I can't speak much there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on a black Friday special. Perfect tv for the price I paid. Beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing TV, but you need to reboot it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture is way better than anything we have ever had and I really like the amount of applications avaiablle. My two complaints are: 1- You have to reboot the TV about once a week to keep things like Netflix working (talked about in forums as well) 2- Android TV does not have the same catalog as the typical Google Play marketplace so apps like Xfinity and Discovery Go are not present

    I would recommend this to a friend