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Customer Ratings & Reviews

Sony - 65" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 612 reviews

95%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 10 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
apps
  • Rating: 5 out of 5 stars

    awesome picture

    Posted
    Danno
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    pixel transition in fast action is the smoothest. True black gives great definition to backgrounds. Apps are slightly lacking but overall sufficient

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely PERFECT Picture Quality

    Posted
    manbearpig073
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    First off, the picture quality, motion and everything about the panel and image processing is superior to everything on the market for an OLED panel. With that being said, the OS is absolutely useless. This review is being written on 6/26/2017 and my TV has the most recent updates. The OS is extremely glitchy, slow, and unusable. If you plan on using smart functions on this TV a separate set-top box or 4K Blu-Ray player MUST be used for smart functions. To me, when spending $5,000 for a TV I do believe expecting the Smart functions and UI to be at LEAST as good as other smart functions on competitors TVs but when spending $5,000 you expect them to be exceptional. The main issue with the Android TV UI and OS is that any adjustment to volume when using the included remote it will slow down the entire system, degrade streaming quality, and in some instances interrupt your viewing experience all together... just to change the volume and put a volume bar on the screen. This, on a $5,000 TV is unacceptable. The other issues I've had with the OS and UI include slow navigation, apps crashing (both native and third party), unsupported file types, and the fact that there is NO web browser on a $5,000 TV. The issues with the apps crashing are usually with two apps (and this may or may not be sony's fault) Youtube and Netflix. There have been an uncountable amount of occurrences where these apps crash or don't start up at all. The youtube app will load the background with red and grey without any content and will never load content until the app is closed and re-opened and in some cases you need to go into settings and force stop the app. And in the Netflix app it will load to 25% on any title and hang there indefinitely. In conclusion. PERFECT picture quality, motion, color and everything about the panel itself and image processing is PERFECT. but for $5,000 if you're going to include Smart Functions it better be JUST AS PERFECT AS THE PANEL ITSELF. I will update my review to reflect any future software/firmware updates that solve any of the issues above.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible

    Posted
    Stiltzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This TV is amazing. The picture quality out of the box needs only slight calibration to optimize viewing, but there are plenty of online forums where you can get those settings. You also have the option to have a professional come out and do this as well, but I am not that concerned. Aesthetically, this is the best looking tv on the market with clean lines and hidden cords. The slight angle does take some getting used to but after 2 weeks you will no longer notice. The only downside aside from the hefty price tag would be the app interface but I utilize my Xbox for that so not a concern.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sony OLED that is worth the price

    Posted
    DannyKNYC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've previously owned Sony TV's and Panasonic Plasma TV's. I've to say this is the best TV I've ever owned. The image quality is superb. I liked the color from Sony OLED's more than LG's. I think that is more of a personal issue, so make sure you check out the TV's before you purchase. Image Quality: This is probably the most important issue for most TV buyers and I think the Sony OLED's will not disappoint. The image quality is superb. I've never seen such crystal clear images on a TV before. IMHO they are better than plasma. Sony does a good job of uprezzing 1080p to 4K. Movies and TV shows in 4K are just magnificent. HDR really makes content look amazingly vibrant. Sound: I did get a Sony 7.1 Atmos sound bar, but I was amazed with the sound coming out of just the TV. Sound comes from the actual screen. It was better than sound that comes out of most TV's I checked out at the store. You could get away with just the TV sound and get a good subwoofer for deeper bass if you wanted to save some money. Android TV: It'sn't as bad as I thought it would be. You can play 4K content from Netflix, Hulu and Amazon Prime. There isn't much in terms of storage space for downloading a ton of apps, but enough for what you need. The controls are simple enough and respond relatively quickly. The TV is relatively expensive, but I think it is worth the price. it is easy to update the firmware online, rather than using USB sticks or attaching USB cables etc. The TV is incredibly thin. You have to be really careful installing the TV. I recommend either using a service or having another friend around to help you mount etc. One Caveat. This TV does not support Dolby Vision HDR. However Sony has released a statement stating they will add this feature in a future firmware update some time in December 2017. Overall, I am very pleased with my purchase and have really enjoyed watching TV and movies again in my home.

    I would recommend this to a friend