Customer Ratings & Reviews
- Model:
- K77XR80
- SKU:
- 10214354
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Good choice, wonderful tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound. Very happy with our choice,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happycustomer,
Perfect! We're glad that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!
-Ralph
GENO’S SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TV ‘s are the best for quality entertainment viewing sounds and long lasting TV LIFE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EwhenH,
We are absolutely thrilled to hear that you consider Sony TVs the best for quality entertainment viewing, sound, and long-lasting TV life! Thank you for choosing the 77" BRAVIA 8 OLED to be the centerpiece of your viewing experience.
Thanks for choosing Sony. Best regards, Eliab
Great Sony tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great television. Only thing I would comment is it’s not very bright other than that colors are awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarshitB, Thank you for the 5-star review! We're delighted to hear that you find your new Sony BRAVIA 8 TV great.
To enhance the picture quality, we recommend adjusting the TV's picture settings to better suit your preferences. You can explore a variety of options like color, contrast, motion, and brightness that may significantly improve your viewing experience. This link might be helpful: https://www.sony.com/electronics/support/articles/00190409?utm_source
If you need any assistance in optimizing these settings, or if you have any further questions, we're here to help.
Additionally, if you’d like to discuss your concerns further, feel free to contact us directly. You can email the following information to [email protected], and we’ll be happy to assist:
Full Name:
Best Buy Username:
Telephone Number:
Additional details regarding your experience with the BRAVIA 8
Thank you for your patience, and we look forward to resolving this for you. Thank you for choosing Sony! -Maria
Great picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, not happy with the intro when tv starts up. Otherwise, love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanT,
Thanks for sharing your review and experience with the BRAVIA 8. We're glad that you like the picture quality of the TV. Your feedback about the TV start-up is also appreciated. Thank you for choosing Sony!
-Ralph
Nico
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in for a cheap tv for our movie room and with the help of a great sales team I walked out with a brand new Sony OLed. We are so happy with the choice we made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, NicholasP,
Thanks for the review and the 5-stars rating! It is amazing to hear how much you are loving your Sony BRAVIA TV! With a fantastic 4K resolution screen and over 8 million self-lit pixels that are precisely controlled to produce pure black with high brightness, we are sure you'll enjoy watching your favorite series and movies at the best resolution possible!
Thank you for choosing Sony, have an amazing day!
-DiegoV
This tv is amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pictures is so clear and amazing It's like you're right there in real life. With dolby atmos It's like theater sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanR, Thank you for the great review! We're delighted to hear you like the picture clarity, life-like images, and immersive Dolby Atmos surround sound of your Sony Bravia 8. Thanks for choosing Sony! -Sam
Sony Bravia 8
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. East to setup and good sound. Overall the picture quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmitJ,
You made the right choice! We're thrilled that you are enjoying the sound, picture quality, and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
Bravia 8 OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to view in store. Delivered as scheduled. Did our own hookup and had no problems.
I would recommend this to a friendsony xr80
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv, good processing but need to have content in hdr to maximize it's use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElieN,
You made the right choice! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. Picture is great the sound quality really surprised me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinB,
You made the right choice! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!
-Ralph
Beautiful picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, I could never get a TV to look like the displays in the stores but this one was it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuy,
Thanks for sharing your review and experience with the BRAVIA 8. Picture quality may vary depending on the source content. You have the option to adjust the settings of the TV to fine-tune the picture quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_01.html
You may also find this link helpful:
https://www.sony.com/electronics/support/articles/00245141
Hope this helps. In case you need further assistance, please email the below information to [email protected].
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Robert Friedlander
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv & fast delivery. Perfect transaction. I have purchased five tv's from Best Buy over the years & have been happy with all of them. I would highly recommend Best Buy for tv's & other products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertF, Thank you for the 5-star rating! We're glad you had an amazing customer service experience with BestBuy. And it's great to hear that you're enjoying your new Sony BRAVIA 8. Thanks for choosing Sony! -Sam
Call center is horrible!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great...trying to call and talk to anyone at the store is absolutely horrible, you keep getting some call center in a far off country. Absolutely game ending for me...I will not buy anything from them again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KevinH, thank you for your review! It's great to hear that you're enjoying the astonishing picture quality with deep blacks and high contrast of the Sony - 77" Class BRAVIA 8. We're sorry to learn about the bad experience you've had trying to reach the store. If need help with your new TV or have any questions, we're here to help, you can email us at [email protected] and please include:
Full Name:
Best buy username:
Telephone Number:
Model Number:
Issue/Concern:
Thanks for choosing Sony!
Best regards,
Dominick
Very happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture- super sleek. Best Buy installation was awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyC,
Perfect! We're thrilled that you like the picture quality and design of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
Gmads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great knowledge of products and very friendly and attentive staff
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryM,
Thank you for your review! We're glad to hear you had such a positive experience with the staff at Best Buy. They are a valuable partner in helping our customers find the perfect Sony products to fit their needs.
Thanks for choosing Sony.
Best regards,
Eliab
Hardware Issues and Poor Customer ServiceI
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. I purchased two of these open-item Sony TVs. The first had freezing issues due to a hardware malfunction, and the exchanged one had the exact same problem. A factory reset did not help. After spending over 5 hours chatting with Sony’s 3-level customer support system, they ultimately denied warranty coverage, claiming it was because I bought the TV at a discount. Best Buy had assured me that Sony’s warranty would apply—this turned out to be completely false. To make matters worse, the day after I returned the first malfunctioning TV, I saw Bestbuy listed it online again as an open item in EXCELLENT condition—at the same location where I returned it (with the tag “act fast, only 1 left”). This entire experience has been a complete nightmare and a huge waste of time. Save yourself the frustration and avoid buying Sony tv or any of those open-box units from Bestbuy. The hardware issues and lack of honest support make it absolutely not worth it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, SLiang,
We are extremely sorry for the inconveniences presented with your BRAVIA TVs. We understand this is not the experience that our customer are meant to go through. We appreciate the feedback and we can pass the comments right to the appropriate department as Sony strives to deliver the best quality products.
Thank you for considering Sony products. Have a nice day
-DiegoV
Sony bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smooth tv, cx service was excellent. Except the fact he left out “display tv”. Had to find our via receipt.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HomePod, thank you so much for the 5-star review! We're immensely pleased to hear you're enjoying the Sony - BRAVIA 8. Its smooth performance really shines thanks to the advanced OLED panel, fast refresh rate, and powerful Processor XR. Whether you're watching fast-paced action or your favorite shows, this TV delivers stunning detail, vibrant colors, and incredible motion clarity. We appreciate you being part of the Sony family! Regards, -Dominick
Price match ++
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was delayed because of Hurricane and then no power for 2 weeks. Your delivery side handled everything well. In addition you gave me the dropped price match thing which I really appreciate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkG,
Thanks for sharing your review and experience with the BRAVIA 8 TV. We're glad that delivery was handled professionally. Thank you for choosing Sony!
-Ralph
My best TV ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough...blackest black, awesome picture detail. Only negative: it sometimes comes back on once after it is turned off. Gremlins?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi reacher2,
Thanks for sharing your review and experience with the BRAVIA 8. We're glad that you like the picture quality of the TV. It's unfortunate that the TV turns on by itself. For optimum performance, make sure that the software version of the TV is up-to-date. You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/articles/00032613
Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony!
-Ralph
Great Bedroom TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect bedroom or darker room TV where extreme screen brightness is not what you’re looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leon, thanks for sharing your great experience with the Sony - 77" Class BRAVIA 8! The XR Processor in this TV controls over 8 million self-lit pixels to produce accurate real-world colors and it is fantastic to hear this has been an excellent choice for your bedroom! Thank you for trusting Sony. Regards, -Dominick
