Customer Ratings & Reviews
- Model:
- K77XR80
- SKU:
- 10314433
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Nice OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for 2024 one of the best OLEDs on the market right now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4ksteel,
You made the right choice with the Sony BRAVIA 8! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
Sweet TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with a great deal. Natural colors make TV stand out. Great buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zk417,
You made the right choice! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Great Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV with an Outstanding Bright and Full Picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WorksGreat,
Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
GENO’S SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TV ‘s are the best for quality entertainment viewing sounds and long lasting TV LIFE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EwhenH,
We are absolutely thrilled to hear that you consider Sony TVs the best for quality entertainment viewing, sound, and long-lasting TV life! Thank you for choosing the 77" BRAVIA 8 OLED to be the centerpiece of your viewing experience.
Thanks for choosing Sony. Best regards, Eliab
Perfect for Theater Room!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, picture, and perfect size! Going with OLED was a perfect choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miranda,
Awesome! We're glad that your investment with your new BRAVIA 8 TV is worth it. Thanks for choosing Sony! - Kris
Great picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking picture. Upgraded from a Vizio M70-D3 from 2016.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
You made the right choice upgrading to the Sony BRAVIA 8! We're glad that you like the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Bigger than life TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning image. Lifelike colors & detail. Smooth installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bz178g, thank you for the 5 stars! We're delighted that you're satisfied with the picture quality of your Sony BRAVIA 8 TV. It's great to hear that you had the best experience with the installation. Thank you for choosing Sony, and enjoy more stunning viewing experiences with your new Sony BRAVIA 8 TV! - Maria
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and have a beautiful picture. Would recommend to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Amazing! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
BEST SERVICE IN TOWN!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best delivery & install service around. Profesionals from the sales floor to the delivery / installer. I will continue to purchase my electronics at Best Buy without a doubt! My kids and wife are so thrilled to have Movie nights on our new SONY TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioG,
Awesome! We're glad that you were assisted professionally. It's also great that you and your family are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
Great TV, 100%!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are truly enjoying our new Sony OLED and I’m near certain that it will serve us well for many years. Our last set of Bravia TV are still going strong and we gifted them to family . I have been and I expect to be a continued SONY fan! We highly recommend their products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeS, Thank you so much for sharing your amazing experience! We're happy to hear that you're enjoying your Sony BRAVIA 8 TV. Thank you for recommending and choosing Sony, and here's to many more years of amazing experiences with your TV! -Maria
Great television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a great television. The second bravia we have owned would highly reccomen
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, LouisD!
We are so pleased to hear that you are enjoying your new K77XR80 television and that it's your second Bravia. It's truly rewarding to know that you're a returning customer and that you would highly recommend our products. We appreciate your loyalty and are glad we've been able to provide another great viewing experience for you.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
77inch sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great glad I bought this sony 77 inch beautiful picture and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bernard, Excellent choice! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
My 1st OLED tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have wantsd an OLED tv for a few years now. Our samsung tv went out after 6 years and it was time to purchase a bigger better tv! The blacks are so dark i cant believe it. I also havero say the setup was super easy. I also purchansed a so y soundbar to it and they both pair very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherG, Thank you so much for the amazing 5-star review! We're delighted to hear that your first Sony BRAVIA 8, exceeded your expectations. The deep blacks and seamless setup truly make it a fantastic choice. We're glad to know your Sony soundbar complements it so well. Thank you for choosing Sony! Enjoy your new home theater experience! -Maria
customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely pleased w/ great picture and service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobS,
Awesome! We're glad that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
Sony 77" Bravia *
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and picture quality is fabulous! Colors just pop right out at you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimC,
Awesome! We're thrilled that you like the size and picture quality of the TV. Thank you for choosing Sony!
-Ralph
Sony, Bravia 8 freezing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally I was going to give this tv 5 stars because the picture is incredible, until I updated the software. Now it constantly freezes and it’s not cool right in the middle of a football game or a movie. For as expensive as it was this should not be a problem. Come on Sony, you can do better than this!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RedBoone,
We're glad that you like the picture quality of the TV. It's unfortunate that the TV freezes after updating the software. Sony's commitment to customer satisfaction is our top priority. Performing a power reset may resolve this issue if it's caused by a temporary malfunction:
-Unplug the TV power cord from the wall outlet (or from the back of the TV or power adapter if the power cord is detachable and accessible), wait two minutes, then plug the power cord back in.
Note: If your TV power cord is completely inaccessible, you may be able to disconnect the power by temporarily turning off the circuit breaker switch to the power outlet used by your TV.
Check if any devices connected to your TV are causing an issue (such as a malfunctioning device or a data communication issue):
-Turn off the TV.
-Disconnect all devices (including any external USB devices, hard drives, and all HDMI-connected devices) from the TV.
-Turn on the TV and check if the issue goes away (which means the TV is not the cause). If the TV is working, continue with the steps to help identify the cause.
-Reconnect your devices one at a time to your TV, testing the TV after connecting each device.
-If the freezing happens after a certain device is connected, check that device for an issue.
If not resolved, perform a factory reset:
1. On the supplied remote control, press the (Quick Settings) button or HOME button depending on your TV.
2. Select Settings.
3. Select System → About → Reset → Factory data reset → Erase everything → Yes.
Hope this helps. If still not resolved or you need further assistance, please contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
PLEASE SAVE YOUR MONEY.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent weeks researching tvs. I’d finally narrowed it down to the Sony Bravia 8 and the Samsung S90. Despite the higher price tag and the lack of HDMI 2.1 ports (2 vs Samsung’s 4), I went with the Sony because I have a PS5 and the integrated features were too good to pass up. Boy was I wrong. Let me start by saying I’m VERY tech savvy. I’ve had this tv for a little over 24hrs and have already had to reset it to factory settings THREE TIMES. After setting it up, the tv will just refuse to switch to any HDMI connected device. The screen would flash black as if it were trying to switch and then it’d go right back to the home screen. I tried everything from switching cables to cycling the devices to cycling the tv, updating the software, and many more. Nothing worked except factory resetting it. Finally I was certain that there must be a setting that I’m enabling during setup process that isn’t agreeing with my devices. But ALL of my devices?! With each reset, I would enable less and less features/settings as I tried to narrow down what might be causing it. Nothing worked. I called customer service tech support and they too were baffled. I was told that it’s likely some kind of software fault or failure but to be sure, they had to escalate my case to their higher tier support. They gave my a ticket number and said someone would call me back. This is all too much trouble and headache to have to deal with on a brand new tv. I’m returning it in favor of the S90. Oh, and the screen is way too dark as well. I’m familiar with OLED, as this is my 4th, and none are nearly this dark. I’m over it!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi QuietStorm80,
This is not the experience that we want you to have. This isn't normally the case with the BRAVIA 8 TV. Sony's commitment to customer satisfaction is our top priority. Rest assured that your feedback will help us improve our products and services.
We would like to know more about what happened and review your file. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
Sony Bravia 8 77”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been great and better than expected. Went in for a Bravia 7 and ended up with Bravia 8 after seeing the 2 TVs right next to each other playing the same exact content. Bravia 7 was nice but the 8 was just better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jpantelides,
Amazing! We're thrilled that you are enjoying the performance of the BRAVIA 8 TV. Thank you for choosing Sony!
-Ralph
Nico
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in for a cheap tv for our movie room and with the help of a great sales team I walked out with a brand new Sony OLed. We are so happy with the choice we made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, NicholasP,
Thanks for the review and the 5-stars rating! It is amazing to hear how much you are loving your Sony BRAVIA TV! With a fantastic 4K resolution screen and over 8 million self-lit pixels that are precisely controlled to produce pure black with high brightness, we are sure you'll enjoy watching your favorite series and movies at the best resolution possible!
Thank you for choosing Sony, have an amazing day!
-DiegoV
Me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Brilliant color and we are enjoying the clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheDavis,
Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph