Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,198.00
The comparable value price is $3,199.99

Customer reviews

Rating 4.7 out of 5 stars with 561 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 561 reviews
  • Rated 5 out of 5 stars

    Sony Bravia 8

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and resolution is amazing don’t bravia 89

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveV,
      Thank you for sharing your thoughts on the Sony BRAVIA 8 TV! We're thrilled to hear you're enjoying the stunning resolution and overall performance. It’s great to know it met your expectations. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    NEW TV!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was extremely helpful in helping us decide what kind of TV we needed. We absolutely love our new TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaE, Fantastic! You've certainly made a great choice! We're happy to hear that you love your BRAVIA 8 and you're satisfied with the superb service of Best Buy. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 1 out of 5 stars

    Terrible services

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the recent installation experience at my home. The installation team was unprofessional, disrespectful, and made my wife feel unsafe while I was not home. That alone is completely unacceptable. When I tried speaking with one of the installers over the phone, he repeatedly interrupted me and dismissed my concerns, stating he had “been doing this for 20 years.” He then confronted my wife with, “Do you know what I do? No, you don’t,” which was inappropriate, intimidating, and completely unprofessional. No customer should ever feel unsafe or disrespected in their own home—especially by a company they trusted to provide a professional service. Given this experience, I expect some form of compensation or resolution from Best Buy. If this is not addressed promptly, I will be returning the TV and all accompanying accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from sales thru installation with the Geek Squad. Very happy with the whole process

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasD,

      Great! We're glad that you were assisted professionally. You will definitely enjoy this amazing TV! Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality.. and the size is give you a theater vibes at home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DivyaG,

      Perfect! We're thrilled that you like the size and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my father in law. He loves his new tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Solman94,
      Thank you for sharing your feedback! We’re so happy to hear that your father-in-law loves his new Sony BRAVIA 8 TV. It’s wonderful that this gift was such a hit!
      Thank you for choosing Sony, and we hope it continues to provide amazing viewing experiences! -Maria Sony_US

  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy quick drop off by Best Buy as always good customer car

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vnyr, Thank you for your wonderful feedback! We are thrilled to know that you are satisfied with your purchase. We sincerely appreciate your perfect five-star review and your choice of Sony. - Romeo Sony_US

  • Rated 5 out of 5 stars

    BRAVIA 8

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT purchase, one of the best TVs I've ever bought. Totally worth the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioP, Thank you for the 5 stars, and congratulations on your great purchase! We're thrilled to hear that you consider your new Sony BRAVIA 8 TV one of the best you’ve ever bought. With the XR Processor intelligently enhancing every scene by boosting color, contrast, and clarity in real-time, it’s indeed a worthy choice. Thank you for choosing Sony, and we hope you enjoy many more best viewing experiences with your new Sony TV! -Maria Sony_US

  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with how I was treated, price and installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH, Thank you for sharing your outstanding shopping experience with us. We are delighted to hear that the installation of your new BRAVIA 8 OLED 4K Ultra HD Smart Google TV went smoothly and that you are enjoying its features and capabilities. It's great to know that you were assisted professionally. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great picture quality, great operating system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to sony from LG and Samsung, never going back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      You made the right choice upgrading to the Sony BRAVIA 8! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    A Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and no regrets! I have to put more words.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleG,

      You made the right choice! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Not Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the TV But wished we had purchased anywhere else but Best Buy Very poor customer service both in store on phone and installation.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianeD, Thanks for sharing your experience. While we're glad you like your new TV, we're sad to hear that you haven't got the best service from your dealer. You may reach out to our support team should you need assistance. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv no complaints …………………………………………………………………….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mantilla,

      Awesome! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv best purchase Thanks to the Best Buy adviser

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BereniceP,

      You made the right choice! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love the TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas Ford was great. TV is amazing and all is good! Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimF, Thank you for the 5 stars! We're delighted to know that you are loving your amazing Sony BRAVIA 8 TV. Thank you for choosing Sony, and we hope you enjoy more incredible moments with your Sony TV! - Maria Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & product. I am very pleased with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JNUN,

      You made the right choice! We're thrilled that you are enjoying the performance of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, I love Sony and definitely recommend it to friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikei,

      You made the right choice! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV I guess, picture is not worth the difference I paid. Probably could have bought a TV with as good a picture for a lot less.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkB,
      Thanks so much for sharing your feedback about the BRAVIA 8. We're sorry to hear that the picture quality hasn’t quite matched up to your expectations.

      BRAVIA 8 is designed to deliver sharp images, vibrant color and smart features to make watching just about anything simple and enjoyable. That said, we know it’s important that you feel the value is there.

      If there’s anything we can help out with; tips to tweak the picture settings or more info about what might improve your viewing experience, our support team is always here for you. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thanks for considering Sony products. We truly appreciate you taking the time to let us know how you feel.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony 77" OLED

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent OLED TV with a great upscaling processor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimE, Thank you for your positive feedback on our Bravia 8 OLED TV! We're thrilled to hear that you are enjoying the excellent picture quality and the great upscaling processor. Thanks for choosing Sony! -Sam Sony_US

  • Rated 1 out of 5 stars

    Do not trust Best Buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this TV now for 6 months and already Best Buy has been out three times to service it. The last guy had issues and during his time at my house, he started talking about how he felt the "mother board" was not working properly. Exactly one month after he left, my TV stopped working. I called Best Buy and did all the proper things on my part but the Geek Squad told me it is not their issue but Sony's and I need to call Sony. Sony now tells me my mother board is out and it could be months before they can repair it due to it being on back order. Who pays $4000 for a TV and sound bar and in 6 months have it go out and be told it could take months to repair? I was sold a defective TV, period.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TonyN,

      Thank you for considering Sony products.

      We sincerely apologize for the frustration and inconvenience you’ve experienced with your K77XR80 TV and the service process. This is certainly not the experience we want for our customers.

      To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience, and we look forward to assisting you further.

      Best regards,
      -Fred Sony_US