Customer Ratings & Reviews
- Model:
- K85XR90
- SKU:
- 10214401
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Awesome 85" Bravia 9 TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture...sensational TV...great value for the money.
I would recommend this to a friendYikes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll let the photos speak for themselves. Horrific glare, accentuating ceiling lights, horrible border fading, terrible quality. I'd be better off with a $600 TV while streaming.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BigGreen13, we regret to hear that the picture quality of the BRAVIA 9 did not meet your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.
You can configure various settings related to the TV display to suit your viewing preference.
Press the Quick Settings button on the remote control, then select [Settings] — [Display & Sound] — [Picture & Sound] — the desired option.
Ref: https://helpguide.sony.net/tv/lusltn1/v1/en-003/07_08.html
You may also restart or reset the TV. To restart, press and continue holding the power button on the remote control for about 5 seconds until the TV restarts (a shutting down message will appear).
May we also contact you to help and get more information? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 9
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
Its alsome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bravia 9 85" is truly great and is everything thay say it is. My only problem with the sony software doesn't seem to work every good with my. Emotiva 7.2.6 av receiver. Sometimes it will turn it on and Sometimes not. And other weird things. The tv does have great tv speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrellM,
Thank you for the 5-star rating! We're glad to hear that you like your new Sony TV. Make sure to turn on the HDMI CEC of your AV receiver. Check this link for more details.
https://www.sony.com/electronics/support/articles/00030813
Thank you for choosing Sony!
-David
Title
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, Great Quality, Picture, and Sound. Love it!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryansW, That's awesome! We're really delighted to hear you love everything about your Sony BRAVIA 9 and you are having an enjoyable watching experience with this great Mini LED TV. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess
Amazing experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv! When we watch Aerial America, you feel like you are right there. Watching the Masters was amazing. Can’t wait to watch movies!
I would recommend this to a friendSony Bravia 9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing clarity and color with an impeccable picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FKY3378,
Thank you for the purchase! We're glad to hear that you like the picture color quality of the TV. Thank you for choosing Sony and enjoy your TV!
-David
Sony X93L
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible everything, picture, sound, look and price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, We're glad that you like the picture and sound quality. Thank you for choosing Sony. Erin
Mostly a good TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice TV yes it has a great picture and that for the most part. Except from a couple low definition channels when using the antenna. Also I hope Sony comes out with a fix for Paramount+ when trying to watch anything on it the picture looks green and pink. I have to keep trying different settings and or turning the TV on and off until I get lucky and the picture fixes itself. all other streaming apps seem to work fine.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherS,
Thank you for your comment. We're delighted to hear about your satisfaction with the amazing picture quality of your BRAVIA 9. We greatly appreciate your feedback when watching TV channels using an antenna, and we're sorry if you're experiencing an issue when streaming Paramount Plus app on the TV. Let's try to isolate and fix this problem by performing troubleshooting using these articles:
https://www.sony.com/electronics/support/articles/00279172
https://helpguide.sony.net/tv/gusltn2/v1/en-003/08-04_07.html
And to ensure you are getting the most out of your BRAVIA 9, if you haven't yet, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-85xr90/downloads
I hope this helps.
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Good tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv and resolution, it brings very interesting fans for us
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CoeiJ,
Thanks for your feedback! It's rewarding to hear you're enjoying the high-definition resolution of your BRAVIA 9 TV, we hope you to continue exploring the top-tier features of your new television.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Sony Bravia 9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. Perfect for viewing from any seat in our room.
I would recommend this to a friendGreat 85” SONY TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steve Ortiz was our Premium Designer. He did an outstanding job of coming up with the best solution for us. We also appreciated the $900.00 we got back with the price guarantee.
I would recommend this to a friendBest miniLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t beat deep black OLED but perfect for LED Great for bright room
I would recommend this to a friendOur recent 85" Sony Bravia TV installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional and did a very good job during the installation. I would highly recommend both the Best Buy sales team and the service team.
I would recommend this to a friendCouldn't have made a better choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at severa models and brands and kept coming back to this one and we are glad we did! Got it on sale for Black Friday and it was a great deal. Happy with our purchase.
I would recommend this to a friendExcellent TV, input lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV visuals are fantastic and interface is very snappy. Main issue is the lack of 4K 120hz inputs. The E-arc uses one of the two available 4K 120hz inputs. Therefore you are limited to one component to the TV. Unfortunately the Sony 5.2 receiver don't support 120hz pass through. So the E-arc is only used to send audio to the receiver.
I would recommend this to a friendUp Grade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, keeps everyone in the same room fighting over what to watch next.
I would recommend this to a friendHappy, but antireflection...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is expensive but it is the best Mini LED TV today. Only complaint I have is the antireflection screen. I didn't buy the Bravia 7 expecting the Bravia 9 been a lot better but just was a little better. Anyway I am very happy with my purchase.
I would recommend this to a friendBravia 9 Boom!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a beast! The clarity and sharpness are out of this world!
I would recommend this to a friendSony-85" Bravia 9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 65" Samsung QLED. Very pleased with purchase.
I would recommend this to a friendBest viewing experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome experience and support from Best-buy They are very friendly and helpful
I would recommend this to a friend
