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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $2,899.99

Customer reviews

Rating 4.8 out of 5 stars with 537 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV camera highly, praising its exceptional image quality, ease of use, and impressive low-light capabilities. Many appreciate its lightweight design and find the autofocus system reliable. While some users experienced overheating issues, the overall feedback points to a positive user experience. The camera's price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 537 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Loving My New Sony Alpha 7 IV - A Photography Game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the Sony Alpha 7 IV with the SEL2870 Lens, and wow, it's incredible! The image quality is out of this world - super crisp and clear, even in low light. The lens is so versatile; I've been snapping everything from close-up portraits to wide landscapes, and it handles it all like a champ. Navigating the settings is a breeze, which I appreciate as someone who doesn't want to fuss too much with complicated menus. It feels really sturdy too, which is great because I take it everywhere. And the autofocus is lightning fast! Plus, the 4K videos look professional. Honestly, it's like having a pro setup but without the steep learning curve. Totally worth the investment for anyone serious about upping their photography game!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-13-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Close your eyes, buy it! thank me later.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a professional film and photography documentarist with more than 20 years of experience and I can tell you that This is probably my most used camera ever. You can do everything, shoot photos or video, entry level or professional, this camera will help anyone to get it done. Excellent autofocus, great colors for both video and photography. Super versatile and very dependably, a true workhorse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fabipuello, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera matched with the SEL2870. Will definitely not disappoint. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/4/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Outstanding Camera for Photography and Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has exceeded my expectations in every way. The image quality is excellent, with sharp details and vibrant colors. Low-light performance is outstanding, and the autofocus is fast and reliable, even in challenging conditions. The build feels solid and professional, yet it’s still lightweight enough to carry around for long shoots. I also appreciate the intuitive menu system and customizable buttons, which make it easy to adapt the camera to my shooting style. For video, the 4K output is crisp and smooth, making it perfect for both casual content and professional projects. Battery life is impressive, and the ability to quickly swap lenses makes it versatile for different situations. Overall, this is a fantastic investment for anyone serious about photography or videography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Venkat,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as an outstanding camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-3-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a7 iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice camera. Only had ir a month though. Fast af in video and photo. Coming from nikon it was a bit difficult to get use to but it doesn't take long. I wish it had a flash.pricey for sure.but not bad if you're using it for professional work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CamilleR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a really nice camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Low light performance
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for both video and photography. Perfer ones really well in low light and the quality offered is awesome. The only issues I’ve had with it is the overheating but can be addressed by buying a fan cooler and changing some settings to help extend the overheats a bit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fernando, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great and awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-23-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Resolution

    Rated 5 out of 5 stars

    A must have upgrade! and a great deal from Best Bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boughyt an open box and I can confirm all was in perfect condition. The camera was as good as new and everything working perfectly. As for the camera, this is an upgrade from my a7III and I can't be happier. It's faster, with better resolution, better improved hardware and overall specs. It's definitely worth the extra bucks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fabval,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-2-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Sony a6000 for the longest time and I finally decided to upgrade to the A7 IV. It was definitely worth it. This is one of the best cameras you can get, especially for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Krjones,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're satisfied with our product and find it to be the best. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-11-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Just do it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transitioning from Canon DSLR to Sony mirrorless has been smooth and rewarding. The quality, the ease of use... no regrets. The CF Express A memory card was more expensive than SD, but excellent performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EmilyC, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great combination camera kit. Definitely will produce sharp and crisp pictures. We are happy the transition worked and and that you are enjoying you camera. If you have any questions or concerns. Please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (01/12/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been amazing, especially for action shots. You will need a longer lens however if you plan on taking shots further away. The quality has been perfect both in pictures and videos, easy to edit, and create even more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcedesF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-27-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! I am still getting the hang of using Sony. I’ve used canon most of the time. But I love how high quality the videos are and how fluid they turn out to! I got this one for work but I will totally repurchase for my own personal use in the future! I haven’t once had any issues with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SierraC, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best purchase for video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much to say other than if you have the money, you will not regret it. I bring this camera almost everywhere I go. The footage and images it takes are incredible and everyone loves the images and videos I’ve taken with this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenn,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-22-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a portrait photographer and also do social media content and this camera has been great! Can be used by beginners or experts - excellent quality and outstanding photos & videos with little effort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Breton,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-9-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Low light performance

    Rated 5 out of 5 stars

    Sony A7IV: Redefining Photography

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7IV is a photography powerhouse. With a 33-megapixel sensor, lightning-fast autofocus, and impressive low-light performance, it captures stunning detail in any conditions. The in-body stabilization ensures sharp shots, even handheld. Its video capabilities, including 4K at 120fps, are equally impressive. The A7IV sets a new standard for excellence.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allemus,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're happy using our product and find it excellent and amazing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-26-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for action shots.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for beginners and professionals alike. The tilt screen and lens selection make this a go to for any photographers on the move and it is THE BEST we have used for sports/action pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robb, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and its wide range of lens offerings. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Sony A7 IV for about a month now, and I can confidently say it's an incredible camera—especially for beginners who are serious about growing into professional photography or videography. What I love most is how intuitive it feels, even with all the advanced features. The 33MP sensor delivers stunning image quality, and the autofocus system is fast and reliable—great for capturing moments on the go without missing a shot. Coming from a beginner’s perspective, the learning curve has been smooth, thanks to the user-friendly interface and customizable controls. The 4K video capabilities are also impressive, which makes it a solid option for content creators looking to step up their game. I’ve only scratched the surface of what it can do, but the build quality, performance, and versatility already make it feel like a future-proof investment. Overall, I’m loving it so far and would absolutely recommend it to anyone who's just starting out but wants a camera that can grow with them. It’s a fantastic stepping stone into the professional world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NagavA, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures with the SEL2870 lens. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/25/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing hybrid camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony Alpha 7 IV for a while and it’s been a game changer. The image quality is beautiful, the autofocus is super fast, and video in 4K is super sharp. It works great for both photo and video, which is exactly what I needed. Totally worth the investment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ValeriaC, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this wonderful hybrid camera. Thank you for choosing Sony. -Linda 06-13-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for less than six months and really enjoy this camera. The kit lens has taken some great shots but I’d recommend upgrading your lens kit to expand the capabilities of the camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChristopherH, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (8/3/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes great pictures. Very clear pics and super easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaribelA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great camara

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a full frame camara that i could use both for photos and quality videos and this was the perfect camara, very recommend, the only details i might point out is it gets hot sometimes and wont work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a perfect camera for capturing pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-27-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A7 IV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7 IV is an impressive hybrid camera, perfect for photographers and videographers alike. Its 33MP sensor delivers stunning image quality with excellent dynamic range, while the advanced autofocus system is fast, accurate, and reliable. Video features are top-notch, offering 4K 10-bit recording with minimal rolling shutter. The improved ergonomics, touchscreen interface, and dual card slots make it user-friendly and versatile. Though slightly pricier than its predecessor, the A7 IV is a worthy upgrade and a fantastic all-around camera for professionals and enthusiasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Screen,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an impressive hybrid camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-19-2024
      Sony Social Support Sony_US

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