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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 614 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV camera highly, praising its exceptional image quality, ease of use, and impressive low-light capabilities. Many appreciate its lightweight design and find the autofocus system reliable. While some users experienced overheating issues, the overall feedback points to a positive user experience. The camera's price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 614 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everything I expected . I’ve only did a few shots . Also the videos focus and clarity is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epic camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera for DUAL Shooting film and photography

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianL, Thank you for sharing your feedback with us. Its great to hear the performance and capability of this camera has exceeded your expectations. The Sony A7M4 is definitely a work horse with its capabilities and features for both videography and photography. Thank you for sharing your feedback. Sony's commitment to customer satisfaction is our top priority. -Linda 10-12-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A7iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing photo & video quality! loving This camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElmerM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera as it captures amazing quality photos and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards
      Larry 9-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    WORTH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10, simple beautiful and easy to hold camera!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JALM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera giving it 5 stars rating and a 10 out of 10 score. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this camera 33mp is amazinggg .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joel,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for sharing your feedback about the ILCE7M4 camera and rating it 5 stars. We are glad to hear that you loved the quality of the camera. There's still more to love about the camera like it's impressive and reliable autofocus speed, superb image stabilization, streaming capabilities and many more. The more you use the camera, the more you'll find out about this great features. If you have any questions or concerns, you can reach us at 239-245-6360.
       
      Regards
      Larry
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Liked it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than canon and Sony a7 iii. Lens are little expensive but worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi REALOG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you liked this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-12-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal choice of my son, it’s my birthday gift for him. He loves photography. He heard a lot of good reviews about this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlmaT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback for the ILCE7M4 camera. What your son heard about this camera are all true. This is an amazing camera equipped with lots of features and technology. We are sure that your son will really love this great gift. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sony Best Mirror-less Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great and one of the best hybrid mirror less camera's out there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeerendraV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as one of the best mirrorless cameras on the market today. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-11-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning, however so far i like it!! Definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 0001,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you liked the camera. Thank you for recommending the camera and thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great camera body, best I’ve had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera body!! Bought with kit lens thinking it wouldn’t matter because the a7 iv is supposed to be so good. However, I had to go buy the g master 24-70 f2.8. This lens couldn’t work on any body, just not good even in the best of lighting. I would recommend just buying the body and a separate lens from the start.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasD, Thank you for sharing your feedback with us. We're are ecstatic to hear you have found the camera to be amazing. It does make a great match with the Sony 24-70 F2.8 GM lens for both lighting and performance. Thank you for sharing your experience. Sony's commitment to customer satisfaction is our top priority. -Linda 10-13-23 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good Hybrid Full frame camera, bad packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my camera yesterday , it seems really good so far, will explore it thoroughly in coming days. Although not very happy with the packaging, the outer box was kind of flimsy, Also the camera box did not had any seal. Found one small speck on the sensor cover too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear about your unit arriving in those conditions. We will forward the feedback to proper department, and if you need additional assistance, please don't hesitate to reach out to Sony Support. Thank you, and appreciate you choosing Sony. Amy (Sony Social Support)" Sony_US

  • Rated 5 out of 5 stars

    Perfect HYBRID

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera With The Comfort Of Knowing Best Buy Has Your Back with there Geek Squad Protection :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HouseOwl, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-9-2024 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portraits, and the quality is worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmmanuelG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the A7M4 camera. We are glad to hear that you liked the camera's quality and how it captures amazing portraits. Thank you for choosing Sony!

      If you have questions or concerns, please don't hesitate to reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Alpha 7iv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's make it like this, I let my photos do the review for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshl,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that our camera gives you great results. Let the images speak for themselves. Happy shooting!

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Regards,

      Rubychelle

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony A7 IV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new kits and can’t wait for summer to be here

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoseS10pro,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-9-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera - possibly your best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t *need* cropless 4k video, this is the BEST camera you can get for mid-range professional use without spending the equivalent of buying a used car. If you have a $5k budget, get this and buy a nice zoom lens because this kit lens is unimpressive and you’ll want to upgrade very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Release date 2021

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might not be the latest camera, but I can provide many good pictures and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Autofocus, Battery life, Ergonomics

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha 4, also known as the Alpha a7 IV, available at Best Buy, is a remarkable mirrorless camera that offers an exceptional blend of performance, versatility, and image quality. This camera is an upgrade from its predecessors, providing both amateur and professional photographers with advanced features to enhance their creative possibilities. One of the standout features of the Alpha a7 IV is its 33-megapixel full-frame sensor, which captures incredibly detailed, sharp images with excellent dynamic range. Whether you're shooting portraits, landscapes, or fast-moving subjects, the camera delivers vibrant colors and high clarity. Its advanced autofocus system is fast and precise, boasting 759 phase-detection points, ensuring you never miss a shot even in challenging conditions. The 4K video recording capabilities are equally impressive, supporting up to 60fps for cinematic smoothness. The addition of 10-bit 4:2:2 color depth makes it an appealing choice for videographers, providing rich color gradation and flexibility in post-production. Whether you're a content creator, vlogger, or filmmaker, this camera excels in both photography and videography. Another highlight is its user-friendly design, featuring a fully articulating touchscreen, making it ideal for vloggers and creators who need to frame themselves or shoot at various angles. The ergonomics are comfortable, and the camera body feels solid yet lightweight for easy portability. Battery life has also been improved, offering a longer shooting session compared to previous models, although you may still want to have an extra battery for longer shoots. The main downside is the price point, which can be considered steep for casual photographers, but for those looking for a top-tier, all-around performer, the Alpha a7 IV is worth the investment. Overall, the Sony Alpha 4 available at Best Buy is an outstanding mirrorless camera, perfect for those seeking professional-grade photography and videography. With its impressive specs, excellent autofocus, and video capabilities, it offers great value for enthusiasts and professionals alike

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlvaroM, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      combo with the 28-70 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/11/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ergonomics
    Cons mentioned:
    Menu navigation

    Rated 5 out of 5 stars

    A Reliable All-Rounder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable camera that delivers great results with minimal effort. Its autofocus is spot-on, and the flip-out screen makes framing easy, especially for video. The camera feels good in hand, but the controls can be overwhelming, and navigating the menus takes some getting used to. The build is sturdy but doesn't feel premium for the price. Despite these quirks, it’s a versatile camera that works well for both photography and video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RayZ, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear this camera has been a great asset to your everyday adventures and that it's performance has exceeded your expectations. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ease of use

    Rated 5 out of 5 stars

    Close your eyes, buy it! thank me later.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a professional film and photography documentarist with more than 20 years of experience and I can tell you that This is probably my most used camera ever. You can do everything, shoot photos or video, entry level or professional, this camera will help anyone to get it done. Excellent autofocus, great colors for both video and photography. Super versatile and very dependably, a true workhorse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fabipuello, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera matched with the SEL2870. Will definitely not disappoint. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/4/2025) Sony Social Support Sony_US

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