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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 148 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 148 reviews
  • Rated 5 out of 5 stars

    Better than cannon and panasonic cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than Cannon and others. Plug and play and use as webcam on your laptop or computer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraderASC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-21-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful product. To beginners and pros with a twist

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosB, Sony's commitment to customer satisfaction is our top priority. The ZV-E10 II is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (10/5/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    DOPE NEW CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool beginner camera for content creators or for making videos, wouldn't recommend if you're using it for photography as it doesn't have any IBIS

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Desmond, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      s a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good camera. With nice options and quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnaV, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (9/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best vlog camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vlogger camera, compact and image is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kvolt,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you found it as the best camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-20-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Some trouble connecting to my phone but like the camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coachkimberlyrenee,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you liked the camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, super sleek and loving the touch screen. Still trying to navigate through everything but so far no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you found it as a n amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-7-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to buy again returned but regret it now lol will buy again soon lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tabbykat,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you are buying this camera model again. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I would highly recommend it. Sleek and cool

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Beeeee, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 07-19-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for what i need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a live performer and need to record my sets. It looks amazing, easy to use, and allows easy addition of sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Danger, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 3-22-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Learning

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a learning curve for me, but have been enjoying using this!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Miya, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 05-31-26 Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Missing Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this as an open box-excellent. The camera is great, this is not a review of the camera. With that said, the box was half open when it arrived. Looked like it was tossed on the doorstep. The camera was loosely wrapped, and shifting around as I picked it up. When I open the box, I can barely find any pieces. In the end to find that there is no batter pack. I called to have one sent to me but they said they can only have me return the entire product and that they can not send me a battery. I ended up going to my local BB and buying a new battery. Camera works great, poor execution on BB's part.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LynnH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-25-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    okay camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a travel video camera. wish it had a viewfinder, but overall, it does the job and fits in my waist-pouch. I own the 6700 and use that for serious jobs, but this is for fun travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi laul,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that it met your expectations Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-1-2025
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Compact and flexible but limited battery life.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is small enough to fit in your pocket so its a great travel camera however the battery life is short lived. Nice 4k video but keep it out of the Florida sun.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RitzStudo, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you like the ergonomics and quality image from this camera. You're feedback regarding the battery is appreciate as it will help us to keep improving. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This excited my expectations and impressed me beyond belief. Top purchase of the year!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are glad to hear that you are impressed with this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-16-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    By starting in photos and video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient camera for photo and video when you’re looking something easy and quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EfrainT, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Its great that you have found this camera to be helpful and user friendly. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome entry level camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality product would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Amine, Sony's commitment to customer satisfaction is our top priority. Glad you are enjoying the camera! If you have any questions and concerns please reach out to us at 239-245-6360. Edward (10/13/2024) Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Go Somewhere else For Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most terrible customer service I have ever experienced if I could leave a negative review I would. They lost my package and all they could say was be patient. After I paid for two day shipping, I had to wait over a week for them to send another package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayvon, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear about your experience with receiving the camera. Hopefully you enjoy the camera. If you have any questions feel free to reach out to Sony Support. Thank you for choosing Sony. -Linda 12-5-25 Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    The lovely system we live in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit overheated. Returned ant Best Buy charge me return fee for a defective product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZVE10M2 camera. We are sorry to hear that you have to return the camera. For issues like this, we suggest you contact our phone support at 239-245-6360 so that we can assist your. Thank you for choosing Sony.
      Regards,
      Larry 7-23-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect Vlogging Camera!” • “Sharp, Fast, and Eas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony ZV-E10 II from Best Buy, and it has been an amazing addition to my gear. The image quality is sharp, colors are vibrant, and autofocus is lightning fast — especially for vlogging and content creation. The flip-out screen is super convenient for framing shots, and the camera is lightweight enough to carry around all day. I paired it with the Tamron 17–70mm lens, and the results are stunning, both for photos and 4K video. Low-light performance is impressive, though the battery life could be a bit better, so I recommend getting a spare. Best Buy’s pickup process was smooth, and the staff was helpful in answering my questions. Overall, I’m extremely happy with my purchase and would highly recommend this camera to beginners and experienced creators alike. Pros: • Excellent video and photo quality • Lightweight and portable • Great autofocus • Fully articulating screen Cons: • Battery life could be longer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshrafulP, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy hear you have found this camera perfect for your everyday adventures and vlogs. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support Sony_US

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