Customer Ratings & Reviews

Excellent service, the guys at Lakeland store are amazing, they fixed my problem a 100%, Im going to recommend this to everyone . My car sounds amazing.

The speakers were installed quickly and professionally by your team.

Installed 4 speakers, sub woofer, amp and bass knob. Samuel did an amazing job with 5 star customer service. Outstanding communication and top quality of work. Highly recommend this location and installer!

I felt that the geek squad leadership was very knowledgeable on all aspects of the install and product. Alex explained what was needed and was not trying to up-sale anything. He gave only suggestions and let me decide. The key to success was that Alex was approachable and caring. Very Good customer service.

One of the 4 original speakers, in my 2003 Chevy pickup, stopped working again (I replaced the same 1 several yrs ago, with OEM). I decided to try a modern speaker and when I heard the Kickers in the Best Buy store, I was sold ! The sound was so much "cleaner", louder and more detailed, I could hardly believe how much better the sound, in my truck, is now !

The Tech KZ is definitely one of the best Geek Squad agents that has come out to our home. He is very knowledgeable and explained what needed to be done and how it should work. He made sure if we had any questions we knew and understood what he was telling us. Thank you KZ for your professional service.

The staff at my local best buy did a great job on the install of my new Kenwood stereo and speakers. They were easy to work with and very professional. After the install the technician went over the set up of the stereo with me. The job was neat and clean, I have no complaints. If I were to have another stereo and speakers installed, I would have the staff at Best Buy perform it again for me.

I purchased the audio system from Brest Buys. However the supporting equipment that was needed install the equipment was wrong. Best Buy did not carry the proper equipment but the fellows found the correct equipment on-line. I purchasedd it on-line from another vendor. I brought the new equipment and the Geeks installed it for me at no additional cost. Thanks!

Install was great. Other than the greatly improved sound there was no way to know he had touched the vehicle

The geek squad mounted my 4 speakers and the sound great and they were fast to do it to and great service

The installation on my truck took a long time to schedule, however it was done while I was away on a hiking trip. When I returned I was impressed on how clean the installation of everything looked, sounded and performed. If you are ever at the Jantzen Beach Best Buy pray you get Ethan to be your installer, very knowledgeable and polite.

Had 6x9 installed didnt like the speakers and had them taking back out. Which was nice. They take them out for free if your not satisfied.

The Agent was of great help even when I first decide to by the product, so he recommended the right device with my available budget. He did an excellent job on the installation of the Pioneer CD/RADIO and speakers. He also gave me instruction on how to set it up, if I wanted to change any settings. The installation was done quick and clean.

The installer was very attentive to my questions pre-installation. Assisted with the appropriate items needed to complete the process. Once completed the installation process was clean and the sounds was fantastic, first time utilizing BestBuy for an installation. Job well done.

The installation was pretty quick and very easy for me. The employee was very transparent about the process and was very helpful.

Paco and his team did a great job installing front speakers on my Toyota Camry. They took the time to make sure that everything is installed properly. Will come back again for future installations.

The installation technician was experienced and knowledgeable. We appreciated his complete survey of the multiple installation components prior to beginning. He was thorough and explained the components we had purchased and how they would / would not work with our vehicle. I would recommend the technician at the Hickory, NC location. This was our 2nd installation with this tech.

Geek Squad did a fabulous job on the install that has a very clean look. So much it looks like it came with the vehicle. They were on time with completion and gave my daughter a quick tutorial with how to use. Highly recommend the geek squad!

I was very happy and satisfied what the installation of the speakers ,the technician was very nice and provided great service in a timely manner I would definitely recommend this service!!!

They replaced my front door speakers fast and easy. Kickers made a better sound than what I had.