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Customer reviews

Rating 4.6 out of 5 stars with 4461 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 4,461 reviews
  • Rated 5 out of 5 stars

    My new iPad is ready, thanks to Edgar’s efficiency

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    Posted .

    Edgar was so helpful!!! He was very knowledgeable, meticulous, soft spoken and kind beyond words. Thank you Edgar!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zagg shields is the best

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    Posted .

    Always purchase a zagg protective glass screen for all my electronics. It is the best way to protect all your screens from any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Service, Set up

    Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted .
    Owned for 1 month when reviewed.

    I had the Geek Squad install the tablet shield because I didn't want to mess it up. They did it in a few minutes and did a perfect job. They were very helpful and answered all of​ my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Set up, Technicians

    Rated 5 out of 5 stars

    Tablet Shield Installation (In-Store)

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    Posted .
    Owned for 1 month when reviewed.

    I asked the Geek Squad to install the Tablet Shield on to the Nintendo Switch that I was purchasing. I prefer to have the Geek Squad do the Installation as I want it done in store before I leave with my purchase. They are excellent at getting the Installation done properly with no bubbles or issues. I highly recommend having the Geek Squad do the Installation unless you are very good at doing it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Set up, Technicians

    Rated 5 out of 5 stars

    Shields up

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    Posted .

    Thanks to the Geek squad for installing my shield on mu nintendo switch yo!!!! It looks pretty sweet yo!!!

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Service

    Rated 5 out of 5 stars

    Great service

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    Posted .

    When they finally got to my ipad to put on the shield they did a great job only took him about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Technicians

    Rated 5 out of 5 stars

    They do the work. It’s stress free

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    Posted .

    Geek squad put my screen protector on so fast. And it’s a lifetime warranty on it if it cracks. No other way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .

    I was guided to the correct screen shield to purchase for my tablet, and given the choice to install it myself or opt for Best Buy to install. I chose the latter and was glad I did. The installation was quick but done very carefully with great attention to detail. It was obvious by the process and tools used that my installer was experienced in such installations, and that I could not have hoped to have done as well myself. Zero bubbles under the shield a month after installation makes it a worthwhile service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service, Great product applicatio

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    Posted .

    I went in the store without knowing anything about my new tablet and left feeling more confident having been shown helpful products to keep it safe and make it more user friendly. I did know I wanted a screen protector and found out if I purchased it there it could be placed on for me- the cost was negligible when thinking of ruining more than one trying to do it at home. I also learned about the phone screen protector and installation policy so I will buy my next one there and have it installed for the protection guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad praise but schedule an appointment!

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    Posted .

    Very knowledgeable and accommodating technician!! However I was not aware that should have scheduled an appointment for the service. There was a sign posted, but neither my friend or I saw it and waited in line over an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Shield installation

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    Posted .

    The GeekSquad personnel installed the protective shield on my IPad mini quickly and efficiently.I would never be able to do this properly without getting dirt and fingerprints all over it. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zagg screen protector installation

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    Posted .

    The employee was great about checking to see if the Zagg screen protector we needed was in stock since it was not on the shelf. It was and then they installed it for us on our new iPad. We now have a smooth surface and protection for the device and the backing of Best Buy and Zagg if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Protector for new IPAD

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    Posted .

    Purchased a new IPAD and needed to make sure the screen was protected. The agent was able to apply the screen protector quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .

    I couldn’t do this myself without it looking like a kindergarten project. The Geek Squad installed the screen protector quickly and perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad protector

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    Posted .

    Geek squad placed the screen protector on the iPad so we wouldn’t have to. A screen protector is a must, and having it done for us so we don’t mess it up is a definite must! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protection install,went perfect

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    Posted .

    The agent put my screen protector on with one little bubble at top.bubble is gone.they to;d me if didn’t go away they would redo it in a week ,but it worked itself out .all good .only thing is they charge 15 to install.with the size of my purchase 2000,seems like being nickel and domed to death,took literally 10 mins .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet shield installation

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    Posted .

    Always purchased the Greek squad installation for any of the tablets or phones that I purchased. As a general rule I’m not very good at installing these screen protectors and I find that they are more experienced and you don’t end up having bubbles or‘s weird spots in your tablet area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Breeze Installation

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    Posted .

    Best Buy sales representative, Nathan, took me over to The Geek Squad counter and hooked me up right after my purchase. The Geek Squad took care of me as soon as they could. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad

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    Posted .

    Geek Squad did a great job installing Zagg glass on my iPad Air 4. No bubbles; Quickly completed in less than ten minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted .

    I went to San Bernardino Best Buy Ahmed provide a great customer service and I hope he gets a raise

    I would recommend this to a friend