Customer Ratings & Reviews
- Model:
- 75S434
- |
- SKU:
- 6424069
Customer reviews
Rating 4.4 out of 5 stars with 615 reviews
(615 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the 75" Class 4 Series LED 4K UHD Smart Android TV for its exceptional picture quality, affordable price, and large screen. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the budget-friendly price point and the convenience of the Android TV platform. However, some users have expressed concerns about the slow response time, reliability issues, and the quality of the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, PriceCons mentioned:Backlight
Rated 4 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic value. A huge television with a good picture. Occasional problems with brightness, sharpness and audio sync.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, PriceCons mentioned:Backlight
Rated 4 out of 5 stars
Great tv for the price: Dark scenes no so great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big screen. Great price. love the Bluetooth. Easy to use. 4k images look great. I see only two issues with it but for the price, i can not seriously complain. First, dark scenes are not completely dark. there are shades (dark clouds): I think this is because the tv is direct lit and not full Array. My mother big brand tv was worst then this one with dark scenes and she paid 3+ time more . Second, I just wish it was Alexa instead of Google voice compatible. But i end up using the fire Cube and this work great controlling the tv, dvr cable box, and sound bar. Last, i will recommend this 75' tv for the price and the quality. It is better then some Big Brands. It has some limitations, but i can live with those and save lots of cash.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Backlight
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price. Features are good too. Size is insane...75 inches is a large tv and for the 499 black Friday its was a great deal. I probably would've paid the 799 if I knew it was this nice....the brightness out the box was set at 100 which for me was way to high but after a few tweaks picture looks great...
I would recommend this to a friend - Cons mentioned:Backlight
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Delivered by best buy first week of December. Have been using in our family room after mounting on the wall between the two windows. Not the brightest tv but didn't need top of the line since the windows are on the north side of the house so sunlight glare not an issue.
I would recommend this to a friend - Pros mentioned:Tv qualityCons mentioned:Backlight
Rated 1 out of 5 stars
Dead on arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this on cyber monday for $499. My expectations were low for a tv this size at this price. I was expecting a low quality seeing as it still has the same amount of pixels as a smaller tv. What I did not expect is it to not work at all. It arrived yesterday. I opened it and at first the screen came on and it made a sound...and then it turned off. It did not turn back on. and it did not make any sounds. I called TCL customer support and they guided me through the process that is supposed to reset tv. They said it is likely a faulty backlight and to return it to best buy since I am within my return period.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sandwich,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Backlight
Rated 3 out of 5 stars
It's a big cheap TV and that's about it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You probably know what you're getting when you buy a big cheap TV like this. The built-in apps are slow, there aren't a lot of customization options, the color and brightness aren't great, HDMI-CEC support is lacking, the TV speakers suck, etc., etc. I do recommend it if you can get it on sale and will use it in a secondary room. Just don't use this as your main TV or you'll probably be disappointed.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Glowblue,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Backlight
Rated 1 out of 5 stars
Black screen a week after one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had my 75-in TCL Android TV a little over a year I bought it in March of 21 and it is already black screen and don't do nothing very weak intelligence and no easy fixes for it on the internet
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Backlight
Rated 1 out of 5 stars
Screen flickering colors one year out of warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy cheap tvs!!! Lasted just over a year and now is out of warranty..... screen keeps flashing different colors while watching... If you do buy a cheap tv GET THE EXTENDED WARRANTY!!! Will never buy TCL again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Backlight
Rated 1 out of 5 stars
Damaged
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I ordered had a bent screen at the top causing a crease down the center when viewing. Had to return.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Backlight
Rated 1 out of 5 stars
look elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight went out after 3 years. OS ran slow and TCL stopped updating after about a year. Had to throw it out. I will not by another TCL TV again.
No, I would not recommend this to a friend - Cons mentioned:Backlight
Rated 1 out of 5 stars
Horrible . It now has a black screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item has a black screen with no sound after 2 years
No, I would not recommend this to a friend - Cons mentioned:Backlight
Rated 1 out of 5 stars
Common Failure after warranty.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL TVs have a history of failed backlights just beyond warranty. Mine is 17 months old and failed. It costs more to fix than to replace. I recommend researching “TCL Screen Black with sound”.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello JdNH,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.