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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 113 reviews

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  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 113 reviews
  • Rated 5 out of 5 stars

    Great system for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy and quick set up out of the box. They link together easily from the app. Speeds are great, and have had no connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worked very well! Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now You See IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the installation it's range is worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first week this device minda struggled for some reason but bow it works a lot better. I have my Pc, gaming system, a few laptops and more hooked up and rhey all work great. At random moments it drops signal but only briefly. This is not often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works gtear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job In no time at all they help bring great connections throughout my daughter’s townhouse. It’s made her life much easier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hoping to replace rented Spectrum equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace Spectrum router and spectrum pods which I have to rent from Spectrum monthly and I wanted better Wi-Fi speeds. This system actually lowered my speeds. I had read that if you set it up in access point mode it would be better but lack of good instructions in the install app caused me to not be able to get it to work in this mode so I returned it.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi DavidA,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    the best mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly agree, it’s the most bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decco 3600

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Satisfied with my purchase. It is easy-to-use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew King is always helpful when we call or come in the store on 71st in Tulsa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good and made my internt faster and more reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as stated. Overall happy with them. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi Networking foer your home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Deco product has been great and boosted our home WiFi coverage. In addition, the customer support from TP Link was amazing. Would highly suggest this product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wishing for Better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the technology and features but it doesn’t cover what we need it to so we are returning it.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi BrWa,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in optimal proximity to each other.

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 3 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contstant trying to figure out why the connections keep dropping and the connection is bad with 3 of them spaces out compared to the one traditional router setup. It is driving me up the walls. Maybe I have to set it up differently for each device? It’s not plug in ready for sure.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Danny,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date, and your Deco units are optimally positioned within your home and in proximity to each other. Depending on the size, layout, and coverage needs of your home, you can temporarily try using two units instead of 3.

      Our support team is always happy to help answer any questions about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 4 out of 5 stars

    Home Wi-Fi Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install as I used it to replace the existing Verizon infrastructure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    had to go with eero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maybe it's just our house, but this system did not work nearly as well as the Eero we ended up buying

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi dbuysstuff,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 1 out of 5 stars

    Pure trash and junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash trash trash trash 1 GB/S connection speed. Fastest speed this thing can manage? 20 KB/s. Great for dial up; sucks for anything modern. Save your money, and to anyone who worked on this: you deserve to be unemployed and starving.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Noone,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in optimal proximity to each other.

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 1 out of 5 stars

    Will work only if modem is centrally located.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be plug in play. Purchased a mesh system because Internet coverage from my ISP and their router was poor in some of my house. Purchased mesh system, thinking I could have nodes that would talk to each other and provide signal at my intended location. (Like previous mesh systems I've had) Not so. Each satellite **only connects to the main modem**, which is at ISP modem location. I thought separate nodes would talk to each other and piggyback wifi, providing better coverage at intended location. What I have basically now is same problem as I started with. The farthest node does not talk to the node right below it on first floor, but rather to the main node (the farthest node), which is by ISP modem. No way to select how each satellite connects to each other. Defeats the whole purpose of mesh. Should've stuck with the other brand beginning with A. At least with that one, I knew that I would get decent coverage because of the piggyback option

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      All Mesh systems operate in similar function as TP-Link Deco. The satellite units will attempt to create a direct link to the main unit. If the main unit is not available or the connection is too poor then a satellite will connect to another satellite. Satellites will also connect to each other if the link between the satellite and the main unit is broken. Additionally relay connections typically have poorer performance than direct links, even if that satellite unit is close to another satellite. If you have concerns you would like to specifically address with Support. Please reach out to us at [email protected].

      Best Regards

      TP-Link Systems Technical Support. tplink

  • Rated 1 out of 5 stars

    Complicated Instillation Process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I plugged them in, I attempted to access TP-Link's website to activate the security features and to register my products. I could not successfully do that . My first internet connection was in 1999 and it was dial up telephone internet. It shouldn't be that difficult to have secure, stand alone wi-fi in my house.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Tyler,

      We would like to collect more information related to your concern. Registering the product is not a requirement for setting up a Deco system. All you need is your ISP service, a compatible modem for that service, and the Deco app. Once you create an account, the app can take you through the step-by-step process of installing and configuring the Deco system. Please call us at 866-225-8139 or email [email protected] at your convenience. Support is available 24-hours a day.

      Best regards

      TP-Link Systems Support. tplink

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Fast and no Lag

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TP-Link Deco BE3600 Dual Band WiFi 7 Mesh System 3 Pack has been a great addition to my network. Internet speed is very stable, and it is a super simple set up. I have come to find out that this can be interconnected with other Deco wifi systems. So if you have 3 of the other Deco you can add these also to expand the network even more. It can provide up to 1 Gbps when hardwired. it provides up to 6,500 sq ft of coverage which is fantastic for bigger homes. Getting all the devices in your home connected will not be an issue since it can have 150 plus devices. WiFi 7 is the latest technology available. Each Deco is small in size will need to sit on top of a desk or table. I wish it had wall mount capability, but it does not. The devices are very simple to set up with the Deco app. The app makes things very simple and easy to use. It allows you to run speed test and see how many devices you have connected as well as setting up a guest account. Overall, very happy and satisfied with the wifi 7 mesh system and would recommend it if you are looking to upgrade you wifi routers.

    I would recommend this to a friend
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