Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18756 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 18,756 reviews
  • Rated 5 out of 5 stars

    Well installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quickly done. The features of this TV were well explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV very well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They setup my new 75 “TV and haul away the old with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 55 inch Samsung TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my 55 inch Samsung TV. Owen at Best Buy in Flowood, helped with my purchase. Owen told me the difference in the TV’s. Owen was very knowledgeable and did not mind taking time with me to be sure that all of my questions were answered. With that information, I then decided to purchase my TV. When the Geek Squad came, they connected my TV to my internet and set everything up. They took away my old TV and stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris set up my TV and sound at quickly and efficiently. He then spent time with us explaining the functions of our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 75 in TV quickly and with minimal disruption. They are clean and through and hauled away the old one. Very certious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did an excellent job .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personnel set up my TV and give me instructions onhow to utilize the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Solved the Multiple Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians solved some horrific problems for us. Our surround system was disconnected and we had multiple connection issues because of DiskTV and DSL internet. The photo shows it wasn’t a straight forward connection. They solved every problem, and now we have a great picture and surround sound! Not only that, our Sonos system was malfunctioning (a reflection of the Sonos brand’s mix of incompatible devices)—the techs also solved that for us and explained it all in simple enough terms that we understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad earned five stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative did an excellent job in hooking up my tv and showing me how to use the controls. He cleaned up after he was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the tech installed and transfered all within 1 hr...computer n printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garlen is the man exceptional service tech specialist solved issues having w/ sound resolved it. Very satisfied w/ both techs. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and mounted tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech delivered 50 inch tv and mounted it And perfect connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV and DVD player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad dod a great job of installing our new TV and DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV were wonderful; knew what they were doing for sure! Very personable, neat and well experinced. Will defintely use Best Buy again and get Geek Squad service also with my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" tv setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two geek tecks arrived on time, removed old tv, set up new tv including fire tv stick, vcr, dvr and sound bar. Greatvjib

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome agent. He installed my TV just the way I like it. Thanks for your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and quick with the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It saves my daily workout.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good experience, the guy who did the service did a great job, and I was very happy with it. I’m sure he hasn’t seen anything quite like this before but no problem he did a first class job. I had a very old TV in front of my stairmaster, and I cannot be on the stairmaster without watching TV, so he did what I thought was almost impossible, and I am back to being able to go on my stairmaster every morning and get my workout done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasant and great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and connect. Agent Dustin helpful and great attitude. Fireplace insert didn’t work bet he had a replacement schedule to be delivered in a couple weeks by end of day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Geeks were courteous and very knowledgeable. It took them no time to have my tv installed !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new OLED TV it is completely awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new OLED TV it is completely awesome tied in with the Sonos system it’s incredible and the geek squad did a phenomenal job installing it I will attach a picture but it’s just tremendous

    I would recommend this to a friend