Customer Ratings & Reviews

Anthony Sanchez and Rodrigo Nonoal did an outstanding job mounting my TV! They were incredibly knowledgeable, quick, and efficient, and handled everything with the utmost professionalism. On top of that, they were polite and respectful throughout the entire process. I couldn’t be happier with the result. Highly recommend this team if you want the job done right!

Geek Squad provided excellent service, setting up my new TV with care and efficiency. They were punctual, moved the TV upstairs, assembled it, and cleaned up. Highly recommend and would use again!

The Geek Squad is a professional and knowledgeable team that works perfectly together, know their job in setting up whatever equipment is needed for the purchases we bought. Always ready to explain how to use purchased items. Never rushing to complete installment. Five Star team.

There was a two man team that delivered the TV and set up. They were very professional. They performed the installation is a quick and efficient manner. They ansered my questions and explained the TV controls.

The Geek Squad did a great job mounting my TV and hooking it up to every device I asked them to and making it sound great with my surround sound!

The technicians were very thorough and professional. They connected all of you equipment and gave instructions as to how to use the remote to access all of our available networks. I would recommend them to make the installation completely painless

Geek squad was great, set up and clean was fantastic. Worth the money to have them install the tv. Highly recommend, geek squad answered all my questions and paired with my sound system to work all under one remote. Very happy.

These installers were excellent. they were very willing to go the extra mile to make sure we understood how to operate TV and other items including apps. I would highly recommend them.

Agents set up my 65" Samsung TV, reviewed my new TV remote smart functions, including access to streaming channels (Apple TV, HULU etc.). They were quick, efficient and made sure we were comfortable using new controller before removing all shipping materials and hitting the road.

My positive reviews On this particular purchase and set up, of my new LG - 65" Class 99 Series QNED Mini-LED 8K Smart TV... I wholeheartedly have to extend my gratitude to John T and Markel C, from the Geek Squad sservices... The Geek Squad Home theater agents, Markel C, and John T, we're professional and very polite and courteous as well as knowledgeable Markel K, an John T had not only professionally set up the TV and head demonstrated the advanced picture features, For optimizing the TVs, best picture viewing quality, for my living rooms lighting conditions... I give them five stars, Footnote: regarding their professionalism and courtesied... John T, had noticed the new carpeting... I had mentioned to John they can wipe their shoes on the welcome mat, to help preserve the new carpeting... John T, and Markel Geek Squad Home theater agents had earned are highest regards... They removed their shoes on their own volition... "(To John T, and Markel K. Thank you gentlemen)" "(I give you five stars)", *****

The setup was easy and painless. He explained everything I needed to know and was very patient and knowledgeable with my questions. Definitely worth it!

Jeff and the other gentleman that set up my system did a fabulous job!!! In addition, took the time to walk me through step by step how everything works. Very professional and courteous!!! Jeff did a previous install for me. I was so glad to have him back.

Excellent delivery, installation, and haul away service. The technician was knowledgeable and set everything up quickly. He answered all of my questions and had helpful tips for getting the best picture and sound from my new TV.

This made things so easy and worry free. I am somewhat impatient, so it was a pleasure getting all the apps loaded and working properly, in addition to teaching me how to use the tv and remote properly. The tech was pleasant, on time and patient . He listened well and answered my questions effectively!

The guys that showed up to set up our TV were amazing. They mounted our 98 inch TV to the wall. We already had the mount up to help with preparing but then we had mounted it much too high on the wall based on the location of where it had to be mounted to the back of the TV. They were awesome, they remounted the mount and put the TV up for us and it looks amazing. They were courteous, friendly and on time and did a great job of getting us all set-up.

The geek squad fully removed my old TV, installed and completely set up my OLED and answered all of my questions. Josh was fantastic and extremely knowledgeable about not just the TV, but Audio/video in general. We had some very good discussions about various products and features.

The agents got my sound bar back working and also got my DVD hooked up correctly. My TV channels were not staying in the TV guide due to not receiving a signal until a new antenna was hooked up to the 2 year old TV. The LG channels also are not operational due to not being able to connect to my WiFi. Password does not seem to work after modem disconnected from wall being painted.

good job rite on time &new what they were doing Thank You

Kurt, lead installer, and helpers, Damian and Dan, were super professional, efficient, and knowledgeable. They arrived when expected, installed a 55-inch TV and a 24-inch TV. Everything was hooked up and worked perfectly. They made sure that I understood how each worked and used language that a non-tech person could understand without talking down to me. They were super careful to clean up and remove all packing materials. As part of my contract, they removed the old TV. I was so pleased with Kurt and his team.

The TV set up was the first time I paid for this and the geek squad was great. They came and set up my tv and tv stand and they did it all in a very quick and efficient manner. The guys were very nice and took their time to make it nice and then even spent the time to explain how the tv worked and made sure my Xbox One and direct tv and sound bar were all connected properly and that I understood the maneuvering of the controls and apps. I definitely think it eliminates a stress that can come with connecting all your extra components to your television and figuring out the functions and that the tv is working properly. Geek squad makes sure you are ok with the new tv and the way it all looks and they make it look neat and clean too. So I couldn’t say anything negative about any part of the experience. Great job by Best Buy.