Customer Ratings & Reviews

The team that showed up, was extremely knowledgeable and took care of my delivery. Setup my television, went through the features, and now, I'm ready for football season!

THE GEEK SQUAD SERVICE TECHNICIAN ARRIVED ON TIME AND BEGIN ANALYZING THE PROBLEM WITH THE WI-FI. HE DISCOVERED THE CONNECTION TO THE TV WAS NOT WORKING AND WAS ABLE TO FIND ANOTHER WAY TO BRING VIDEO AND SOUND TO THE TV WHICH WAS LOCATED IN THE POOL AREA. HE EXPLAINED IN DETAIL WHAT HE DID TO CORRECT THE PROBLEM. ANY QUESTIONS WE HAD WERE RESPONDED TO PROMPTLY AND IN A CONCISE MANNER. ALSO, HE PROVIDED INFORMATION ON THE USE STREAMING FOR TV PROGRAMS. HE WAS HELPFUL AND FRIENDLY WHICH MADE FOR AN OVERALL PLEASANT EXPERIENCE.

In a much shorter time and with more efficiency and knowledge than I would have had, Jeffrey Witt installed our new TV and helped me understand thoroughly how it works. I really appreciate all the information he gave me.

Very professional and efficient. Knowledgeable of products installed

Very good, efficient and professional. The guys were very knowledgeable.

One of the best, if not the absolute best, in-home service calls. The techs got here on time, set up the TV, moved the TV cabinet into position, made sure I understood how it worked, and cleaned up everything. These two guys were outstanding. Couple that with the in-store help i got from Alex, and the whole thing has just been great.

The guys (2) that came to the house were very considerate of my home and carefully moved the TV in to set up spot. They were knowledgeable for easy quick set up and adjusted the height and width of the legs for proper stance and maximum viewing. They also schooled me on how to use the new TV. All hook ups were done for my DVD player and they answered all questions we had. Great team

David fixed a very stubborn problem that was preventing a paid for entertainment site download that even the agents furnishing the site could not resolve! I am very grateful for the professional assistance! Long live the Geek Squad!!

The agents mounted my TV expertly. They were knowledgeable and extremely efficient

Geek Squad set up my TV placed it on TV stand and connected to all my devices. showed me how the remotes worked and get to the apps. to stream movies and shows.

The Agent was on time, very friendly, courteous, and professional. Everything was done correctly and in a timely manner.

Chris and Jules did an excellent job setting up my 43" SAMSUNG 4K TV. Also they set up my BLU-RAY DVD player, and VCR. And they showed me how to add streaming networks to my tv. Also explained to me how the remote does not need batteries. They were great because this is my first smart tv that I have purchased from BESTBUY. Also they cleaned up all the trash after the installation of my SAMSUNG 43" 4K smart Tizen tv. The service was well worth the money.

The two guys who installed my Samsung TV did a great job! They arrived on time, set up the TV, cleaned up the packaging materials, made sure all my apps worked, and answered all my questions. I highly recommend their services!

The agent did a good job setting tv. Explained some features.

Very professional installation fast and neat they even provide suggestions to better place my large TV and leave after cleaning everything excellent

Professional team of two. Had the tv installed and demonstrated how to program the TV for an optimized view. Job was completed in less than a half hour. Also called before coming to residence. Really great job and worth the expense!

Geek Squad Member was friendly, knowledgeable & very efficient. I was up & running in 30 minutes. He took the time to show me features I was unaware of & finding them very helpful. Geek Squad service members are SO much better than contractors I have had.

The agents set up my tv and checked and set up a number of other electronic devices. They were very knowledgeable and courteous. I would highly recommend the Geek Squad to anyone who needs service. I plan to continue my service plan indefinitely.

The Geek Squad bought the TV in did all of the setup. They showed me how different functions on it worked and how to get to them. They made sure I was comfortable using the set. a big thank you to the team.

The Geek Squad agents were in and out in a Jiffy and had everything hooked up and working properly. They explained everything to me so that I was aware of what was going on. Very professional. I would recommend the Geek Squad service to anyone purchasing a new Television and sound system to go with it. Thank you so much.