Customer Ratings & Reviews

BEST YET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The agents set up my TV and hooked up all the peripherals, including an old VHS. They also set up my streaming stations and made it very easy to find everything. I'm happy they did it. I'm computer literate, but it would have taken me hours longer.

The agents had to carry the tv upstairs before unboxing and setting it on the stand and did a very careful job. They praised the stand we bought for it and offered suggestions on how to best use it. In addition, they connected a player, tested the remote, offered to connect to wi fi, and answered a number of our questions.

The team arrived during the time window given. They were courteous, efficient and very helpful. They quickly set up our TV, linked it to the internet, and set up the features I wanted. I would definitely have the geek squad set up any future purchases.

The agents removed by existing television, unpacked, and installed my newly purchased Best Buy TV in a neat, orderly, and expeditious manner. They also explained how to use the television and remote.

They did a complete setup of tv and sonos arc, fast very very knowledgeable. Great job

It was great experience to have Geek Squad install my new TV. The tech practiced al cover precautions. He was on time, courteous, knowledgeable and efficient, He explained how to use the remotes and made certain I was able to operate the equipment. He cleaned up all debris and took away the old TV for recycling. I will continue to Geek Squad services.

Tv is fine. Adjustments are refined and the tv uses AI to select the picture you desire. Helps to know general software to maximize applications. LG has proprietary apps for music and movies.Geek squad was efficient with the basics but not so much with software and refined use.

The two team members that delivered and set up the new Samsung TV were superb. They completely set up the TV, adding all the apps that we had previously, provided guidance to tech challenged seniors on the operation, and removed the old TV. Both were polite and friendly. They were very clear in the descriptions and operations, making sure we understood.

Emmanuel and Taylor were terrific! They arrived on-time, were 100% knowledgeable and set up our new TV in quick time. They were able to answer all of our questions and provide us with additional information that we might need in the future. Great team!

They installed the product in a professional manner. They had to move some heavy furniture to get it in the right position. They removed all packaging and left the place clean. They vacuumed behind the old TV. They reprogrammed all my remotes and gave me advice on other equipment to replace my old home theater. They knew exactly what options to choose to set up all devices attached to the TV and they walked me through the operation of the features on the TV.

The Geek Squad Agents were SO helpful and professional. They set up two TVs (a 50" and a 65"), a TV base for one of them and rearranged the cords so that they're hidden. They explained things well and were very patient with us. The Geek Squad service has always been excellent, not only with the recent set up of our new TVs but also for the services on our laptops when needed. Love the Geek Squad!!!

The geek squad have visited my house several times in the last few months delivering and then switching out TVs . Each visit has exceeded my expectations. They are so friendly and knowledgeable ; totally worth the Best Buy protection plan .

The agents mounted my tv and connected all my devices. They were friendly, efficient, and knowledgeable. I was very pleased with their service.

THIS SET UP COULD NOT HAVE GONE ANY SMOOTHER. THE TWO GUYS WERE ON TIME AND HAD EVERYTHING READY TO ROCK IN IN A VERY SHORT TIME. OBVIOUSLY, THIS PAIR KNEW WHAT THEY WERE DOING AND WORKED WELL AS A TEAM. IT WAS SATISFYING TO KNOW THE DELIVERY AND SET UP FEE WAS WELL WORTH IT AND I AM CONFIDENT THE INSTALLTION WAS CORRECTLY DONE. GREAT JOB.

Superb assembly and installation by highly professional and competent technicians. Took the time to get the job fully done with friendly and helpful guidance to ensure I was fully trained to use my beautiful new tv system.

Team came in and were polite and quick to get to work. The setup was done about 2 years ago and never had an issue.

Geek Squad was very thorough in completing my new Sony TV set up. They removed my old TV. They unpacked my new TV. I went down the complete check list and they did everything that was on the list. They answered my questions politely and listened to my concerns. They cleaned up and removed all the boxes and packing material. They set up my remote control and made sure I could view my programing. They really came through for me. They did it right.

Installment team was spot on, a few minutes late but that was ok, stuff happens. Installment went smooth, guy's were knowledgeable, friendly, fast. Hope if I ever buy something and have it delivered from Best Buy, it's those guys knocking at the door.

The timing of the delivery and set up was extraordinary. Originally they offered the next morning service! The two men connected the TV and tested all features and additive connections, such a satellite, streaming channels, soundbar and DVD/Bluray. They then took the time to show me the features of the remote.