Customer Ratings & Reviews

Very professional and knowledgeable. Helped me get everything set up correctly. Explained to me very thoroughly all the functions of the TV.

Very professional and efficient. Knowledgeable of products installed

These gentlemen showed up on time. Called to let me know when they would arrive. Set up the tv on arrival, covered their shoes and very professional. They answered every question I had. I will definitely use them again when I get a 70 in. Explained warranty on the tv and whom to contact. i had a pleasant experience. !!!

From the installation to the actual use of the TV has been an outstanding experience. The technician that delivered and setup the TV went beyond what would be a normal delivery and to fit the TV into an existing space. The actual TV setup and operation was explained in great detail and was appreciated by my wife and myself. The TV works great. BestBuy's customer service from the ordering to delivery to setup was done in a total professional manner. I will shop at BestBuy for all my video and audio needs. A very satisfied customer, JOB WELL DONE!!

Aaron delivered the TV and Blue Ray player and set up the whole works. The location made it a little difficult but he handled it like a champ, He then set up the cable remotes and had everything synced together and explained everything to me. Being old school and technologically challenged, I really appreciated it.

The Geek Squad delivered and set up my new Samsung QLED TV quickly and programed my cable remote with all the information needed to control every feature of my TV into one remote. The Geek Squad techs were very cordial and knowledgeable and answered all are question and removed all packing materials.

Technicians set up the tv, programmed the apps, and demonstrated how to use them (and how to make changes if I choose to in the future).

The techs/installers were excellent!!! They completed the install in less time than I had anticipated, including clean-up. They also set-up the TV and remote control. Then they reviewed the operation of the TV and answered our questions.

The Geek Squad team who delivered and set up my new LG G4 OLED were fantastic. They provided great communication leading up to the delivery, they wore shoe coverings in my apartment, and truly were a pleasure to work with. They set up the tv carefully and efficiently and made sure all my questions were answered. It’s the main reason I ordered from Best Buy since they’re one of the only places that offers setup around me, and they exceeded my expectations. I would recommend them without any hesitation.

The guys were very knowledgeable and set the TV up in short amount of time. They were also very honest as I accidentally gave a fifty folded in with the tip I gave them and they brought it back to me. The only problem I had was it was supposed to be delivered 3 days earlier and I got no notice that it wasn't going to be delivered.

This Sony Bravia 85 inch Google TV is just crazy big. I’d love the clarity of the picture but it is a Sony so that is to be expected. And the Google TV it’s so easy to use to find favorite movies or apps.

My Delivery/Unboxing//Install/Setup was about 1/2-hour total. Though me setup was easy (Place on TV Stand) it was done professionally. They tuned On and setup all the settings at startup. They also set up the Apps I use.

The Geek Squad was able to install my new HDTV to existing sound components I still had without problems. My older HDTV had been broken during a household move; they were able to remove it without any of the screen's shards breaking off and causing a dangerous mess. The setup to the sound bar & subwoofer was complicated; they were able to get this done correctly the first time.

We purchased 65 inch Sony tv at Best Buy. They delivered the TV and it was installed. It cost to install the tv but we are glad that we had it done. We are very happy with the tv. We get many extra programs that we like. We are enjoying what we purchased.

Val was great at setting up the TV, giving instructions and answering all of our questions, He was patient, professional and knowledgeable. We really appreciate the awesome service we received from Val and Best Buy, Thank you!

One of the best, if not the absolute best, in-home service calls. The techs got here on time, set up the TV, moved the TV cabinet into position, made sure I understood how it worked, and cleaned up everything. These two guys were outstanding. Couple that with the in-store help i got from Alex, and the whole thing has just been great.

This service was worth the money. The techs installed my Samsung TV in what seemed to be record time. The set it up to all my devices and tested them. Afterwards he took the time to run through all the features and shortcuts. I was very impressed with his product knowledge and professionalism. Great Job Guys!

Geek Squad Agents did a great job installing and setting up the TV. They spent time with us making sure we were able to maneuver around the TV stations with the remote.

The tech people were (both times) polite and knowledgeable. They set up the tv and sound system. Levi Giles deserves a pay raise…very good at his job!

im very happy with this TCL 50 INCH QLED class 5 series the picture quality is excellent the clarity is great also. it is easy to operate if you read all the directions and settings involved i got a great price overall for a qled tv.