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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 38,670 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro and Alex did an amazing job mounting my TV on the wall. Quick and efficient with no mess. Love geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have hung my wall mounted TV’s myself. I decided to contract with the Geek Squad this time because I wanted a more professional installation.... and I got it. Thanks Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer explained everything before and after install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv very quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sharon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had coverings on their feet, mounted tv with no problems & took away packaging. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of my devices. Most definitely will be using them again in the near future!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service mounting a large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Natalie and Ryan had to be the best team I’ve seen!! Great job in all aspects!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came they were very respectful of you're house they wore coverings over their shoes, discuss where and how I want the TV I had my own TV mount that they put it together and mounted my TV. Then they program all your gadets to your new TV, and when they were done cleaned up everything. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having the Best Buy team install in my opinion. They were quick and the mount is installed correctly. I did ask them to move to the left a bit and they moved it to exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squared away and accurate. Terrific service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wearing booties and white gloves. The lead man, Kennan, was like a hospital technician. His helper was also squared away. I trusted their ability completely. They mounted a 65" TV on a Sanus wall mount perfectly centered in my media room. They cleaned up and even took the giant box away with them so it didn't have to go out in my garbage. They were so good, I bought a plan where they discount their services for further installations, which I just happen to want. TVs on walls are so cool!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys came in quickly. Set up a Safe work perimeter. Mask and booties cave quick set and informed me how to use the setup. Great quick job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Specialist! Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex called ahead, to make sure we were ready for him. He came with a partner to install our 85" TV. Both took their time making sure we like where it would be placed on wall. Took measurements, and made sure everything was level when completed. He even helped set up our TV , and made sure new speaker worked with it! Thanks Alex!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with setting up my mounted TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and made some recommendations regarding my configuration. They went above and beyond!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeat samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, very happy with the tv and pleasant installers

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by the installers! Their attention to detail was phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my tv,great picture and good definition. This is a quality tv hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service bar none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchase to set-up,was exceptional. My sales rep, Casey Hicks, provided superior customer service. He listened to what I wanted, then made recommendations. I ended up with an awesome mounted tv, sound bar, DVD player, and they set up everything with my cable box. The Geek Squad was Nick & Dallas. I just need to hit one button to get it going. I love, love, love it! Casey, Nick & Dallas are examples of how to treat a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the quality of people and service. Can’t say anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and prompt service, came on time and answer all questions and concerns.

    I would recommend this to a friend
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