Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4305 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the ample storage, ease of use, and reliability of the My Passport 4TB External USB 3.0 Portable Hard Drive. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection, while some find the included software less than ideal and have noted minor design preferences. The price-to-performance ratio also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 4,305 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact drive tons of storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect external drive for anyone on the go. Powered by your laptop USB port and small size make it perfect to throw in your laptop case. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Excellant product for such a price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hard drive is very nice.it connect easily with apple and regular laptop. Price is very competitive. Best buy matches the price that feature is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage
    Cons mentioned:
    Design

    Rated 4 out of 5 stars

    WD reliability at a great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon much stirage, so little money. Live the sheer amount of storage in such a portable package! Great price too! Could have a sleeker look but there's different colors to pick from if you need

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very efficient and small in size if you are looking for extra space for a laptop or you don't have that much room on your computer desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Lots of space, very easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item based on the ease of use, capacity, and reliability. I have purchased previous Passports and this one is just as easy to use. You just plug it in to your PC and it's ready to go! The software makes it easy to back up your data. In addition, the Western Digital brand is one I can trust as my previous ones are still running strong - I just needed one with more capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    Good Design and quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are basically a standard product nowadays. 4TB is a great amount of backup storage for Time Machine use or for extended storage and back up for your needs. This product is a bit bigger in physical size than the old version as the enclosure is squared. They are also more stackable because of this and have a more modern look. Drives work great and area good price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    More Than Enough Room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since Sony announced the use of external drives for PS4 storage, I was looking for a big enough drive to store all those digital game downloads. I found a good brand and size that will last me for quite some time. It is also rated as one of the drives to buy for your PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Reliable, does what it intend to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have WD external drive before and running low on storage, I didn't hesitate buying this passport when it was on sale at BB. I usually store photos and videos on this external drive and never had any issue or loss data. With USB connection and portability there's no better than this. There you have it, good storage for files, photos, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Nice size and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and fair price. Needed to replace some old external drives which were still working but I was leary if then because of their age.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Seagate 4 TB HD and bought this WD 4 TB HD to ensure that I never lose all my data again. Maybe overkill but once bitten, twice shy after dropping my previous WD Passport HD. I use a File Sync program to keep these 2 HDs as mirror images. One thing I notice is that the WD is a bit more noisy than the Seagate, which I don't hear working at all. Not annoying and it is the only difference that I have detected so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works Great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to for extra storage for my xbox one. Cheaper than the official one. Easy to use, holds all my games and then some. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great small large capacity Hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice portable size, great capacity easy to use and set, as well as recall my items, may buy another if they get even a larger size

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great external SATA drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage in small package. Powered from your computer’s USB port and speed of USB 3 data transfer rates. Great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Tons of space at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this on a Playstation 4 Pro to expand the storage. Works great externally. USB bus powered, so no power brick needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good price for a 4 TB drive, I got this on sale for only a few dollars more than a 2 TB drive. This drive is nice because it has built-in hardware encryption, to keep your data secure. Also, on Windows 10 I was able to see all 4 TB available as a single drive which is nice. USB 3.0 makes this fast as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very compact and useful - easy to use and set up - it really was a simple plug and play, i would recommend it, for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Xbox One storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to give me storage for my Xbox One. It was plug and play and now I have 4tb of storage. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 4 out of 5 stars

    Compact, easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a desktop support technician, I was thinking about to purchase a storage device which I can carry on my pocket or backpack. So it will be very convenient to transfer data or backup user's profile, even install some software packages. This portable HD comes with 4TB volume, but only costs close to a 3TB drive. You really can't beat the price; It is really a bargain!! To operate this device is so easy, because it is plug-and play. Even a regular user can use it without any problem. The only thing I need right now is to get a protecting case for this little guy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really small in size but huge on storage this device was super easy to set up has worked great with my XBOX ONE X.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 4 out of 5 stars

    It works and it holds a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago, I bought a 40-gig portable drive to carry work home from the office. Before long, I replaced it with a 60, and labeled the first one "LIL," and the second one "BIG." Big was replaced with a 1Tb drive, which was replaced with a 2 Tb. I had a couple of 4Tb drives for local backup, but they required a wall wart for power. When I got a $150 credit for turning in my Note 7, I saw this 4Tb prtable drive and couldn't resist. It's been working as flawlessly as the two earlier Passports. I wonder how long it'll be before I move to a 6 or 8Tb portable?

    I would recommend this to a friend
Sponsored