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Customer Ratings & Reviews

Your price for this item is $104.99

Customer reviews

Rating 4.7 out of 5 stars with 1142 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,142 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive has many plug ins. Very easy to use and access the hard drive. Perfect for the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Fast and easy to set up back unit for your fav com

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of digital storage in a small, elegant package..easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product easy to set up and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used an external hard drive in the past but found I needed one to back up documents. I found this hard drive really easy to install and use. I was worried that it would be complicated and I would have a hard time getting it set up and utilizing it. That was not the case. It is a good size and easily portable if need be. I expected it to cost much more than it actually did. I am very happy with this purchase and should I ever run out of space, I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    GREAT BACKUP DRIVE FOR WORK, HOME & TRAVEL!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this small lightweight hard drive that I use for a backup drive. Especially easy to travel with!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to send media to a client. data transferred with no issues and the drive survive shipment and the client had no issues accessing the files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showing my age

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasably priced for its storage capacity and not too difficult to progam with the software provided. Lots of options on how and when to back up entire system. Small and light if you want to carry it with you, And I can remeber when I was glad to have a couple of kilobytes available!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has a lot of space to hold games. This was simple to set up and does not take up a lot of space. I have the silver one and it looks nice next to my black gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, it has good storage, it is very compact and light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD Sophistication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used WD External Hard Drives for years now and can say these drives are easily applicable to my devices. I bought this one for the speed and amount of storage for my particular application. I loaded my collection of 4K movies which numbers approximately 180+ and the USB 3.0 is stable and has less corruption in my opinion but it's still always safe and a good idea to backup your files. Plus I love the look. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    WD My Passport Ultra Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external USB hard drive. Not too large. Once it is set up, it is very easy to use. Set-up took me a bit of time and I had to read the instructions carefully. But I did it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great, reliable external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external drive that would comfortably back up all of my files from my laptop, and this one did the job perfectly! My previous external drive (also a WD) was not big enough to do the job anymore but is still working fine as an added backup for certain things. I've come to trust the WD brand to work right out of the box and last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Plug and play. Easy to use. Backup for my primary computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Lightweight and durable!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight makes it perfect to pack in any laptop case! Great for the everyday use and is super reliable! I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this is amazing I carry everywhere I go it have helped me save so much space on my phone my computer my tablet. lightweight, easy to use it work both on your phone and computer or laptop. I'm able to store summer stuff on here and I still have enough space. One of the best decision I ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! High capacity in a small, portable, reasonably priced package.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value for 2TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cost-effective portable drive for the amount of storage it has. I was able to reformat it to ExFat in seconds so I could use it between PC and Mac machines. In this application, I don't use it to backup my PC or with Time Machine for my MacBook. I simply use it like a drive or SD card with Explorer and Finder. I took a while to copy all the files to it, but I now have this drive to archive them. I was able to clear out files on my MacBook to free up space on its SSD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and light. Easy to carry with you! Plenty of storage for school documents.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Portable harddrive worth the $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for backing up our company books. WD is always my go to for storage that won’t degrade

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can save all my information and have it at hand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great little drive...literally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same line of HDs from Western Digital for a few years. I use them for weekly back ups. I’d dropped one of the original drives which crashed the head on the drive rendering it useless (another reason for multiple backups). In doing so, I had already decided to buy the exact same drive only to find out that they are now even smaller, and lighter! Same reliability and ease of use. Just smaller, lighter, and easier to store away more of them. Another win for Western Digital.

    I would recommend this to a friend
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