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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 1081 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,081 reviews
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has a lot of space to hold games. This was simple to set up and does not take up a lot of space. I have the silver one and it looks nice next to my black gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles all my files no problem, I'm very Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD Sophistication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used WD External Hard Drives for years now and can say these drives are easily applicable to my devices. I bought this one for the speed and amount of storage for my particular application. I loaded my collection of 4K movies which numbers approximately 180+ and the USB 3.0 is stable and has less corruption in my opinion but it's still always safe and a good idea to backup your files. Plus I love the look. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nifty little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about a zillion pictures and they all fit, and I have a lot more room to add other files I don't need to keep on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Portable harddrive worth the $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for backing up our company books. WD is always my go to for storage that won’t degrade

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great, reliable external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external drive that would comfortably back up all of my files from my laptop, and this one did the job perfectly! My previous external drive (also a WD) was not big enough to do the job anymore but is still working fine as an added backup for certain things. I've come to trust the WD brand to work right out of the box and last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and easy to use, would highly recommend this product to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Long-Term Storage Solution

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is a reliable, long-lasting storage solution that has performed flawlessly for over a year. It offers fast data transfer speeds and ample capacity without any issues. To ensure continued longevity and data integrity, always eject it properly and treat it with care.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Extended HD for Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expansion HD for Xbox. Have older models for my Xbox and no issues. Great product. Highly recommend for any console.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Lightweight and durable!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight makes it perfect to pack in any laptop case! Great for the everyday use and is super reliable! I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase definitely has the perfect amount of storage I needed for my computer. Very comparable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this is amazing I carry everywhere I go it have helped me save so much space on my phone my computer my tablet. lightweight, easy to use it work both on your phone and computer or laptop. I'm able to store summer stuff on here and I still have enough space. One of the best decision I ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is nice and compact. Perfect for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was Just what I needed! Affordable and functional, I backed up my laptop and still have enough space for more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! High capacity in a small, portable, reasonably priced package.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Hard drive drives hard!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great hard drive, especially for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and light. Easy to carry with you! Plenty of storage for school documents.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value for 2TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cost-effective portable drive for the amount of storage it has. I was able to reformat it to ExFat in seconds so I could use it between PC and Mac machines. In this application, I don't use it to backup my PC or with Time Machine for my MacBook. I simply use it like a drive or SD card with Explorer and Finder. I took a while to copy all the files to it, but I now have this drive to archive them. I was able to clear out files on my MacBook to free up space on its SSD drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best backup external hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve needed to backup my laptop for a while but didn’t know how. This was so so easy to set up and backup! I was able to finish everything in minutes. I’m now going to backup every Sunday night - in minutes. Easy! Breath of fresh air!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect for what is needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, compact and sizable for what I need. Easy to save items, fits great in pocket when I need to take the laptop with me. Stays connected for when I need to save. Works wonderful!

    I would recommend this to a friend
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