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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,069 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to handle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets what I need, easy to use, very affordable price, easy software management

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unneeded software comes build in

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Time Machine, you need to format for Apple. It comes with WD software that isn't needed and automatically downloads. A bother since it's not needed with my MacAir, but otherwise it was a good purchase and does its job for a decent price .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, performs great, software is easy to use and works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Dollar Bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up as a back up drive. Convenient small size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wpd highly recommend. Easy to use and slim. Perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Reliable Backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tune up on my computer. Geek Squad recommended I needed back for my files. The associate helping me went into the stock room to find this item. Good price, easy to back up files. Solves the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and fast. Needs formatting for MacOS u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's surprisingly lightweight and thin. It needs to be reformatted with Apple's DiskUtility in the APFS format for use on a Mac. It's pretty fast writing and reading.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This potable hard drive is very easy to use, just plugged it in and started transferring pictures. I was able to take it on a trip and easily present the pictures to the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Small but Mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device for the price, easy to install. Works great as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Get help setting up from geek squad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is comparable with Mac OS I realized that the setting up process it a bit tricky. There aren't really good instructions on how to set it up, but Geek squad can be very helpful with setup. It's wonderful for work storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Not bulky and good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Good Experience so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, easy to use, sturdy with great capacity. While the security feature is a good one, one has to unlock the drive manually to perform a backup. If there is a way for this to happen automatically via the automated backup schedule, I have yet to discover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Back-Up HD to use for Time Machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous back-up HD was filled to capacity and Apple's Time Machine would not delete older back-ups. Hence, the purchase of this WD-My Passport back-up HD. I've used it once, and it took about 2 1/2 hours for the first back-up. All worked well. Set-up is a no brainer, I look forward to using this WD-My Passport back-up HD for a few more years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new type C connection. Thin model this time around. Comes with a 3.0 A USB adapter. The cable supplied to type C to type C for those PC's with that connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD Ultra 2 TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second WD ULTRA I have purchased. Currently have the 2 TB version. Installed it with no effort, on lines in a matter of minutes. Currently have backup with no problems. I might also add I had no problems with my first WD and I have no reason to think I will have any problems with my latest WD Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Light, Fast and quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small size, quite and fast hd that exceeded my expectations! A lot of extras software comes with it that will help you mange and secure your media! Easy to use. Great price, totally loved it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    External Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact easy to use and easy to download best price for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storing My Data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well and easy to install and use. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and stores all my games perfectly. Good size too

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Light and fast for a mechanical HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a mechanical HD, it surprisingly fast and its size and weight are light. I have it velcroed to the lid of my laptop. I also have the 4 Tb version and it is much heavier and is twice as thick.

    I would recommend this to a friend
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