Customer Ratings & Reviews

I recently purchased the Samsung Galaxy A16 5G (128GB) from Best Buy, and I couldn’t be happier! The phone is fast, sleek, and has a beautiful display. The 5G connection is super quick, and the battery easily lasts me all day — even with heavy use. The camera takes clear, vibrant photos, and there’s plenty of storage for my apps, pictures, and videos. Best Buy made the whole process smooth and easy. The staff was helpful, answered all my questions, and made sure my phone was set up before I left. The price was great for the features you get — it feels like a premium phone at an affordable cost. Overall, I’m very satisfied with both the phone and the service at Best Buy. Highly recommend the Galaxy A16 5G for anyone looking for a reliable, stylish, and affordable smartphone!

For an inexpensive option, this samsung model is great and works just fine. I add my own sd card and use for added storage capability. This is a great phone for anyone, especially those needing internet or email anytime. Just be sure to get a hood phone case as samsung phones need them. Camera acceptable and good battery life

The itel A16 is a solid phone for everyday use.It’s lightweight, easy to set up and works smoothly for calls,texting, browsing, and social media,The battery lasts well throughout the day, and the design looks nice for a budget phone. Great value for the price and a good buy from Best Buy.

I recently bought the Samsung Galaxy A16 5G from Best Buy, and I’m really impressed. The phone feels solid, the 128GB storage is perfect for all my apps and photos, and the 5G speeds are fast enough for streaming and video calls. The screen is bright and clear, and battery life easily lasts a full day even with heavy use. Best Buy made ordering easy, and the unlocked option gives me flexibility with carriers. Overall, a great value for a budget-friendly phone!

For the price, this is a great everyday phone — especially if you want long battery life, a big screen, and good photos without spending top dollar. It isn’t the fastest device on the block, but at this price point I think it’s more than good enough for most people’s day-to-day needs. Would definitely recommend it for anyone looking for a budget 5G phone with solid basics.

I love that phone, like it's really good, the design it's lovely, and I love all the function that provides.

Ilike the clear crisp picture. Takes clear good pictures ! Very good response time Easy to carry,verry stylish

I got this phone as a second for my work, i wanted something inexpensive that still had some nice features! I am blown away really! My primary phone is an iphone 15 pro max, ive always had iphones and am fully immersed in the apple ecosystem, but let me tell you i am pleasantly surprised by this base model phone from Samsung! It makes me wonder what the flagship models of samsung have to offer! To me for basic tasks theres really not too much of a difference between my two phones which now is making me question why i pay thousands for the top of the line iphone when in reality this model samsung or the mid range a35 would probably suit most peoples needs and the price is significantly less! Obviously there are some differences and im not saying this $200 phone is beating my 15 pro max, but i am saying, its much closer than you would think! It also has expandable memory up to 1TB. I would give this phone a shot if youre on the fence. They told me the re stocking fee was $45, the phone is $200, if you have to return its not too much of a loss that i think its worth the jump! If youre an older person looking for a sleek phone thats easy to use or a younger person just looking to save money I dont really see the hesitation with this choice! Great job samsung!

The phone is really good for people who don't want to spend a lot of money but they still need a bigger phone and good battery and a good screen

Good for the price. Good photos. Good battery life.

I was so worried when my old phone broke right before my youngest was being discharged from the hospital after a bone marrow transplant. I had to be able to communicate with doctors and have the ability to reach emergency services at all times. Being disabled myself my income is limited. I have government phone service but they don't replace my phone due to a cracked screen , no mater my personal situation. When I found a phone and phone insurance in my price range it was an answer to my prayers!

I miss my GF sooooo much and she lost her phone!! I couldn’t get a hold of her anymore because she was on lock down at a group home in New Jersey!!! That was going to stop me!!! So I decided for Christmas to show a little wealth and bought this phone for cheap with a bundle in mind!! I successfully added up everything started payments and now I text her all the time!! I had to mail the phone to her but she had a Android phone before and it was all setup by me and it’s been great!! Nothing had felt better then having your loved one to communicate to before Christmas and on New Years!!!Thank You Best Buy!! I’ll look forward to shopping at Best Buy again!! Awesome !!!!!!!

This Samsung A16 5G phone was reasonably priced. Very easy to set up. Case color is black. I purchased the purple case. So far the phone is working well with no issues.

Excellent product with absolutely no issues. Great customer service, in and out in no time at all!.

Great phone. My 75 year old mother loves it. She finds it easy to use and its small enough to hold comfortably in her hand. Takes amazing photos

Great phone with a agent who really took his time and went the extra mile for me, explaining everything i needef to know

Phone nice good but battery don’t last long but the phone is very good l, willl recommend with a good battery

Super good phone doesent overheat and smooth battery is also awsome soo recomended

This Samsung A16 5g is what I need since I use sim card. It doesn't support e- sim. 128 gb is also enough for daily use. Large sreen is a plus.

Great phone especially for the price. I cant tell much difference between this and my galaxy s24 plus